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Large language models (LLMs) are recognized as systems that closely mimic aspects of human intelligence. This capability has attracted attention from the social science community, who see the potential in leveraging LLMs to replace human…

Computers and Society · Computer Science 2025-03-04 Qiuejie Xie , Qiming Feng , Tianqi Zhang , Qingqiu Li , Linyi Yang , Yuejie Zhang , Rui Feng , Liang He , Shang Gao , Yue Zhang

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally…

Computation and Language · Computer Science 2026-01-14 Xinrong Zhang , Yingfa Chen , Shengding Hu , Xu Han , Zihang Xu , Yuanwei Xu , Weilin Zhao , Maosong Sun , Zhiyuan Liu

This study explores real-world human interactions with large language models (LLMs) in diverse, unconstrained settings in contrast to most prior research focusing on ethically trimmed models like ChatGPT for specific tasks. We aim to…

Human-Computer Interaction · Computer Science 2024-07-09 Johannes Schneider , Arianna Casanova Flores , Anne-Catherine Kranz

Personalization in social robotics is critical for fostering effective human-robot interactions, yet systems often face the cold start problem, where initial user preferences or characteristics are unavailable. This paper proposes a novel…

Human-Computer Interaction · Computer Science 2025-04-03 Hamed Rahimi , Jeanne Cattoni , Meriem Beghili , Mouad Abrini , Mahdi Khoramshahi , Maribel Pino , Mohamed Chetouani

Non-task-oriented dialog models suffer from poor quality and non-diverse responses. To overcome limited conversational data, we apply Simulated Multiple Reference Training (SMRT; Khayrallah et al., 2020), and use a paraphraser to simulate…

Computation and Language · Computer Science 2021-04-23 Huda Khayrallah , João Sedoc

Interacting with human via high-quality multi-turn dialogues is a key feature of large language models (LLMs). However, human-based evaluation of such capability involves intensive manual labor. This report provides a preliminary evaluation…

Computation and Language · Computer Science 2023-10-23 Haodong Duan , Jueqi Wei , Chonghua Wang , Hongwei Liu , Yixiao Fang , Songyang Zhang , Dahua Lin , Kai Chen

As NLP evaluation shifts from static benchmarks to multi-turn interactive settings, LLM-based simulators have become widely used as user proxies, serving two roles: generating user turns and providing evaluation signals. Yet, these…

Artificial Intelligence · Computer Science 2026-03-13 Xuhui Zhou , Weiwei Sun , Qianou Ma , Yiqing Xie , Jiarui Liu , Weihua Du , Sean Welleck , Yiming Yang , Graham Neubig , Sherry Tongshuang Wu , Maarten Sap

Complex problem-solving requires cognitive flexibility--the capacity to entertain multiple perspectives while preserving their distinctiveness. This flexibility replicates the "wisdom of crowds" within a single individual, allowing them to…

Computation and Language · Computer Science 2025-09-12 Sanghyun Park , Boris Maciejovsky , Phanish Puranam

The introduction of Large Language Models (LLMs) has significantly transformed Natural Language Processing (NLP) applications by enabling more advanced analysis of customer personas. At Volvo Construction Equipment (VCE), customer personas…

Computation and Language · Computer Science 2025-05-26 Muhammed Rizwan , Lars Carlsson , Mohammad Loni

The increased presence of large language models (LLMs) in educational settings has ignited debates concerning negative repercussions, including overreliance and inadequate task reflection. Our work advocates moderated usage of such models,…

Conversational agents built on large language models (LLMs) are becoming increasingly prevalent, yet most systems are designed for one-on-one, turn-based exchanges rather than natural, asynchronous group chats. As AI assistants become…

Computation and Language · Computer Science 2025-11-24 Mateusz Jacniacki , Martí Carmona Serrat

Empowering chatbots in the field of mental health is receiving increasing amount of attention, while there still lacks exploration in developing and evaluating chatbots in psychiatric outpatient scenarios. In this work, we focus on…

Computation and Language · Computer Science 2023-05-24 Siyuan Chen , Mengyue Wu , Kenny Q. Zhu , Kunyao Lan , Zhiling Zhang , Lyuchun Cui

Recent advancements in explainable recommendation have greatly bolstered user experience by elucidating the decision-making rationale. However, the existing methods actually fail to provide effective feedback signals for potentially better…

Information Retrieval · Computer Science 2025-08-08 Jiakai Tang , Jingsen Zhang , Zihang Tian , Xueyang Feng , Lei Wang , Xu Chen

Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…

Computation and Language · Computer Science 2024-07-09 Anum Afzal , Alexander Kowsik , Rajna Fani , Florian Matthes

The emergence of Large Language Models (LLMs), has opened exciting possibilities for constructing computational simulations designed to replicate human behavior accurately. Current research suggests that LLM-based agents become increasingly…

Computation and Language · Computer Science 2024-12-18 Amir Taubenfeld , Yaniv Dover , Roi Reichart , Ariel Goldstein

Using Large Language Models (LLMs) to simulate user opinions has received growing attention. Yet LLMs, especially trained with reinforcement learning from human feedback (RLHF), are known to exhibit biases toward dominant viewpoints,…

Computation and Language · Computer Science 2025-12-09 Ziyun Yu , Yiru Zhou , Chen Zhao , Hongyi Wen

Accurate and verifiable large language model (LLM) simulations of human research subjects promise an accessible data source for understanding human behavior and training new AI systems. However, results to date have been limited, and few…

Human-Computer Interaction · Computer Science 2025-06-06 Jacy Reese Anthis , Ryan Liu , Sean M. Richardson , Austin C. Kozlowski , Bernard Koch , James Evans , Erik Brynjolfsson , Michael Bernstein

The final frontier for simulation is the accurate representation of complex, real-world social systems. While agent-based modeling (ABM) seeks to study the behavior and interactions of agents within a larger system, it is unable to…

Artificial Intelligence · Computer Science 2023-08-16 Edward Junprung

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

Computation and Language · Computer Science 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman