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Bulk email is widely used in organizations to communicate messages to employees. It is an important tool in making employees aware of policies, events, leadership updates, etc. However, in large organizations, the problem of overwhelming…

Human-Computer Interaction · Computer Science 2023-08-21 Ruoyan Kong

Bulk email is a primary communication channel within organizations, with all-company emails and regular newsletters serving as a mechanism for making employees aware of policies and events. Ineffective communication could result in wasted…

Human-Computer Interaction · Computer Science 2021-02-09 Ruoyan Kong , Haiyi Zhu , Joseph A. Konstan

Bulk email is often used in organizations to communicate ``important-to-organization'' messages such as policy changes, organizational plans, and administrative updates. However, normal employees may prefer messages more relevant to their…

Human-Computer Interaction · Computer Science 2023-07-21 Ruoyan Kong , Chuankai Zhang , Ruixuan Sun , Vishnu Chhabra , Tanushsrisai Nadimpalli , Joseph A. Konstan

The trend of remote work, especially in the IT sector, has been on the rise in recent years, and its popularity has especially increased since the COVID-19 pandemic. In addition to adopting remote work, companies also have been migrating…

Software Engineering · Computer Science 2022-09-12 Lulit Asfaw , Mikael Clemmons , Cody Hayes , Elise Letnaunchyn , Elnaz Rabieinejad

E-mail ``Messages From the President'' to university students, staff, and faculty have long been used to keep campus communities aware of the latest policies, events, and news. But during the COVID-19 pandemic, as universities quickly…

Human-Computer Interaction · Computer Science 2024-01-23 Ruoyan Kong , Charles Chuankai Zhang , Jin Kang , Haiyi Zhu , Joseph A. Konstan

While much work focuses on the impacts of the pandemic on people's psychological and physical health, it is still unclear about the practical changes and adaptations. In this work, we interviewed 46 participants who were forced to work from…

Computers and Society · Computer Science 2021-09-29 Jie Cai , Sarah J Ryu , Hyejin Hannah Kum-Biocca , Donghee Yvette Wohn

The rapid adoption of remote and hybrid work models in response to the COVID-19 pandemic has brought significant changes to communication and coordination within software development teams, affecting how various activities are executed.…

Software Engineering · Computer Science 2024-08-26 Felipe Jansen , Ronnie de Souza Santos

Due to the Covid-19 pandemic in 2020 or other business decisions, remote work is becoming increasingly popular. "Remote first" working environments exist within companies where most employees work remotely. This paper takes a deep dive into…

Computers and Society · Computer Science 2022-09-12 Christopher Atti , Cliff Cross , Ahmet Bugra Dogan , Christopher Hubbard , Cameron Page , Stephen Montague , Elnaz Rabieinejad

Virtual meetings are critical for remote work because of the need for synchronous collaboration in the absence of in-person interactions. In-meeting multitasking is closely linked to people's productivity and wellbeing. However, we…

Computers and Society · Computer Science 2021-01-29 Hancheng Cao , Chia-Jung Lee , Shamsi Iqbal , Mary Czerwinski , Priscilla Wong , Sean Rintel , Brent Hecht , Jaime Teevan , Longqi Yang

While the long-term effects of the COVID-19 pandemic on software professionals and organizations are difficult to predict, it seems likely that working from home, remote-first teams, distributed teams, and hybrid (part-remote/part-office)…

Software Engineering · Computer Science 2022-02-24 Ronnie E. de Souza Santos , Paul Ralph

Background. The widespread adoption of hybrid work following the COVID-19 pandemic has fundamentally transformed software development practices, introducing new challenges in communication and collaboration as organizations transition from…

Software Engineering · Computer Science 2025-09-26 Daniela Grassi , Fabio Calefato , Darja Smite , Nicole Novielli , Filippo Lanubile

The paper examines financial management challenges faced by organizations operating under remote and hybrid work models. It investigates how these flexible arrangements influence budgeting, reporting, and financial transparency in…

Computers and Society · Computer Science 2025-12-16 Michał Ćwiąkała , Gabriela Wojak , Dariusz Baran , Ernest Górka , Bartłomiej Bartnik , Waldemar Gajda , Ryszard Ratajski

Workplace communications around the world were drastically altered by Covid-19, related work-from-home orders, and the rise of remote work. To understand these shifts, we analyzed aggregated, anonymized metadata from over 360 billion emails…

The rapid move to remote work due to COVID-19 social distancing policies has slowed or stopped most in-person qualitative user research activities. The limitation on in-person activities has pushed many user researchers to consider how they…

Human-Computer Interaction · Computer Science 2022-08-09 Nikolas Martelaro

The number of companies opting for remote working has been increasing over the years, and Agile methodologies, such as Scrum, were adapted to mitigate the challenges caused by the distributed teams. However, the COVID-19 pandemic imposed a…

Software Engineering · Computer Science 2021-07-14 Adrian-Alexandru Cucolas , Daniel Russo

Most businesses impose a supervisory hierarchy on employees to facilitate management, decision-making, and collaboration, yet routine inter-employee communication patterns within workplaces tend to emerge more naturally as a consequence of…

Applications · Statistics 2024-03-12 Nathaniel Josephs , Sida Peng , Forrest W. Crawford

We present an employer-side perspective on remote work through the pandemic using data from top executives of 129 employers in North America. Our analysis suggests that at least some of the pandemic-accelerated changes to the work location…

Decentralised workflow management systems are a new research area, where most work to-date has focused on the system's overall architecture. As little attention has been given to the security aspects in such systems, we follow a security…

Cryptography and Security · Computer Science 2010-06-09 Petteri Kaskenpalo

Although the public health emergency related to the coronavirus disease 2019 (COVID-19) pandemic has officially ended, many software developers still work partly from home. Agile teams that coordinate their office time foster a sense of…

Computers and Society · Computer Science 2023-11-13 Nils Brede Moe , Simen Ulsaker , Darja Smite , Jarle Moss Hildrum , Fehime Ceren Ay

As the world continues to change, more and more knowledge workers are embracing remote work. Yet this comes with its challenges for their productivity, and while many Task Management applications promise to improve the productivity of…

Human-Computer Interaction · Computer Science 2025-10-16 Russell Beale
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