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Video conferencing systems have long facilitated work-related conversations among remote teams. However, social distancing due to the COVID-19 pandemic has forced colleagues to use video conferencing platforms to additionally fulfil social…

Human-Computer Interaction · Computer Science 2021-10-01 Anna Bleakley , Daniel Rough , Justin Edwards , Philip R. Doyle , Odile Dumbleton , Leigh Clark , Sean Rintel , Vincent Wade , Benjamin R. Cowan

During the COVID-19 pandemic, many organizations (e.g. businesses, companies, government facilities, etc.) have attempted to reduce infection risk by employing partial home office strategies. However, working from home can also reduce…

Data Structures and Algorithms · Computer Science 2022-04-05 Mansoor Davoodi , Abhishek Senapati , Adam Mertel , Weronika Schlechte-Welnicz , Justin M. Calabrese

Although the pandemic times of the world-wide forced working from home seem to be in the past, many knowledge workers choose to continue working predominantly from home as a partial or permanent practice. Related studies show that employees…

The Covid-19 pandemic established hybrid work as the new norm in software development companies. In large-scale agile, meetings of different types are pivotal for collaboration, and decisions need to be taken on how they are organized and…

Software Engineering · Computer Science 2025-03-18 Emily Laue Christensen , Maria Paasivaara , Iflaah Salman

This paper presents findings from a study of the email network of a large scientific research organization, focusing on methods for visualizing and modeling organizational hierarchies within large, complex network datasets. In the first…

Social and Information Networks · Computer Science 2014-11-18 Benjamin H. Sims , Nikolai Sinitsyn , Stephan J. Eidenbenz

The COVID-19 pandemic has permanently altered workplace structures, making remote work a widespread practice. While many employees advocate for flexibility, many employers reconsider their attitude toward remote work and opt for structured…

The ``six degrees of separation" between any two individuals on Earth has become emblematic of the 'small world' theme, even though the information conveyed via a chain of human encounters decays very rapidly with increasing chain length,…

Physics and Society · Physics 2010-07-06 Joachim Mathiesen , Bjørn Jamtveit , Kim Sneppen

[Context] The COVID-19 pandemic has had a disruptive impact on how people work and collaborate across all global economic sectors, including the software business. While remote working is not new for software engineers, forced…

COVID 19 pandemic has disrupted the global market and workplace landscape. As a response, hybrid work situations have become popular in the software business sector. This way of working has an impact on software companies. This study…

Software Engineering · Computer Science 2024-07-23 Dron Khanna , Henry Edison , Anh Nguyen Duc , Kai Kristian Kemell

This study explores how Scrum practices were adjusted for remote and hybrid work during and after the COVID-19 pandemic, using a Delphi study with Scrum Masters to gather expert insights. Preliminary key findings highlight communication as…

Software Engineering · Computer Science 2025-03-31 Cleyton Magalhaes , Fernando Padoan , Robson Santos , Ronnie de Souza Santos

The use of virtual teams by organisations has grown tremendously as a strategic response to COVID-19. However, the concept of virtual teams is not something new, with many businesses over the past three decades gradually incorporating…

Computers and Society · Computer Science 2020-11-17 Mark Frost , Sophia Xiaoxia Duan

The COVID-19 pandemic has accelerated digital transformations across industries, but also introduced new challenges into workplaces, including the difficulties of effectively socializing with colleagues when working remotely. This challenge…

Social and Information Networks · Computer Science 2023-04-10 Yulin Yu , Longqi Yang , Siân Lindley , Mengting Wan

In this paper, we present findings from a large-scale and long-term phishing experiment that we conducted in collaboration with a partner company. Our experiment ran for 15 months during which time more than 14,000 study participants…

Cryptography and Security · Computer Science 2021-12-15 Daniele Lain , Kari Kostiainen , Srdjan Capkun

COVID-19 has radically changed society as we know it. To reduce the spread of the virus, millions across the globe have been forced to work remotely, often in make-shift home offices, and using a plethora of new, unfamiliar digital…

Cryptography and Security · Computer Science 2021-07-09 Jason R. C. Nurse , Nikki Williams , Emily Collins , Niki Panteli , John Blythe , Ben Koppelman

In early 2020, the Covid-19 pandemic forced employees in tech companies worldwide to abruptly transition from working in offices to working from their homes. During two years of predominantly working from home, employees and managers alike…

Software Engineering · Computer Science 2022-03-22 Darja Smite , Nils Brede Moe , Jarle Hildrum , Javier Gonzalez Huerta , Daniel Mendez

Since December 2019, the COVID-19 pandemic has caused people around the world to exercise social distancing, which has led to an abrupt rise in the adoption of remote communications for working, socializing, and learning from home. As…

Computers and Society · Computer Science 2021-06-10 Pardis Emami-Naeini , Tiona Francisco , Tadayoshi Kohno , Franziska Roesner

Context. Software professionals learned from their experience during the pandemic that most of their work can be done remotely, and now software companies are expected to adopt hybrid work models to avoid the resignation of talented…

Software Engineering · Computer Science 2024-01-18 Ronnie de Souza Santos , Willian Grillo , Djafran Cabral , Catarina de Castro , Nicole Albuquerque , Cesar França

A primary goal of remote collaboration tools is to provide effective and inclusive meetings for all participants. To study meeting effectiveness and meeting inclusiveness, we first conducted a large-scale email survey (N=4,425; after…

Human-Computer Interaction · Computer Science 2021-02-22 Ross Cutler , Yasaman Hosseinkashi , Jamie Pool , Senja Filipi , Robert Aichner , Yuan Tu , Johannes Gehrke

Email is an integral part of people's work and life, enabling them to perform activities such as communicating, searching, managing tasks and storing information. Modern email clients take a step forward and help improve users' productivity…

Information Retrieval · Computer Science 2020-01-06 Xinyi Li , Chia-Jung Lee , Milad Shokouhi , Susan Dumais

Due to the Covid-19 pandemic, employees from around the world were compelled to work remotely from home and, in many cases, without much preparation. A substantial body of international research has been conducted on the experiences and…

Computers and Society · Computer Science 2025-01-07 Edgar Pacheco