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Related papers: Benchmarking LLM powered Chatbots: Methods and Met…

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Recent advances in large language models (LLMs) have enabled the emergence of general-purpose agents for automating end-to-end machine learning (ML) workflows, including data analysis, feature engineering, model training, and competition…

Artificial Intelligence · Computer Science 2025-09-12 Hangyi Jia , Yuxi Qian , Hanwen Tong , Xinhui Wu , Lin Chen , Feng Wei

Large Language Models(LLMs) have demonstrated remarkable performance across various natural language processing tasks; however, how to comprehensively and accurately assess their performance becomes an urgent issue to be addressed. This…

Computation and Language · Computer Science 2024-02-27 Xiaotian Zhang , Chunyang Li , Yi Zong , Zhengyu Ying , Liang He , Xipeng Qiu

A chatbot is an intelligent software application that automates conversations and engages users in natural language through messaging platforms. Leveraging artificial intelligence (AI), chatbots serve various functions, including customer…

Computation and Language · Computer Science 2025-01-03 Lamya Benaddi , Charaf Ouaddi , Adnane Souha , Abdeslam Jakimi , Mohamed Rahouti , Mohammed Aledhari , Diogo Oliveira , Brahim Ouchao

We introduce SimulBench, a benchmark designed to evaluate large language models (LLMs) across a diverse collection of creative simulation scenarios, such as acting as a Linux terminal or playing text games with users. While these simulation…

Computation and Language · Computer Science 2024-09-13 Qi Jia , Xiang Yue , Tianyu Zheng , Jie Huang , Bill Yuchen Lin

Online Large Language Model (LLM) services such as ChatGPT and Claude 3 have transformed business operations and academic research by effortlessly enabling new opportunities. However, due to data-sharing restrictions, sectors such as…

Performance · Computer Science 2025-09-23 Wenbo Sun , Jiaqi Wang , Qiming Guo , Ziyu Li , Wenlu Wang , Rihan Hai

Entity Linking (EL) is an essential and challenging task in natural language processing that seeks to link some text representing an entity within a document or sentence with its corresponding entry in a dictionary or knowledge base. Most…

Computation and Language · Computer Science 2024-02-26 Yifan Ding , Qingkai Zeng , Tim Weninger

Advancements in audio foundation models (FMs) have fueled interest in end-to-end (E2E) spoken dialogue systems, but different web interfaces for each system makes it challenging to compare and contrast them effectively. Motivated by this,…

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

As conversational models become increasingly available to the general public, users are engaging with this technology in social interactions. Such unprecedented interaction experiences may pose considerable social and psychological risks to…

Computation and Language · Computer Science 2023-08-28 Ekaterina Svikhnushina , Pearl Pu

Although Large Language Models (LLMs) excel in NLP tasks, they still need external tools to extend their ability. Current research on tool learning with LLMs often assumes mandatory tool use, which does not always align with real-world…

Computation and Language · Computer Science 2024-07-19 Kangyun Ning , Yisong Su , Xueqiang Lv , Yuanzhe Zhang , Jian Liu , Kang Liu , Jinan Xu

The rapid adoption of AI agents across domains has made systematic evaluation crucial for ensuring their usefulness and successful production deployment. Evaluation of AI agents typically involves using a fixed set of benchmarks and…

Real-time, intelligent, and natural speech interaction is an essential part of the next-generation human-computer interaction. Recent advancements have showcased the potential of building intelligent spoken chatbots based on large language…

Computation and Language · Computer Science 2025-05-06 Qingkai Fang , Yan Zhou , Shoutao Guo , Shaolei Zhang , Yang Feng

Building on the success of large language models (LLMs), recent advancements such as GPT-4o have enabled real-time speech interactions through LLM-based voice assistants, offering a significantly improved user experience compared to…

Computation and Language · Computer Science 2024-12-12 Yiming Chen , Xianghu Yue , Chen Zhang , Xiaoxue Gao , Robby T. Tan , Haizhou Li

The rapid advancement of LLMs sparked significant interest in their potential to augment or automate managerial functions. One of the most recent trends in AI benchmarking is performance of Large Language Models (LLMs) over longer time…

Artificial Intelligence · Computer Science 2025-10-01 Berdymyrat Ovezmyradov

With the rapid evolution of Natural Language Processing (NLP), Large Language Models (LLMs) like ChatGPT have emerged as powerful tools capable of transforming various sectors. Their vast knowledge base and dynamic interaction capabilities…

Computers and Society · Computer Science 2024-01-02 Kevin Wang , Jason Ramos , Ramon Lawrence

Increasingly powerful Large Language Model (LLM) based chatbots, like ChatGPT and Bard, are becoming available to users that have the potential to revolutionize the quality of decision-making achieved by the public. In this context, we set…

Computation and Language · Computer Science 2023-07-17 Kausik Lakkaraju , Sai Krishna Revanth Vuruma , Vishal Pallagani , Bharath Muppasani , Biplav Srivastava

We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…

Computation and Language · Computer Science 2024-10-14 David Castillo-Bolado , Joseph Davidson , Finlay Gray , Marek Rosa

The conversational capabilities of Large Language Models (LLMs) suggest that they may be able to perform as automated talk therapists. It is crucial to know if these systems would be effective and adhere to known standards. We present a…

The use of chatbots in language learning has evolved significantly since the 1960s, becoming more sophisticated platforms as generative AI emerged. These tools now simulate natural conversations, adapting to individual learners' needs,…

Computation and Language · Computer Science 2025-01-29 Miao Lin-Zucker , Joël Bellassen , Jean-Daniel Zucker

Large Language Model (LLM)-based agents are increasingly deployed for complex, tool-based tasks where long-term memory is critical to driving actions. Existing benchmarks, however, primarily test a angent's ability to passively retrieve…

Computation and Language · Computer Science 2026-01-29 Yiting Shen , Kun Li , Wei Zhou , Songlin Hu