Related papers: Benchmarking LLM powered Chatbots: Methods and Met…
Evaluating the quality of open-domain chatbots has become increasingly reliant on LLMs acting as automatic judges. However, existing meta-evaluation benchmarks are static, outdated, and lacking in multilingual coverage, limiting their…
Demand for mental health support through AI chatbots is surging, though current systems present several limitations, like sycophancy or overvalidation, and reinforcement of maladaptive beliefs. A core obstacle to the creation of better…
The role-play ability of Large Language Models (LLMs) has emerged as a popular research direction. However, existing studies focus on imitating well-known public figures or fictional characters, overlooking the potential for simulating…
Large Language Models (LLMs) as chatbots have drawn remarkable attention thanks to their versatile capability in natural language processing as well as in a wide range of tasks. While there has been great enthusiasm towards adopting such…
Since the breakthrough of ChatGPT, large language models (LLMs) have garnered significant attention in the research community. With the development of LLMs, the question of text style transfer for conversational models has emerged as a…
The rapid advancement of Artificial Intelligence has resulted in the advent of Large Language Models (LLMs) with the capacity to produce text that closely resembles human communication. These models have been seamlessly integrated into…
Automation of on-call customer support relies heavily on accurate and efficient speech-to-intent (S2I) systems. Building such systems using multi-component pipelines can pose various challenges because they require large annotated datasets,…
As chatbots become integral to daily life, personalizing systems is key for fostering trust, engagement, and inclusivity. This study examines how linguistic similarity affects chatbot performance, focusing on integrating African American…
The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…
Modern language models (LMs) pose a new challenge in capability assessment. Static benchmarks inevitably saturate without providing confidence in the deployment tolerances of LM-based systems, but developers nonetheless claim that their…
Recently, the ChatGPT LLM has received great attention: it can be used as a bot for discussing source code, prompting it to suggest changes, provide descriptions or even generate code. Typical demonstrations generally focus on existing…
Large Language Models (LLMs) are now integral to numerous industries, increasingly serving as the core reasoning engine for autonomous agents that perform complex tasks through tool-use. While the development of Arabic-native LLMs is…
Large Language Models have found application in various mundane and repetitive tasks including Human Resource (HR) support. We worked with the domain experts of SAP SE to develop an HR support chatbot as an efficient and effective tool for…
Large Language Models (LLMs) have proven immensely beneficial in education by capturing vast amounts of literature-based information, allowing them to generate context without relying on external sources. In this paper, we propose a…
This work explores the capability of conversational chatbots powered by large language models (LLMs), to understand and characterize predicate symmetry, a cognitive linguistic function traditionally believed to be an inherent human trait.…
In the rapidly evolving field of artificial intelligence, large language models (LLMs) have demonstrated significant capabilities across numerous applications. However, the performance of these models in languages with fewer resources, such…
Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…
Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…
Achieving consensus in group decision-making often involves overcoming significant challenges, particularly in reconciling diverse perspectives and mitigating biases that hinder agreement. Traditional methods relying on human facilitators…
The rapid evolution of large language models (LLMs) has transformed conversational agents, enabling complex human-machine interactions. However, evaluation frameworks often focus on single tasks, failing to capture the dynamic nature of…