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Related papers: Benchmarking LLM powered Chatbots: Methods and Met…

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In 2025, Large Language Model (LLM) services have launched a new feature -- AI video chat -- allowing users to interact with AI agents via real-time video communication (RTC), just like chatting with real people. Despite its significance,…

Networking and Internet Architecture · Computer Science 2025-10-02 Jiayang Xu , Xiangjie Huang , Zijie Li , Zili Meng

Each day, individuals set behavioral goals such as eating healthier, exercising regularly, or increasing productivity. While psychological frameworks (i.e., goal setting and implementation intentions) can be helpful, they often need…

Human-Computer Interaction · Computer Science 2026-02-10 Michel Schimpf , Sebastian Maier , Anton Wyrowski , Lara Christoforakos , Stefan Feuerriegel , Thomas Bohné

Chatbots have shown promise as tools to scale qualitative data collection. Recent advances in Large Language Models (LLMs) could accelerate this process by allowing researchers to easily deploy sophisticated interviewing chatbots. We test…

Human-Computer Interaction · Computer Science 2024-12-05 Alejandro Cuevas , Jennifer V. Scurrell , Eva M. Brown , Jason Entenmann , Madeleine I. G. Daepp

The advancement of Large Language Models (LLMs) has led to significant enhancements in the performance of chatbot systems. Many researchers have dedicated their efforts to the development of bringing characteristics to chatbots. While there…

Computation and Language · Computer Science 2024-03-20 Xi Wang , Hongliang Dai , Shen Gao , Piji Li

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

Large language models (LLMs) combined with retrieval augmented generation have enabled the deployment of domain-specific chatbots, but these systems remain prone to generating unsupported or incorrect answers. Reliable evaluation is…

Computation and Language · Computer Science 2026-03-12 Nhi Dang , Tung Le , Huy Tien Nguyen

The integration of Large Language Models (LLMs) into healthcare settings has gained significant attention, particularly for question-answering tasks. Given the high-stakes nature of healthcare, it is essential to ensure that LLM-generated…

Recent multi-modal Large Language Models (LLMs) such as GPT-4o have demonstrated strong capabilities of direct speech interaction. However, the lack of specialized and comprehensive benchmarks for end-to-end speech LLM evaluation hinders…

Computation and Language · Computer Science 2025-09-29 Linhao Zhang , Jian Zhang , Bokai Lei , Chuhan Wu , Aiwei Liu , Wei Jia , Xiao Zhou

With the rapid adoption of LLM-based chatbots, there is a pressing need to evaluate what humans and LLMs can achieve together. However, standard benchmarks, such as MMLU, measure LLM capabilities in isolation (i.e., "AI-alone"). Here, we…

Computation and Language · Computer Science 2025-08-13 Serina Chang , Ashton Anderson , Jake M. Hofman

Objective: This study aims to develop and validate an evaluation framework to ensure the safety and reliability of mental health chatbots, which are increasingly popular due to their accessibility, human-like interactions, and context-aware…

This study investigates the design, development, and evaluation of a Large Language Model (LLM)-based chatbot for teaching English conversations in an English as a Foreign Language (EFL) context. Employing the Design and Development…

Human-Computer Interaction · Computer Science 2024-09-10 Jaekwon Park , Jiyoung Bae , Unggi Lee , Taekyung Ahn , Sookbun Lee , Dohee Kim , Aram Choi , Yeil Jeong , Jewoong Moon , Hyeoncheol Kim

Generative Artificial Intelligence is set to revolutionize healthcare delivery by transforming traditional patient care into a more personalized, efficient, and proactive process. Chatbots, serving as interactive conversational models, will…

Large language models (LLMs) have garnered significant attention due to their impressive natural language processing (NLP) capabilities. Recently, many studies have focused on the tool utilization ability of LLMs. They primarily…

Software Engineering · Computer Science 2024-12-06 Yue Huang , Jiawen Shi , Yuan Li , Chenrui Fan , Siyuan Wu , Qihui Zhang , Yixin Liu , Pan Zhou , Yao Wan , Neil Zhenqiang Gong , Lichao Sun

Large Language Models (LLMs) are key technologies driving intelligent systems to handle multiple tasks. To meet the demands of various tasks, an increasing number of LLMs-driven experts with diverse capabilities have been developed,…

Artificial Intelligence · Computer Science 2024-12-06 Yuanshuai Wang , Xingjian Zhang , Jinkun Zhao , Siwei Wen , Peilin Feng , Shuhao Liao , Lei Huang , Wenjun Wu

A chatbot's personality design is key to interaction quality. As chatbots evolved from rule-based systems to those powered by large language models (LLMs), evaluating the effectiveness of their personality design has become increasingly…

Human-Computer Interaction · Computer Science 2025-08-11 Huiqi Zou , Pengda Wang , Zihan Yan , Tianjun Sun , Ziang Xiao

Large Language Models (LLMs) have demonstrated significant potential in decision-making and reasoning, particularly when integrated with various tools to effectively solve complex problems. However, existing benchmarks for evaluating LLMs'…

This paper describes the systems submitted by team6 for ChatEval, the DSTC 11 Track 4 competition. We present three different approaches to predicting turn-level qualities of chatbot responses based on large language models (LLMs). We…

Computation and Language · Computer Science 2023-08-15 Ondřej Plátek , Vojtěch Hudeček , Patricia Schmidtová , Mateusz Lango , Ondřej Dušek

The rapid advancement in large language models (LLMs) has demonstrated significant potential in End-to-End Software Development (E2ESD). However, existing E2ESD benchmarks are limited by coarse-grained requirement specifications and…

Software Engineering · Computer Science 2026-04-17 Jingyao Liu , Chen Huang , Zhizhao Guan , Wenqiang Lei , Yang Deng

The rise of LLMs has deflected a growing portion of human-computer interactions towards LLM-based chatbots. The remarkable abilities of these models allow users to interact using long, diverse natural language text covering a wide range of…

Computation and Language · Computer Science 2025-03-06 Shani Goren , Oren Kalinsky , Tomer Stav , Yuri Rapoport , Yaron Fairstein , Ram Yazdi , Nachshon Cohen , Alexander Libov , Guy Kushilevitz

The advent of large language models (LLMs), such as GPT, Gemini, and DeepSeek, has significantly advanced natural language processing, giving rise to sophisticated chatbots capable of diverse language-related tasks. The transition from…

Computation and Language · Computer Science 2025-06-16 Jiachen Zhu , Menghui Zhu , Renting Rui , Rong Shan , Congmin Zheng , Bo Chen , Yunjia Xi , Jianghao Lin , Weiwen Liu , Ruiming Tang , Yong Yu , Weinan Zhang
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