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Continual learning in task-oriented dialogue systems can allow us to add new domains and functionalities through time without incurring the high cost of a whole system retraining. In this paper, we propose a continual learning benchmark for…

Computation and Language · Computer Science 2021-01-01 Andrea Madotto , Zhaojiang Lin , Zhenpeng Zhou , Seungwhan Moon , Paul Crook , Bing Liu , Zhou Yu , Eunjoon Cho , Zhiguang Wang

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

Existing studies in dialogue system research mostly treat task-oriented dialogue and chit-chat as separate domains. Towards building a human-like assistant that can converse naturally and seamlessly with users, it is important to build a…

Computation and Language · Computer Science 2022-05-12 Zhiyu Chen , Bing Liu , Seungwhan Moon , Chinnadhurai Sankar , Paul Crook , William Yang Wang

Recent research in dialogue systems and corpora has focused on two main categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems help users accomplish specific tasks, while open-domain systems aim to create…

Computation and Language · Computer Science 2024-04-30 Wen-Yu Chang , Yun-Nung Chen

Emotions are indispensable in human communication, but are often overlooked in task-oriented dialogue (ToD) modelling, where the task success is the primary focus. While existing works have explored user emotions or similar concepts in some…

Although large language models(LLMs) show amazing capabilities, among various exciting applications discovered for LLMs fall short in other low-resource languages. Besides, most existing methods depend on large-scale dialogue corpora and…

Computation and Language · Computer Science 2024-08-19 Yongkang Liu , Feng Shi , Daling Wang , Yifei Zhang , Hinrich Schütze

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

Computation and Language · Computer Science 2019-11-12 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

Zero-shot domain adaptation for dialogue state tracking (DST) remains a challenging problem in task-oriented dialogue (TOD) systems, where models must generalize to target domains unseen at training time. Current large language model…

Computation and Language · Computer Science 2025-02-24 Christopher Richardson , Roshan Sharma , Neeraj Gaur , Parisa Haghani , Anirudh Sundar , Bhuvana Ramabhadran

In this thesis, we leverage the neural copy mechanism and memory-augmented neural networks (MANNs) to address existing challenge of neural task-oriented dialogue learning. We show the effectiveness of our strategy by achieving good…

Computation and Language · Computer Science 2019-05-21 Chien-Sheng Wu

Recently, pre-training methods have shown remarkable success in task-oriented dialog (TOD) systems. However, most existing pre-trained models for TOD focus on either dialog understanding or dialog generation, but not both. In this paper, we…

Computation and Language · Computer Science 2022-09-15 Wanwei He , Yinpei Dai , Min Yang , Jian Sun , Fei Huang , Luo Si , Yongbin Li

Robust state tracking for task-oriented dialogue systems currently remains restricted to a few popular languages. This paper shows that given a large-scale dialogue data set in one language, we can automatically produce an effective…

Computation and Language · Computer Science 2023-02-21 Mehrad Moradshahi , Victoria Tsai , Giovanni Campagna , Monica S. Lam

Large pre-trained language models have exhibited unprecedented capabilities in producing high-quality text via prompting techniques. This fact introduces new possibilities for data collection and annotation, particularly in situations where…

Computation and Language · Computer Science 2023-05-25 Tiziano Labruna , Sofia Brenna , Andrea Zaninello , Bernardo Magnini

End-to-end multi-task dialogue systems are usually designed with separate modules for the dialogue pipeline. Among these, the policy module is essential for deciding what to do in response to user input. This policy is trained by…

Computation and Language · Computer Science 2024-03-27 Navin Kamuni , Hardik Shah , Sathishkumar Chintala , Naveen Kunchakuri , Sujatha Alla Old Dominion

Motivated by the needs of resource constrained dialog policy learning, we introduce dialog policy via differentiable inductive logic (DILOG). We explore the tasks of one-shot learning and zero-shot domain transfer with DILOG on SimDial and…

Computation and Language · Computer Science 2020-11-12 Zhenpeng Zhou , Ahmad Beirami , Paul Crook , Pararth Shah , Rajen Subba , Alborz Geramifard

Task-oriented dialogue systems based on Large Language Models (LLMs) have gained increasing attention across various industries and achieved significant results. Current approaches condense complex procedural workflows into a single agent…

Multiagent Systems · Computer Science 2025-05-21 Zihao Feng , Xiaoxue Wang , Bowen Wu , Weihong Zhong , Zhen Xu , Hailong Cao , Tiejun Zhao , Ying Li , Baoxun Wang

An indispensable component in task-oriented dialogue systems is the dialogue state tracker, which keeps track of users' intentions in the course of conversation. The typical approach towards this goal is to fill in multiple pre-defined…

Computation and Language · Computer Science 2021-01-26 Fanghua Ye , Jarana Manotumruksa , Qiang Zhang , Shenghui Li , Emine Yilmaz

With the availability of massive general-domain dialogue data, pre-trained dialogue generation appears to be super appealing to transfer knowledge from the general domain to downstream applications. In most existing work, such transferable…

Computation and Language · Computer Science 2022-10-25 Xueliang Zhao , Lemao Liu , Tingchen Fu , Shuming Shi , Dongyan Zhao , Rui Yan

Data augmentation methods have been a promising direction to improve the performance of small models for low-resource dialogue state tracking. However, traditional methods rely on pre-defined user goals and neglect the importance of data…

Computation and Language · Computer Science 2024-06-14 Ming Gu , Yan Yang

Current generative-based dialogue systems are data-hungry and fail to adapt to new unseen domains when only a small amount of target data is available. Additionally, in real-world applications, most domains are underrepresented, so there is…

Computation and Language · Computer Science 2021-02-23 Rui Ribeiro , Alberto Abad , José Lopes