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Task-oriented dialogue (TOD) systems facilitate goal-driven interactions between users and machines. While recent advances in deep learning have improved the performance, TOD systems often struggle in low-resource scenarios with limited…

Computation and Language · Computer Science 2025-07-08 Quang-Vinh Nguyen , Quang-Chieu Nguyen , Hoang Pham , Khac-Hoai Nam Bui

In this paper, we present a neural network based task-oriented dialogue system that can be optimized end-to-end with deep reinforcement learning (RL). The system is able to track dialogue state, interface with knowledge bases, and…

Computation and Language · Computer Science 2017-12-04 Bing Liu , Gokhan Tur , Dilek Hakkani-Tur , Pararth Shah , Larry Heck

Semantically controlled neural response generation on limited-domain has achieved great performance. However, moving towards multi-domain large-scale scenarios are shown to be difficult because the possible combinations of semantic inputs…

Computation and Language · Computer Science 2019-06-11 Wenhu Chen , Jianshu Chen , Pengda Qin , Xifeng Yan , William Yang Wang

Autoregressive models used to generate responses in open-domain dialogue systems often struggle to take long-term context into account and to maintain consistency over a dialogue. Previous research in open-domain dialogue generation has…

Computation and Language · Computer Science 2023-04-18 Mehrdad Farahani , Richard Johansson

While generative AI (GenAI) voice chatbots offer scalable opportunities for second language (L2) oral practice, the interactional processes related to learners' gains remain underexplored. This study investigates dialogue act (DA) patterns…

Computation and Language · Computer Science 2026-04-10 Liqun He , Shijun , Chen , Mutlu Cukurova , Manolis Mavrikis

This paper presents an ontology-aware pretrained language model (OPAL) for end-to-end task-oriented dialogue (TOD). Unlike chit-chat dialogue models, task-oriented dialogue models fulfill at least two task-specific modules: dialogue state…

Computation and Language · Computer Science 2022-09-13 Zhi Chen , Yuncong Liu , Lu Chen , Su Zhu , Mengyue Wu , Kai Yu

High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great…

Computation and Language · Computer Science 2022-03-08 Alice Shoshana Jakobovits , Francesco Piccinno , Yasemin Altun

The DIAlogue MOdel Learning Environment supports an engineering-oriented approach towards dialogue modelling for a spoken-language interface. Major steps towards dialogue models is to know about the basic units that are used to construct a…

cmp-lg · Computer Science 2008-02-03 Jens-Uwe Moeller

Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…

Computation and Language · Computer Science 2025-03-11 Abdulfattah Safa , Gözde Gül Şahin

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

Computation and Language · Computer Science 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

Task-oriented dialogue (ToD) benchmarks provide an important avenue to measure progress and develop better conversational agents. However, existing datasets for end-to-end ToD modeling are limited to a single language, hindering the…

Computation and Language · Computer Science 2021-06-08 Zhaojiang Lin , Andrea Madotto , Genta Indra Winata , Peng Xu , Feijun Jiang , Yuxiang Hu , Chen Shi , Pascale Fung

This paper presents our task-oriented dialog system UBAR which models task-oriented dialogs on a dialog session level. Specifically, UBAR is acquired by fine-tuning the large pre-trained unidirectional language model GPT-2 on the sequence…

Computation and Language · Computer Science 2021-03-19 Yunyi Yang , Yunhao Li , Xiaojun Quan

Dialogue summarization involves a wide range of scenarios and domains. However, existing methods generally only apply to specific scenarios or domains. In this study, we propose a new pre-trained model specifically designed for…

Computation and Language · Computer Science 2023-10-17 Weixiao Zhou , Gengyao Li , Xianfu Cheng , Xinnian Liang , Junnan Zhu , Feifei Zhai , Zhoujun Li

Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…

Computation and Language · Computer Science 2022-05-20 Prakhar Gupta , Harsh Jhamtani , Jeffrey P. Bigham

One of the difficulties in training dialogue systems is the lack of training data. We explore the possibility of creating dialogue data through the interaction between a dialogue system and a user simulator. Our goal is to develop a…

Computation and Language · Computer Science 2021-07-27 Bo-Hsiang Tseng , Yinpei Dai , Florian Kreyssig , Bill Byrne

Task-oriented dialogue (TOD) systems aim to achieve specific goals through interactive dialogue. Such tasks usually involve following specific workflows, i.e. executing a sequence of actions in a particular order. While prior work has…

Computation and Language · Computer Science 2023-11-15 Do June Min , Paloma Sodhi , Ramya Ramakrishnan

Large language models (LLMs), optimized through human feedback, have rapidly emerged as a leading paradigm for developing intelligent conversational assistants. However, despite their strong performance across many benchmarks, LLM-based…

Computation and Language · Computer Science 2025-07-29 Maximillian Chen , Ruoxi Sun , Tomas Pfister , Sercan Ö. Arık

Existing approaches to Dialogue State Tracking (DST) rely on turn level dialogue state annotations, which are expensive to acquire in large scale. In call centers, for tasks like managing bookings or subscriptions, the user goal can be…

Computation and Language · Computer Science 2021-01-29 Shuailong Liang , Lahari Poddar , Gyuri Szarvas

Turn-taking, aiming to decide when the next speaker can start talking, is an essential component in building human-robot spoken dialogue systems. Previous studies indicate that multimodal cues can facilitate this challenging task. However,…

Audio and Speech Processing · Electrical Eng. & Systems 2022-04-22 Jiudong Yang , Peiying Wang , Yi Zhu , Mingchao Feng , Meng Chen , Xiaodong He

Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each…

Computation and Language · Computer Science 2020-08-21 Andrea Madotto , Zihan Liu , Zhaojiang Lin , Pascale Fung
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