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Conversational recommender systems (CRS) aim to timely trace the dynamic interests of users through dialogues and generate relevant responses for item recommendations. Recently, various external knowledge bases (especially knowledge graphs)…

Artificial Intelligence · Computer Science 2023-07-21 Wendi Li , Wei Wei , Xiaoye Qu , Xian-Ling Mao , Ye Yuan , Wenfeng Xie , Dangyang Chen

Conversational tutoring systems (CTSs) offer learning experiences driven by natural language interaction. They are known to promote high levels of cognitive engagement and benefit learning outcomes, particularly in reasoning tasks.…

Computation and Language · Computer Science 2023-11-15 Robin Schmucker , Meng Xia , Amos Azaria , Tom Mitchell

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Large scale recommender models find most relevant items from huge catalogs, and they play a critical role in modern search and recommendation systems. To model the input space with large-vocab categorical features, a typical recommender…

Recommender systems are software applications that help users find items of interest in situations of information overload in a personalized way, using knowledge about the needs and preferences of individual users. In conversational…

Artificial Intelligence · Computer Science 2022-02-10 Tommaso Di Noia , Francesco Donini , Dietmar Jannach , Fedelucio Narducci , Claudio Pomo

Conversational recommendation systems (CRSs) use multi-turn interaction to capture user preferences and provide personalized recommendations. A fundamental challenge in CRSs lies in effectively understanding user preferences from…

Information Retrieval · Computer Science 2025-04-30 Xiaolei Wang , Chunxuan Xia , Junyi Li , Fanzhe Meng , Lei Huang , Jinpeng Wang , Wayne Xin Zhao , Ji-Rong Wen

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

Large-scale conversational systems typically rely on a skill-routing component to route a user request to an appropriate skill and interpretation to serve the request. In such system, the agent is responsible for serving thousands of skills…

Computation and Language · Computer Science 2023-06-09 Ting-Wei Wu , Fatemeh Sheikholeslami , Mohammad Kachuee , Jaeyoung Do , Sungjin Lee

Reinforcement learning based recommender systems (RL-based RS) aim at learning a good policy from a batch of collected data, by casting recommendations to multi-step decision-making tasks. However, current RL-based RS research commonly has…

Information Retrieval · Computer Science 2023-04-18 Kai Wang , Zhene Zou , Minghao Zhao , Qilin Deng , Yue Shang , Yile Liang , Runze Wu , Xudong Shen , Tangjie Lyu , Changjie Fan

Recommender Systems (RS) aim to provide personalized suggestions of items for users against consumer over-choice. Although extensive research has been conducted to address different aspects and challenges of RS, there still exists a gap…

Information Retrieval · Computer Science 2023-03-07 Peiyan Zhang , Sunghun Kim

There exist situations of decision-making under information overload in the Internet, where people have an overwhelming number of available options to choose from, e.g. products to buy in an e-commerce site, or restaurants to visit in a…

Social and Information Networks · Computer Science 2021-01-14 Ivan Palomares , Carlos Porcel , Luiz Pizzato , Ido Guy , Enrique Herrera-Viedma

Cold-start problem is one of the long-standing challenges in recommender systems, focusing on accurately modeling new or interaction-limited users or items to provide better recommendations. Due to the diversification of internet platforms…

The growing ubiquity of Extended Reality (XR) is driving Conversational Recommendation Systems (CRS) toward visually immersive experiences. We formalize this paradigm as Immersive CRS (ICRS), where recommended items are highlighted directly…

Information Retrieval · Computer Science 2026-04-14 Jiazhou Liang , Yifan Simon Liu , David Guo , Minqi Sun , Yilun Jiang , Scott Sanner

In conversational recommender systems (CRSs), conversations usually involve a set of items and item-related entities or attributes, e.g., director is a related entity of a movie. These items and item-related entities are often mentioned…

Information Retrieval · Computer Science 2024-12-04 Jie Zou , Aixin Sun , Cheng Long , Evangelos Kanoulas

Conversational tutoring systems (CTSs) offer learning experiences through interactions based on natural language. They are recognized for promoting cognitive engagement and improving learning outcomes, especially in reasoning tasks.…

Computation and Language · Computer Science 2024-04-29 Robin Schmucker , Meng Xia , Amos Azaria , Tom Mitchell

Large Language Models (LLMs) have been widely applied across multiple domains for their broad knowledge and strong reasoning capabilities. However, applying them to recommendation systems is challenging since it is hard for LLMs to extract…

Information Retrieval · Computer Science 2026-02-05 Yinan Zhang , Zhixi Chen , Jiazheng Jing , Zhiqi Shen

Much of the complexity of Recommender Systems (RSs) comes from the fact that they are used as part of more complex applications and affect user experience through a varied range of user interfaces. However, research focused almost…

Recently, there has been growing interest in developing the next-generation recommender systems (RSs) based on pretrained large language models (LLMs). However, the semantic gap between natural language and recommendation tasks is still not…

Information Retrieval · Computer Science 2024-02-23 Yaochen Zhu , Liang Wu , Qi Guo , Liangjie Hong , Jundong Li

Recommender systems (RSs) have been playing an increasingly important role for informed consumption, services, and decision-making in the overloaded information era and digitized economy. In recent years, session-based recommender systems…

Information Retrieval · Computer Science 2021-05-18 Shoujin Wang , Longbing Cao , Yan Wang , Quan Z. Sheng , Mehmet Orgun , Defu Lian

An ultimate goal of recommender systems (RS) is to improve user engagement. Reinforcement learning (RL) is a promising paradigm for this goal, as it directly optimizes overall performance of sequential recommendation. However, many existing…

Information Retrieval · Computer Science 2023-04-06 Guoxi Zhang , Xing Yao , Xuanji Xiao