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Making big purchases requires consumers to research or consult a salesperson to gain domain expertise. However, existing conversational recommender systems (CRS) often overlook users' lack of background knowledge, focusing solely on…
Industry recommender systems usually suffer from highly-skewed long-tail item distributions where a small fraction of the items receives most of the user feedback. This skew hurts recommender quality especially for the item slices without…
Context has been an important topic in recommender systems over the past two decades. A standard representational approach to context assumes that contextual variables and their structures are known in an application. Most of the prior CARS…
Conversational Recommender Systems (CRS) illuminate user preferences via multi-round interactive dialogues, ultimately navigating towards precise and satisfactory recommendations. However, contemporary CRS are limited to inquiring binary or…
Recommender Systems (RS) play an integral role in enhancing user experiences by providing personalized item suggestions. This survey reviews the progress in RS inclusively from 2017 to 2024, effectively connecting theoretical advances with…
Conversational recommendation system (CRS) is emerging as a user-friendly way to capture users' dynamic preferences over candidate items and attributes. Multi-shot CRS is designed to make recommendations multiple times until the user either…
Conversational recommendation systems (CRS) engage with users by inferring user preferences from dialog history, providing accurate recommendations, and generating appropriate responses. Previous CRSs use knowledge graph (KG) based…
Due to strong capabilities in conducting fluent, multi-turn conversations with users, Large Language Models (LLMs) have the potential to further improve the performance of Conversational Recommender System (CRS). Unlike the aimless…
Traditional recommendation systems estimate user preference on items from past interaction history, thus suffering from the limitations of obtaining fine-grained and dynamic user preference. Conversational recommendation system (CRS) brings…
Conversational Recommender Systems (CRSs) aim to provide personalized recommendations through multi-turn natural language interactions with users. Given the strong interaction and reasoning skills of Large Language Models (LLMs), leveraging…
Recommender systems (RSs) have become an inseparable part of our everyday lives. They help us find our favorite items to purchase, our friends on social networks, and our favorite movies to watch. Traditionally, the recommendation problem…
Following recent advancements in large language models (LLMs), LLM-based chatbots have transformed customer support by automating interactions and providing consistent, scalable service. While LLM-based conversational recommender systems…
State-of-the-art methods on conversational recommender systems (CRS) leverage external knowledge to enhance both items' and contextual words' representations to achieve high quality recommendations and responses generation. However, the…
Conversational recommender system (CRS), which combines the techniques of dialogue system and recommender system, has obtained increasing interest recently. In contrast to traditional recommender system, it learns the user preference better…
Conversational recommender systems (CRSs) integrate both recommendation and dialogue tasks, making their evaluation uniquely challenging. Existing approaches primarily assess CRS performance by separately evaluating item recommendation and…
Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic…
Sequential recommender systems (SRSs) aim to suggest next item for a user based on her historical interaction sequences. Recently, many research efforts have been devoted to attenuate the influence of noisy items in sequences by either…
In real-world scenarios, where knowledge distributions exhibit long-tail. Humans manage to master knowledge uniformly across imbalanced distributions, a feat attributed to their diligent practices of reviewing, summarizing, and correcting…
Conversational recommender systems (CRSs) are improving rapidly, according to the standard recommendation accuracy metrics. However, it is essential to make sure that these systems are robust in interacting with users including regular and…
Traditional recommender systems estimate user preference on items purely based on historical interaction records, thus failing to capture fine-grained yet dynamic user interests and letting users receive recommendation only passively.…