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A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…
Causality is fundamental in human cognition and has drawn attention in diverse research fields. With growing volumes of textual data, discerning causalities within text data is crucial, and causal text mining plays a pivotal role in…
The goal of building intelligent dialogue systems has largely been separately pursued under two motives: task-oriented dialogue (TOD) systems, and open-domain systems for chit-chat (CC). Although previous TOD dialogue systems work well in…
ChatGPT is a type of artificial intelligence language model that uses deep learning algorithms to generate human-like responses to text-based prompts. The introduction of the latest ChatGPT version in November of 2022 has caused shockwaves…
Background: The integration of artificial intelligence (AI) into daily life, particularly through chatbots utilizing natural language processing (NLP), presents both revolutionary potential and unique challenges. This intended to…
We present TruthBot, an all-in-one multilingual conversational chatbot designed for seeking truth (trustworthy and verified information) on specific topics. It helps users to obtain information specific to certain topics, fact-check…
The rapid development of artificial intelligence (AI) technology has enabled large-scale AI applications to land in the market and practice. However, while AI technology has brought many conveniences to people in the productization process,…
This thesis investigates the controllability of deep learning-based, end-to-end, generative dialogue systems in both task-oriented and chit-chat scenarios. In particular, we study the different aspects of controlling generative dialogue…
Online toxic content has grown into a pervasive phenomenon, intensifying during times of crisis, elections, and social unrest. A significant amount of research has been focused on detecting or analyzing toxic content using machine-learning…
Chatbots such as GPT-4 and ChatGPT are now serving millions of users. Despite their widespread use, there remains a lack of public datasets showcasing how these tools are used by a population of users in practice. To bridge this gap, we…
Caution: This paper includes offensive words that could potentially cause unpleasantness. The fast-paced evolution of generative language models such as GPT-4 has demonstrated outstanding results in various NLP generation tasks. However,…
More than half the global population now carries devices that can run ChatGPT-like language models with no Internet connection and minimal safety oversight -- and hence the potential to promote self-harm, financial losses and extremism…
The availability of Large Language Models (LLMs) has led to a new generation of powerful chatbots that can be developed at relatively low cost. As companies deploy these tools, security challenges need to be addressed to prevent financial…
Recent advancements in instruction-tuning datasets have predominantly focused on specific tasks like mathematical or logical reasoning. There has been a notable gap in data designed for aligning language models to maintain topic relevance…
Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the…
Artificial intelligence chatbots are the vanguard in technology-based intervention to change people's behavior. To develop intervention chatbots, the first step is to understand natural language conversation strategies in human…
Chat models, such as ChatGPT, have shown impressive capabilities and have been rapidly adopted across numerous domains. However, these models are only accessible through a restricted API, creating barriers for new research and progress in…
Objective: Domestic abuse cases have risen significantly over the last four years, in part due to the COVID-19 pandemic and the challenges for victims and survivors in accessing support. In this study, we investigate the role that chatbots…
Recent advances in conversational AI have demonstrated impressive capabilities in single-turn responses, yet multi-turn dialogues remain challenging for even the most sophisticated language models. Current dialogue datasets are limited in…
Traditional chatbots usually need a mass of human dialogue data, especially when using supervised machine learning method. Though they can easily deal with single-turn question answering, for multi-turn the performance is usually…