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With the rapid development of artificial intelligence and breakthroughs in machine learning and natural language processing, intelligent question-answering robots have become widely used in government affairs. This paper conducts a…

Computation and Language · Computer Science 2023-12-06 Zeteng Lin

Problem solving plays an essential role in science education, and generative AI (GAI) chatbots have emerged as a promising tool for supporting students' science problem solving. However, general-purpose chatbots (e.g., ChatGPT), which often…

Social and Information Networks · Computer Science 2026-04-06 Hanyu Su , Huilin Zhang , Shihui Feng

The rapid advancement of artificial intelligence (AI) has reshaped the field of natural language processing (NLP), with models like OpenAI ChatGPT and DeepSeek AI. Although ChatGPT established a strong foundation for conversational AI,…

Computer Vision and Pattern Recognition · Computer Science 2025-04-07 Simrandeep Singh , Shreya Bansal , Abdulmotaleb El Saddik , Mukesh Saini

In recent years, we have seen an influx in reliance on AI assistants for information seeking. Given this widespread use and the known challenges AI poses for Black users, recent efforts have emerged to identify key considerations needed to…

Human-Computer Interaction · Computer Science 2025-04-21 Lisa Egede , Ebtesam Al Haque , Gabriella Thompson , Alicia Boyd , Angela D. R. Smith , Brittany Johnson

Previous discussions have highlighted the need for generative AI tools to become more culturally sensitive, yet often neglect the complexities of handling content about minorities, who are perceived differently across cultures and…

Computers and Society · Computer Science 2026-01-27 Lilla Vicsek , Anna Vancsó , Mike Zajko , Judit Takacs

The exponential growth in user acquisition and popularity of OpenAIs ChatGPT, an artificial intelligence(AI) powered chatbot, was accompanied by widespread mainstream media coverage. This article presents a quantitative data analysis of the…

Computers and Society · Computer Science 2023-08-07 Maya Karanouh

This research explores the opportunities of Generative AI (GenAI) in the realm of higher education through the design and development of a multimodal chatbot for an undergraduate course. Leveraging the ChatGPT API for nuanced text-based…

Human-Computer Interaction · Computer Science 2025-09-25 Johnny Chan , Yuming Li

Aiming for a mixbiotic society that combines freedom and solidarity among people with diverse values, I focused on nonviolent communication (NVC) that enables compassionate giving in various situations of social division and conflict, and…

Artificial Intelligence · Computer Science 2023-08-08 Takeshi Kato

The societal role of technology, including artificial intelligence (AI), is often shaped by sociocultural narratives. This study examines how U.S. news media construct narratives about the efficacy of generative AI (GenAI), using ChatGPT in…

Computers and Society · Computer Science 2025-07-15 Yinan Sun , Ali Unlu , Aditya Johri

Generative AI is changing our way of interacting with technology, others, and ourselves. Systems such as Microsoft copilot, Gemini and the expected Apple intelligence still awaits our prompt for action. Yet, it is likely that AI assistant…

Computers and Society · Computer Science 2025-09-18 Sandrine R. Schiller , Camilo Miguel Signorelli , Filippos Stamatiou

ChatGPT is a large language model (LLM) created by OpenAI that has been carefully trained on a large amount of data. It has revolutionized the field of natural language processing (NLP) and has pushed the boundaries of LLM capabilities.…

Computation and Language · Computer Science 2023-07-18 Salman Mohamadi , Ghulam Mujtaba , Ngan Le , Gianfranco Doretto , Donald A. Adjeroh

We present Match Chat, a real-time, agent-driven assistant designed to enhance the tennis fan experience by delivering instant, accurate responses to match-related queries. Match Chat integrates Generative Artificial Intelligence (GenAI)…

Artificial Intelligence · Computer Science 2025-09-17 Aaron Baughman , Gozde Akay , Eduardo Morales , Rahul Agarwal , Preetika Srivastava

New technologies create opportunities while displacing others. They enhance life by supporting entertainment, education, and social connectivity but also replace humans in productivity and analytical tasks. Adapting to these shifts requires…

Computers and Society · Computer Science 2025-04-28 Vinh Truong

Generative AI search is reshaping information retrieval by offering end-to-end answers to complex queries, reducing users' reliance on manually browsing and summarizing multiple web pages. However, while this paradigm enhances convenience,…

Information Retrieval · Computer Science 2025-05-21 Sunhao Dai , Wenjie Wang , Liang Pang , Jun Xu , See-Kiong Ng , Ji-Rong Wen , Tat-Seng Chua

Using information technology tools for academic help-seeking among college students has become a popular trend. In the evolutionary process between Generation Artificial Intelligence (GenAI) and traditional search engines, when students…

Human-Computer Interaction · Computer Science 2024-05-02 Mengmeng Zhang , Xiantong Yang

The integration of generative Artificial Intelligence (AI) chatbots in higher education institutions (HEIs) is reshaping the educational landscape, offering opportunities for enhanced student support, and administrative and research…

Computers and Society · Computer Science 2024-03-21 Joshua Ebere Chukwuere

Large-scale language models (LLMs), such as ChatGPT, are becoming increasingly sophisticated and exhibit human-like capabilities, playing an essential role in assisting humans in a variety of everyday tasks. An important application of AI…

Computers and Society · Computer Science 2023-12-07 Yugen Sato , Taisei Nakajima , Tatsuki Kawamoto , Tomohiro Takagi

As a cornerstone of modern information access, search engines have become indispensable in everyday life. With the rapid advancements in AI and natural language processing (NLP) technologies, particularly large language models (LLMs),…

Computation and Language · Computer Science 2025-08-07 Fengran Mo , Kelong Mao , Ziliang Zhao , Hongjin Qian , Haonan Chen , Yiruo Cheng , Xiaoxi Li , Yutao Zhu , Zhicheng Dou , Jian-Yun Nie

Generative AI systems such as ChatGPT have a disruptive effect on learning and assessment. Computer science requires practice to develop skills in problem solving and programming that are traditionally developed using assignments.…

Computers and Society · Computer Science 2023-11-29 Kevin Wang , Seth Akins , Abdallah Mohammed , Ramon Lawrence

This research provides an in-depth comprehensive review of the progress of chatbot technology over time, from the initial basic systems relying on rules to today's advanced conversational bots powered by artificial intelligence. Spanning…

General Literature · Computer Science 2026-03-27 Md. Al-Amin , Mohammad Shazed Ali , Abdus Salam , Arif Khan , Ashraf Ali , Ahsan Ullah , Md Nur Alam , Shamsul Kabir Chowdhury