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Public product launches in Artificial Intelligence can serve as focusing events for collective attention, surfacing how societies react to technological change. Social media provide a window into the sensemaking around these events,…
Generative AI is reshaping how software is designed, written, and maintained. Advances in large language models (LLMs) are enabling new development styles - from chat-oriented programming and 'vibe coding' to agentic programming - that can…
This article explores the phenomenon of confirmation bias in generative AI chatbots, a relatively underexamined aspect of AI-human interaction. Drawing on cognitive psychology and computational linguistics, it examines how confirmation…
Developed by OpenAI, ChatGPT (Conditional Generative Pre-trained Transformer) is an artificial intelligence technology that is fine-tuned using supervised machine learning and reinforcement learning techniques, allowing a computer to…
We study how Generative AI (GenAI) adoption is reshaping work. While prior studies show that GenAI enhances role-level productivity and task composition, its influence on skills - the fundamental enablers of task execution, and the ultimate…
ChatGPT, an AI chatbot, has gained popularity for its capability in generating human-like responses. However, this feature carries several risks, most notably due to its deceptive behaviour such as offering users misleading or fabricated…
The increasing use of digital teaching and emerging technologies, particularly AI-based tools, such as ChatGPT, is presenting an inevitable and significant impact on higher education. The capability of processing and generating text could…
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…
With the widespread use of large artificial intelligence (AI) models such as ChatGPT, AI-generated content (AIGC) has garnered increasing attention and is leading a paradigm shift in content creation and knowledge representation. AIGC uses…
AI-powered search systems are emerging as new information gatekeepers, fundamentally transforming how users access news and information. Despite their growing influence, the citation patterns of these systems remain poorly understood. We…
This study investigates the potential of ChatGPT and Bing Chat, advanced conversational AIs, as "objects-to-think-with," resources that foster reflective and critical thinking, and concept comprehension in enhancing STEM education, using a…
The rapid adoption of generative Artificial Intelligence (AI) tools that can generate realistic images or text, such as DALL-E, MidJourney, or ChatGPT, have put the societal impacts of these technologies at the center of public debate.…
The growing popularity of generative AI, particularly ChatGPT, has sparked both enthusiasm and caution among practitioners and researchers in education. To effectively harness the full potential of ChatGPT in educational contexts, it is…
Long-term life task planning is inherently complex and uncertain, yet little is known about how emerging AI systems support this process. This study investigates how people use ChatGPT for such planning tasks, focusing on user practices,…
This paper explores the potential for utilizing generative AI models in group-focused co-creative frameworks to enhance problem solving and ideation in business innovation and co-creation contexts, and proposes a novel prompting technique…
ChatGPT, an AI-based chatbot, was released to provide coherent and useful replies based on analysis of large volumes of data. In this article, leading scientists, researchers and engineers discuss the transformative effects of ChatGPT on…
Generative AI technologies such as ChatGPT, Gemini, and MidJourney have made remarkable progress in recent years. Recent literature has documented ChatGPT's positive impact on productivity in areas where it has strong expertise,…
The release of ChatGPT in 2022 triggered a rapid surge in generative artificial intelligence mobile apps (Gen-AI apps). Despite widespread adoption, little is known about how end users perceive and evaluate these Gen-AI functionalities. We…
Conversational AI models are becoming increasingly popular and are about to replace traditional search engines for information retrieval and product discovery. This raises concerns about monetization strategies and the potential for subtle…
People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…