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Pre-trained language models have been successful in many scenarios. However, their usefulness in task-oriented dialogues is limited due to the intrinsic linguistic differences between general text and task-oriented dialogues. Current…

Computation and Language · Computer Science 2024-03-05 Weihao Zeng , Keqing He , Yejie Wang , Dayuan Fu , Weiran Xu

Spoken dialogue generation is crucial for applications like podcasts, dynamic commentary, and entertainment content, but poses significant challenges compared to single-utterance text-to-speech (TTS). Key requirements include accurate…

Creating a system that can have meaningful conversations with humans to help accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI). It has defined the meaning of AI since the beginning. A lot has been accomplished in…

Dialogue state tracking (DST) module is an important component for task-oriented dialog systems to understand users' goals and needs. Collecting dialogue state labels including slots and values can be costly, especially with the wide…

Computation and Language · Computer Science 2023-01-27 Yuting Yang , Wenqiang Lei , Pei Huang , Juan Cao , Jintao Li , Tat-Seng Chua

The DIAlogue MOdel Learning Environment supports an engineering-oriented approach towards dialogue modelling for a spoken-language interface. Major steps towards dialogue models is to know about the basic units that are used to construct a…

cmp-lg · Computer Science 2008-02-03 Jens-Uwe Moeller

Task-oriented dialogue (TOD) systems facilitate users in executing various activities via multi-turn dialogues, but Large Language Models (LLMs) often struggle to comprehend these intricate contexts. In this study, we propose a novel…

Computation and Language · Computer Science 2023-09-25 Haoyu Gao , Ting-En Lin , Hangyu Li , Min Yang , Yuchuan Wu , Wentao Ma , Yongbin Li

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria

Dialogue systems (DS), including the task-oriented dialogue system (TOD) and the open-domain dialogue system (ODD), have always been a fundamental task in natural language processing (NLP), allowing various applications in practice. Owing…

Computation and Language · Computer Science 2025-07-22 Hongru Wang , Lingzhi Wang , Yiming Du , Liang Chen , Jingyan Zhou , Yufei Wang , Kam-Fai Wong

Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…

Artificial Intelligence · Computer Science 2024-10-15 Ming Zhang , Caishuang Huang , Yilong Wu , Shichun Liu , Huiyuan Zheng , Yurui Dong , Yujiong Shen , Shihan Dou , Jun Zhao , Junjie Ye , Qi Zhang , Tao Gui , Xuanjing Huang

This paper proposes a novel end-to-end architecture for task-oriented dialogue systems. It is based on a simple and practical yet very effective sequence-to-sequence approach, where language understanding and state tracking tasks are…

Computation and Language · Computer Science 2019-08-08 Lei Shu , Piero Molino , Mahdi Namazifar , Hu Xu , Bing Liu , Huaixiu Zheng , Gokhan Tur

Most human interactions occur in the form of spoken conversations where the semantic meaning of a given utterance depends on the context. Each utterance in spoken conversation can be represented by many semantic and speaker attributes, and…

Computation and Language · Computer Science 2023-05-02 Siddhant Arora , Hayato Futami , Emiru Tsunoo , Brian Yan , Shinji Watanabe

Prompt-tuning has become an increasingly popular parameter-efficient method for adapting large pretrained language models to downstream tasks. However, both discrete prompting and continuous prompting assume fixed prompts for all data…

Computation and Language · Computer Science 2023-07-12 Runcheng Liu , Ahmad Rashid , Ivan Kobyzev , Mehdi Rezagholizadeh , Pascal Poupart

Functionality and dialogue experience are two important factors of task-oriented dialogue systems. Conventional approaches with closed schema (e.g., conversational semantic parsing) often fail as both the functionality and dialogue…

Computation and Language · Computer Science 2022-12-21 Raphael Shu , Elman Mansimov , Tamer Alkhouli , Nikolaos Pappas , Salvatore Romeo , Arshit Gupta , Saab Mansour , Yi Zhang , Dan Roth

Existing pipelined task-oriented dialogue systems usually have difficulties adapting to unseen domains, whereas end-to-end systems are plagued by large-scale knowledge bases in practice. In this paper, we introduce a novel query-driven…

Computation and Language · Computer Science 2022-10-17 Xin Tian , Yingzhan Lin , Mengfei Song , Siqi Bao , Fan Wang , Huang He , Shuqi Sun , Hua Wu

Task-oriented dialogue systems aim to help users achieve their goals in specific domains. Recent neural dialogue systems use the entire dialogue history for abundant contextual information accumulated over multiple conversational turns.…

Computation and Language · Computer Science 2021-03-12 Hyunmin Jeon , Gary Geunbae Lee

User Satisfaction Estimation (USE) is an important yet challenging task in goal-oriented conversational systems. Whether the user is satisfied with the system largely depends on the fulfillment of the user's needs, which can be implicitly…

Computation and Language · Computer Science 2022-02-08 Yang Deng , Wenxuan Zhang , Wai Lam , Hong Cheng , Helen Meng

Dialogue state modules are a useful component in a task-oriented dialogue system. Traditional methods find dialogue states by manually labeling training corpora, upon which neural models are trained. However, the labeling process can be…

Computation and Language · Computer Science 2020-08-14 Qingkai Min , Libo Qin , Zhiyang Teng , Xiao Liu , Yue Zhang

This paper explores the potential of constructing an AI spoken dialogue system that "thinks how to respond" and "thinks how to speak" simultaneously, which more closely aligns with the human speech production process compared to the current…

Computation and Language · Computer Science 2023-09-21 Xinyu Zhou , Delong Chen , Yudong Chen

Conversational recommender systems (CRS) aim to proactively elicit user preference and recommend high-quality items through natural language conversations. Typically, a CRS consists of a recommendation module to predict preferred items for…

Computation and Language · Computer Science 2023-06-06 Xiaolei Wang , Kun Zhou , Ji-Rong Wen , Wayne Xin Zhao

Despite the multi-turn open-domain dialogue systems have attracted more and more attention and made great progress, the existing dialogue systems are still very boring. Nearly all the existing dialogue models only provide a response when…

Computation and Language · Computer Science 2019-12-23 Tian Lan , Xianling Mao , Heyan Huang , Wei Wei