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This research examines how the emotional tone of human-AI interactions shapes ChatGPT and human behavior. In a between-subject experiment, we asked participants to express a specific emotion while working with ChatGPT (GPT-4.0) on two…

Computation and Language · Computer Science 2026-01-09 Florence Bernays , Marco Henriques Pereira , Jochen Menges

Latest developments in Artificial Intelligence (AI) and big data gave rise to Artificial Intelligent agents like Open AI's ChatGPT, which has recently become the fastest growing application since Facebook and WhatsApp. ChatGPT has…

Computers and Society · Computer Science 2023-11-14 Forhan Bin Emdad , Benhur Ravuri , Lateef Ayinde , Mohammad Ishtiaque Rahman

Automated sentiment analysis using Large Language Model (LLM)-based models like ChatGPT, Gemini or LLaMA2 is becoming widespread, both in academic research and in industrial applications. However, assessment and validation of their…

Computation and Language · Computer Science 2024-02-06 Alessio Buscemi , Daniele Proverbio

As part of a broader look at the impact of generative AI, this study investigated the emotional responses of journalists to the release of ChatGPT at the time of its launch. By analyzing nearly 1 million Tweets from journalists at major…

Computational Complexity · Computer Science 2024-09-16 Seth C. Lewis , David M. Markowitz , Jon Benedik Bunquin

This chapter presents a practical guide for conducting Sentiment Analysis using Natural Language Processing (NLP) techniques in the domain of tick-borne disease text. The aim is to demonstrate the process of how the presence of bias in the…

Computation and Language · Computer Science 2024-02-23 Teo Susnjak

Social aspects in software development teams are of particular importance for a successful project closure. To analyze sentiments in software projects, there are several tools and approaches available. These tools analyze text-based…

Software Engineering · Computer Science 2022-06-23 Marc Herrmann , Martin Obaidi , Jil Klünder

Large language models (LLMs) such as ChatGPT have demonstrated superior performance on a variety of natural language processing (NLP) tasks including sentiment analysis, mathematical reasoning and summarization. Furthermore, since these…

Computation and Language · Computer Science 2023-10-18 Shiyuan Huang , Siddarth Mamidanna , Shreedhar Jangam , Yilun Zhou , Leilani H. Gilpin

This study presents a thorough examination of various Generative Pretrained Transformer (GPT) methodologies in sentiment analysis, specifically in the context of Task 4 on the SemEval 2017 dataset. Three primary strategies are employed: 1)…

Computation and Language · Computer Science 2023-07-25 Kiana Kheiri , Hamid Karimi

Aspect-based sentiment analysis (ABSA) involves identifying sentiment towards specific aspect terms in a sentence and allows us to uncover nuanced perspectives and attitudes on particular aspects of a product, service, or topic. However,…

Computation and Language · Computer Science 2024-09-18 Lingling Xu , Haoran Xie , S. Joe Qin , Fu Lee Wang , Xiaohui Tao

Sentiment analysis is a sub-discipline in the field of natural language processing and computational linguistics and can be used for automated or semi-automated analyses of text documents. One of the aims of these analyses is to recognize…

Computation and Language · Computer Science 2022-06-28 Dennis Klinkhammer

AI tools, particularly large-scale language model (LLM) based applications such as ChatGPT, have the potential to simplify qualitative research. Through semi-structured interviews with seventeen participants, we identified challenges and…

Human-Computer Interaction · Computer Science 2025-05-14 He Zhang , Chuhao Wu , Jingyi Xie , Yao Lyu , Jie Cai , John M. Carroll

This paper covers the two approaches for sentiment analysis: i) lexicon based method; ii) machine learning method. We describe several techniques to implement these approaches and discuss how they can be adopted for sentiment classification…

Computation and Language · Computer Science 2019-02-19 Olga Kolchyna , Tharsis T. P. Souza , Philip Treleaven , Tomaso Aste

In the era of large AI models, the complex architecture and vast parameters present substantial challenges for effective AI quality management (AIQM), e.g. large language model (LLM). This paper focuses on investigating the quality…

Computation and Language · Computer Science 2024-01-17 Tinghui Ouyang , AprilPyone MaungMaung , Koichi Konishi , Yoshiki Seo , Isao Echizen

Sentiment analysis (SA) is an emerging field in text mining. It is the process of computationally identifying and categorizing opinions expressed in a piece of text over different social media platforms. Social media plays an essential role…

Artificial Intelligence · Computer Science 2023-11-21 Sudhanshu Kumar , Partha Pratim Roy , Debi Prosad Dogra , Byung-Gyu Kim

Large language models, in particular generative pre-trained transformers (GPTs), show impressive results on a wide variety of language-related tasks. In this paper, we explore ChatGPT's zero-shot ability to perform affective computing tasks…

Computation and Language · Computer Science 2023-09-06 Joost Broekens , Bernhard Hilpert , Suzan Verberne , Kim Baraka , Patrick Gebhard , Aske Plaat

Identifying scientific publications that are within a dynamic field of research often requires costly annotation by subject-matter experts. Resources like widely-accepted classification criteria or field taxonomies are unavailable for a…

Computation and Language · Computer Science 2024-03-15 Autumn Toney-Wails , Christian Schoeberl , James Dunham

ChatGPT is an advanced natural language processing tool with growing applications across various disciplines in medical research. Thematic analysis, a qualitative research method to identify and interpret patterns in data, is one…

Computation and Language · Computer Science 2025-05-08 V Vien Lee , Stephanie C. C. van der Lubbe , Lay Hoon Goh , Jose M. Valderas

Sentiment Analysis is the task of classifying documents based on the sentiments expressed in textual form, this can be achieved by using lexical and semantic methods. The purpose of this study is to investigate the use of semantics to…

Computation and Language · Computer Science 2020-09-02 Ukachi Osisiogu

Recent advances in machine learning have led to computer systems that are human-like in behaviour. Sentiment analysis, the automatic determination of emotions in text, is allowing us to capitalize on substantial previously unattainable…

Computation and Language · Computer Science 2021-01-15 Saif M. Mohammad

ChatGPT, as a recently launched large language model (LLM), has shown superior performance in various natural language processing (NLP) tasks. However, two major limitations hinder its potential applications: (1) the inflexibility of…

Computation and Language · Computer Science 2023-09-20 Yucheng Shi , Hehuan Ma , Wenliang Zhong , Qiaoyu Tan , Gengchen Mai , Xiang Li , Tianming Liu , Junzhou Huang