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In recent years, personality has been regarded as a valuable personal factor being incorporated into numerous tasks such as sentiment analysis and product recommendation. This has led to widespread attention to text-based personality…

Computation and Language · Computer Science 2023-12-29 Yu Ji , Wen Wu , Hong Zheng , Yi Hu , Xi Chen , Liang He

Compared to traditional sentiment analysis, which only considers text, multimodal sentiment analysis needs to consider emotional signals from multimodal sources simultaneously and is therefore more consistent with the way how humans process…

Computation and Language · Computer Science 2024-08-19 Hao Yang , Yanyan Zhao , Yang Wu , Shilong Wang , Tian Zheng , Hongbo Zhang , Zongyang Ma , Wanxiang Che , Bing Qin

Sentiment analysis is the Natural Language Processing (NLP) task dealing with the detection and classification of sentiments in texts. While some tasks deal with identifying the presence of sentiment in the text (Subjectivity analysis),…

Computation and Language · Computer Science 2017-07-06 Souvick Ghosh , Satanu Ghosh , Dipankar Das

Social media is increasingly used by humans to express their feelings and opinions in the form of short text messages. Detecting sentiments in the text has a wide range of applications including identifying anxiety or depression of…

Computation and Language · Computer Science 2018-07-23 Shaunak Joshi , Deepali Deshpande

In the era of artificial intelligence, data is gold but costly to annotate. The paper demonstrates a groundbreaking solution to this dilemma using ChatGPT for text augmentation in sentiment analysis. We leverage ChatGPT's generative…

Computation and Language · Computer Science 2023-12-11 Stanisław Woźniak , Jan Kocoń

For an interactive agent, such as task-oriented spoken dialog systems or chatbots, measuring and adapting to Customer Satisfaction (CSAT) is critical in order to understand user perception of an agent's behavior and increase user engagement…

Audio and Speech Processing · Electrical Eng. & Systems 2020-08-31 Yelin Kim , Joshua Levy , Yang Liu

ChatGPT is an AI language model developed by OpenAI that can understand and generate human-like text. It can be used for a variety of use cases such as language generation, question answering, text summarization, chatbot development,…

Human-Computer Interaction · Computer Science 2023-10-09 Ishika Joshi , Ritvik Budhiraja , Harshal Dev , Jahnvi Kadia , M. Osama Ataullah , Sayan Mitra , Dhruv Kumar , Harshal D. Akolekar

With the rise of foundation models, a new artificial intelligence paradigm has emerged, by simply using general purpose foundation models with prompting to solve problems instead of training a separate machine learning model for each…

Artificial Intelligence · Computer Science 2023-08-29 Mostafa M. Amin , Rui Mao , Erik Cambria , Björn W. Schuller

Rapid increase in the volume of sentiment rich social media on the web has resulted in an increased interest among researchers regarding Sentimental Analysis and opinion mining. However, with so much social media available on the web,…

Information Retrieval · Computer Science 2014-10-28 Chetan Kaushik , Atul Mishra

Generative artificial intelligence tools, like ChatGPT, are an increasingly utilized resource among computational social scientists. Nevertheless, there remains space for improved understanding of the performance of ChatGPT in complex tasks…

Computation and Language · Computer Science 2025-12-02 Breanna E. Green , Ashley L. Shea , Pengfei Zhao , Drew B. Margolin

Sentiment analysis is a vital tool for uncovering insights from financial articles, news, and social media, shaping our understanding of market movements. Despite the impressive capabilities of large language models (LLMs) in financial…

Computation and Language · Computer Science 2023-06-23 Boyu Zhang , Hongyang Yang , Xiao-Yang Liu

Recently, ChatGPT has attracted great attention from both industry and academia due to its surprising abilities in natural language understanding and generation. We are particularly curious about whether it can achieve promising performance…

Computation and Language · Computer Science 2023-10-11 Xiancai Xu , Jia-Dong Zhang , Rongchang Xiao , Lei Xiong

Sentiment analysis (SA) has been a long-standing research area in natural language processing. It can offer rich insights into human sentiments and opinions and has thus seen considerable interest from both academia and industry. With the…

Computation and Language · Computer Science 2023-05-25 Wenxuan Zhang , Yue Deng , Bing Liu , Sinno Jialin Pan , Lidong Bing

The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…

Human-Computer Interaction · Computer Science 2025-01-03 Alfredo Cuzzocrea , Giovanni Pilato , Pablo Garcia Bringas

Since ChatGPT has emerged as a major AIGC model, providing high-quality responses across a wide range of applications (including software development and maintenance), it has attracted much interest from many individuals. ChatGPT has great…

Computation and Language · Computer Science 2023-10-24 Arslan Akram

The growing use of generative AI tools like ChatGPT has raised urgent concerns about their impact on student learning, particularly the potential erosion of critical thinking and creativity. As students increasingly turn to these tools to…

Computers and Society · Computer Science 2025-04-01 Muhammad Sajjad Akbar

Text analysis of social media for sentiment, topic analysis, and other analysis depends initially on the selection of keywords and phrases that will be used to create the research corpora. However, keywords that researchers choose may occur…

Computation and Language · Computer Science 2022-04-21 Philip Feldman , Aaron Dant , James R. Foulds , Shemei Pan

This study evaluates the effectiveness of ChatGPT, an advanced AI model for natural language processing, in identifying targeting and inappropriate language in online comments. With the increasing challenge of moderating vast volumes of…

Computation and Language · Computer Science 2025-05-29 Barbarestani Baran , Maks Isa , Vossen Piek

After the launch of ChatGPT v.4 there has been a global vivid discussion on the ability of this artificial intelligence powered platform and some other similar ones for the automatic production of all kinds of texts, including scientific…

Computation and Language · Computer Science 2024-04-16 Javier J. Sanchez-Medina

ChatGPT, a chatbot developed by OpenAI, has gained widespread popularity and media attention since its release in November 2022. However, little hard evidence is available regarding its perception in various sources. In this paper, we…

Computation and Language · Computer Science 2023-02-28 Christoph Leiter , Ran Zhang , Yanran Chen , Jonas Belouadi , Daniil Larionov , Vivian Fresen , Steffen Eger