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The integration of artificial intelligence into business processes has significantly enhanced decision-making capabilities across various industries such as finance, healthcare, and retail. However, explaining the decisions made by these AI…

Artificial Intelligence · Computer Science 2024-10-29 Arne Grobrugge , Nidhi Mishra , Johannes Jakubik , Gerhard Satzger

Explainability and comprehensibility of AI are important requirements for intelligent systems deployed in real-world domains. Users want and frequently need to understand how decisions impacting them are made. Similarly it is important to…

Computers and Society · Computer Science 2019-07-10 Roman V. Yampolskiy

As artificial intelligence (AI) systems become increasingly complex and ubiquitous, these systems will be responsible for making decisions that directly affect individuals and society as a whole. Such decisions will need to be justified due…

Artificial Intelligence · Computer Science 2018-12-21 Prashan Madumal , Ronal Singh , Joshua Newn , Frank Vetere

Explainable Artificial Intelligence (XAI) has become popular in the last few years. The Artificial Intelligence (AI) community in general, and the Machine Learning (ML) community in particular, is coming to the realisation that in many…

Artificial Intelligence · Computer Science 2026-02-24 Raymond Sheh , Isaac Monteath

Since Artificial Intelligence (AI) software uses techniques like deep lookahead search and stochastic optimization of huge neural networks to fit mammoth datasets, it often results in complex behavior that is difficult for people to…

Artificial Intelligence · Computer Science 2018-10-16 Daniel S. Weld , Gagan Bansal

AI is becoming increasingly common across different domains. However, as sophisticated AI-based systems are often black-boxed, rendering the decision-making logic opaque, users find it challenging to comply with their recommendations.…

Artificial Intelligence · Computer Science 2024-06-19 Niklas Kühl , Christian Meske , Maximilian Nitsche , Jodie Lobana

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

The lack of explainability of a decision from an Artificial Intelligence (AI) based "black box" system/model, despite its superiority in many real-world applications, is a key stumbling block for adopting AI in many high stakes applications…

Artificial Intelligence · Computer Science 2021-01-26 Sheikh Rabiul Islam , William Eberle , Sheikh Khaled Ghafoor , Mohiuddin Ahmed

Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI…

Human-Computer Interaction · Computer Science 2024-03-26 Auste Simkute , Ewa Luger , Michael Evans , Rhianne Jones

There is general consensus that it is important for artificial intelligence (AI) and machine learning systems to be explainable and/or interpretable. However, there is no general consensus over what is meant by 'explainable' and…

Artificial Intelligence · Computer Science 2018-10-02 Alun Preece , Dan Harborne , Dave Braines , Richard Tomsett , Supriyo Chakraborty

Modern AI systems are reaping the advantage of novel learning methods. With their increasing usage, we are realizing the limitations and shortfalls of these systems. Brittleness to minor adversarial changes in the input data, ability to…

Computers and Society · Computer Science 2020-11-05 Richa Singh , Mayank Vatsa , Nalini Ratha

Ensuring quality human-AI interaction (HAII) in safety-critical industries is essential. Failure to do so can lead to catastrophic and deadly consequences. Despite this urgency, existing research on HAII is limited, fragmented, and…

Human-Computer Interaction · Computer Science 2024-08-06 Tita A. Bach , Jenny K. Kristiansen , Aleksandar Babic , Alon Jacovi

As the deployment of artificial intelligence (AI) is changing many fields and industries, there are concerns about AI systems making decisions and recommendations without adequately considering various ethical aspects, such as…

Computers and Society · Computer Science 2023-10-02 Conrad Sanderson , Qinghua Lu , David Douglas , Xiwei Xu , Liming Zhu , Jon Whittle

This paper explores the significant impact of AI-based medical devices, including wearables, telemedicine, large language models, and digital twins, on clinical decision support systems. It emphasizes the importance of producing outcomes…

Artificial Intelligence · Computer Science 2024-04-11 Elham Nasarian , Roohallah Alizadehsani , U. Rajendra Acharya , Kwok-Leung Tsui

The utilization of artificial intelligence (AI) applications has experienced tremendous growth in recent years, bringing forth numerous benefits and conveniences. However, this expansion has also provoked ethical concerns, such as privacy…

Recent developments in Artificial Intelligence (AI) have fueled the emergence of human-AI collaboration, a setting where AI is a coequal partner. Especially in clinical decision-making, it has the potential to improve treatment quality by…

Human-Computer Interaction · Computer Science 2022-04-21 Patrick Hemmer , Max Schemmer , Lara Riefle , Nico Rosellen , Michael Vössing , Niklas Kühl

The co creativity community is making significant progress in developing more sophisticated and tailored systems to support and enhance human creativity. Design considerations from prior work can serve as a valuable and efficient foundation…

Human-Computer Interaction · Computer Science 2025-06-30 Saloni Singh , Koen Hindriks , Dirk Heylen , Kim Baraka

The ubiquity of systems using artificial intelligence or "AI" has brought increasing attention to how those systems should be regulated. The choice of how to regulate AI systems will require care. AI systems have the potential to synthesize…

Conversational AI tools have been rapidly adopted by students and are becoming part of their learning routines. To understand what drives this adoption, we draw on the Technology Acceptance Model (TAM) and examine how perceived usefulness…

Human-Computer Interaction · Computer Science 2026-02-25 Griffin Pitts , Sanaz Motamedi

The recent spike in certified Artificial Intelligence (AI) tools for healthcare has renewed the debate around adoption of this technology. One thread of such debate concerns Explainable AI and its promise to render AI devices more…

Human-Computer Interaction · Computer Science 2022-07-01 Giovanni Cinà , Tabea Röber , Rob Goedhart , Ilker Birbil