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The EU Artificial Intelligence (AI) Act directs businesses to assess their AI systems to ensure they are developed in a way that is human-centered and trustworthy. The rapid adoption of AI in the industry has outpaced ethical evaluation…

Computers and Society · Computer Science 2025-09-30 Louise McCormack , Diletta Huyskes , Dave Lewis , Malika Bendechache

Recent advancements in AI applications to healthcare have shown incredible promise in surpassing human performance in diagnosis and disease prognosis. With the increasing complexity of AI models, however, concerns regarding their opacity,…

Machine Learning · Computer Science 2023-08-17 Munib Mesinovic , Peter Watkinson , Tingting Zhu

Explainable AI (XAI) holds significant promise for enhancing the transparency and trustworthiness of AI-driven threat detection in Security Operations Centers (SOCs). However, identifying the appropriate level and format of explanation,…

Cryptography and Security · Computer Science 2025-07-22 Nidhi Rastogi , Shirid Pant , Devang Dhanuka , Amulya Saxena , Pranjal Mairal

Trustworthy Artificial Intelligence (AI) is based on seven technical requirements sustained over three main pillars that should be met throughout the system's entire life cycle: it should be (1) lawful, (2) ethical, and (3) robust, both…

This study investigates the acceptability of different artificial intelligence (AI) applications in education from a multi-stakeholder perspective, including students, teachers, and parents. Acknowledging the transformative potential of AI…

Computers and Society · Computer Science 2024-02-29 A. J. Karran , P. Charland , J-T. Martineau , A. Ortiz de Guinea Lopez de Arana , AM. Lesage , S. Senecal , P-M. Leger

Despite the proliferation of explainable AI (XAI) methods, little is understood about end-users' explainability needs and behaviors around XAI explanations. To address this gap and contribute to understanding how explainability can support…

Human-Computer Interaction · Computer Science 2023-02-20 Sunnie S. Y. Kim , Elizabeth Anne Watkins , Olga Russakovsky , Ruth Fong , Andrés Monroy-Hernández

Exploring the socio-technical challenges confronting the adoption of AI in organisational settings is something that has so far been largely absent from the related literature. In particular, research into requirements for trustworthy AI…

Computers and Society · Computer Science 2025-07-30 Rob Procter , Mark Rouncefield

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

In recent years, Artificial intelligence products and services have been offered potential users as pilots. The acceptance intention towards artificial intelligence is greatly influenced by the experience with current AI products and…

Computers and Society · Computer Science 2023-06-27 Minsang Yi , Hanbyul Choi

In recent years, there has been a growing recognition of the need to incorporate lay-people's input into the governance and acceptability assessment of AI usage. However, how and why people judge acceptability of different AI use cases…

Computers and Society · Computer Science 2025-06-02 Jimin Mun , Wei Bin Au Yeong , Wesley Hanwen Deng , Jana Schaich Borg , Maarten Sap

The recent enthusiasm for artificial intelligence (AI) is due principally to advances in deep learning. Deep learning methods are remarkably accurate, but also opaque, which limits their potential use in safety-critical applications. To…

In this paper we present an analysis of technological and psychological factors of applying artificial intelligence (AI) at the work place. We do so for a number of twelve application cases in the context of a project where AI is integrated…

Human-Computer Interaction · Computer Science 2025-09-04 Stefan Schiffer , Anna Milena Rothermel , Alexander Ferrein , Astrid Rosenthal-von der Pütten

Companies' adoption of artificial intelligence (AI) is increasingly becoming an essential element of business success. However, using AI poses new requirements for companies and their employees, including transparency and comprehensibility…

Human-Computer Interaction · Computer Science 2023-06-05 Katharina Weitz , Chi Tai Dang , Elisabeth André

With the advances of AI research, AI has been increasingly adopted in numerous domains, ranging from low-stakes daily tasks such as movie recommendations to high-stakes tasks such as medicine, and criminal justice decision-making.…

Human-Computer Interaction · Computer Science 2024-10-29 Shuai Ma

Appropriate Trust in Artificial Intelligence (AI) systems has rapidly become an important area of focus for both researchers and practitioners. Various approaches have been used to achieve it, such as confidence scores, explanations,…

Human-Computer Interaction · Computer Science 2023-11-14 Siddharth Mehrotra , Chadha Degachi , Oleksandra Vereschak , Catholijn M. Jonker , Myrthe L. Tielman

The problem of human trust in artificial intelligence is one of the most fundamental problems in applied machine learning. Our processes for evaluating AI trustworthiness have substantial ramifications for ML's impact on science, health,…

Machine Learning · Computer Science 2022-02-14 Max W. Shen

We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…

Machine Learning · Computer Science 2022-12-27 D. Petkovic

With Artificial Intelligence (AI) becoming ubiquitous in every application domain, the need for explanations is paramount to enhance transparency and trust among non-technical users. Despite the potential shown by Explainable AI (XAI) for…

Human-Computer Interaction · Computer Science 2024-02-05 Aditya Bhattacharya

Despite its technological breakthroughs, eXplainable Artificial Intelligence (XAI) research has limited success in producing the {\em effective explanations} needed by users. In order to improve XAI systems' usability, practical…

Human-Computer Interaction · Computer Science 2024-03-22 Thu Nguyen , Alessandro Canossa , Jichen Zhu

Leveraging Artificial Intelligence (AI) in decision support systems has disproportionately focused on technological advancements, often overlooking the alignment between algorithmic outputs and human expectations. A human-centered…

Human-Computer Interaction · Computer Science 2024-03-20 Catalina Gomez , Sue Min Cho , Shichang Ke , Chien-Ming Huang , Mathias Unberath