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Empathy is a powerful yet often overlooked element in software engineering (SE), supporting better teamwork, smoother communication, and effective decision-making.This paper introduces 17 actionable empathy guidelines designed to support…

Software Engineering · Computer Science 2026-01-19 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Developing artificial intelligence (AI) tools for healthcare is a collaborative effort, bringing data scientists, clinicians, patients and other disciplines together. In this paper, we explore the collaborative data practices of research…

Human-Computer Interaction · Computer Science 2024-01-17 Rafael Henkin , Elizabeth Remfry , Duncan J. Reynolds , Megan Clinch , Michael R. Barnes

Socially assistive robots are increasingly being explored to improve the engagement of older adults and people with disability in health and well-being-related exercises. However, even if people have various physical conditions, most prior…

A significant number of college students suffer from mental health issues that impact their physical, social, and occupational outcomes. Various scalable technologies have been proposed in order to mitigate the negative impact of mental…

Administrative documentation is a major driver of rising healthcare costs and is linked to adverse outcomes, including physician burnout and diminished quality of care. This paper introduces a secure system that applies recent advancements…

Audio and Speech Processing · Electrical Eng. & Systems 2024-09-25 Mitchell A. Klusty , W. Vaiden Logan , Samuel E. Armstrong , Aaron D. Mullen , Caroline N. Leach , Jeff Talbert , V. K. Cody Bumgardner

Patient-provider communication is an important aspect of successful healthcare, as it can directly lead to positive health outcomes. Previous studies examined factors that facilitate communication between healthcare providers and patients…

Human-Computer Interaction · Computer Science 2026-02-17 Zhanming Chen , Alisha Ghaju , May Hang , Juan F. Maestre , Ji Youn Shin

Patient safety training is essential for preparing healthcare professionals to identify, investigate, and prevent adverse events. However, conventional simulation-based approaches often require substantial faculty time, physical resources,…

Human-Computer Interaction · Computer Science 2026-03-20 Yuqi Hu , Qiwen Xiong , Zhenzhen Qin , Brandon Watanabe , Yujing Wang , Mirjana Prpa , Ilmi Yoon

Faulty communication between team members is one of the most important factors preventing substantial improvement in patient safety. Aviation, nuclear power and defense have been able to improve their safety record by adopting theory and…

Other Computer Science · Computer Science 2013-12-03 Arun Keepanasseril , Kathleen Ann McKibbon , Alfonso Iorio

The adoption of modern technologies for use in healthcare has become an inevitable change. The emergence of artificial intelligence drives this digital disruption. Artificial intelligence has augmented machine capabilities to act like and…

Human-Computer Interaction · Computer Science 2023-05-23 Akiri Surely

Messaging patients is a critical part of healthcare communication, helping to improve things like medication adherence and healthy behaviors. However, traditional mobile message design has significant limitations due to its inability to…

Artificial Intelligence · Computer Science 2025-10-01 Junjie Luo , Yihong Guo , Anqi Liu , Ritu Agarwal , Gordon Gao

Medical palpation is more than force transmission. It is a bidirectional cognitive and emotional exchange between doctor and patient. We model two complementary touch pathways: active touch by the doctor (kinesthetic and tactile) and…

Automated approaches to answer patient-posed health questions are rising, but selecting among systems requires reliable evaluation. The current gold standard for evaluating the free-text artificial intelligence (AI) responses--human expert…

Artificial Intelligence · Computer Science 2026-05-11 Sarvesh Soni , Dina Demner-Fushman

With the growing prevalence of psychological interventions, it is vital to have measures which rate the effectiveness of psychological care to assist in training, supervision, and quality assurance of services. Traditionally, quality…

Social simulation through large language model (LLM) agents is a promising approach to explore and validate hypotheses related to social science questions and LLM agents behavior. We present SOTOPIA-S4, a fast, flexible, and scalable social…

Poor lifestyle represents a health risk factor and is the leading cause of morbidity and chronic conditions. The impact of poor lifestyle can be significantly altered by individual behavior change. Although the current shift in healthcare…

Artificial Intelligence · Computer Science 2019-04-29 Ahmed Fadhil , Gianluca Schiavo , Yunlong Wang

During surgical training, real-time feedback from trainers to trainees is important for preventing errors and enhancing long-term skill acquisition. Accurately predicting the effectiveness of this feedback, specifically whether it leads to…

Frozen models trained to mimic static datasets can never improve their performance. Models that can employ internet-retrieval for up-to-date information and obtain feedback from humans during deployment provide the promise of both adapting…

Computation and Language · Computer Science 2022-08-17 Jing Xu , Megan Ung , Mojtaba Komeili , Kushal Arora , Y-Lan Boureau , Jason Weston

Social robots and conversational agents are being explored as supports for wellbeing, goal-setting, and everyday self-regulation. While prior work highlights their potential to motivate and guide users, much of the evidence relies on…

Human-Computer Interaction · Computer Science 2026-02-05 Keya Shah , Himanshi Lalwani , Zein Mukhanov , Hanan Salam

Current AI approaches have frequently been used to help personalize many aspects of medical experiences and tailor them to a specific individuals' needs. However, while such systems consider medically-relevant information, they ignore…

Artificial Intelligence · Computer Science 2019-07-31 Mor Vered , Frank Dignum , Tim Miller

Delivering personalised, formative feedback to multiple problem-based learning groups in a short time period can be almost impossible. We employed ChatGPT to provide personalised formative feedback in a one-hour Zoom break-out room activity…

Human-Computer Interaction · Computer Science 2023-11-06 Cory Dal Ponte , Sathana Dushyanthen , Kayley Lyons
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