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We describe a two-step approach for dialogue management in task-oriented spoken dialogue systems. A unified neural network framework is proposed to enable the system to first learn by supervision from a set of dialogue data and then…

Computation and Language · Computer Science 2016-06-09 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

There is growing interest in the automated extraction of relevant information from clinical dialogues. However, it is difficult to collect and construct large annotated resources for clinical dialogue tasks. Recent developments in natural…

Computation and Language · Computer Science 2022-06-07 Zhengyuan Liu , Pavitra Krishnaswamy , Nancy F. Chen

Current self-training methods such as standard self-training, co-training, tri-training, and others often focus on improving model performance on a single task, utilizing differences in input features, model architectures, and training…

Computation and Language · Computer Science 2023-02-01 Mian Zhang , Lifeng Jin , Linfeng Song , Haitao Mi , Xiabing Zhou , Dong Yu

The wide applicability of pretrained transformer models (PTMs) for natural language tasks is well demonstrated, but their ability to comprehend short phrases of text is less explored. To this end, we evaluate different PTMs from the lens of…

Computation and Language · Computer Science 2021-12-16 Sai Muralidhar Jayanthi , Varsha Embar , Karthik Raghunathan

Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits.…

Computation and Language · Computer Science 2017-10-03 Ta-Chung Chi , Po-Chun Chen , Shang-Yu Su , Yun-Nung Chen

Proactive task-oriented dialogue (TOD), such as outbound sales, demands a persuasive agent that actively probes the user's concerns and steers the conversation toward acceptance within a bounded number of turns. Yet post-trained LLMs are…

Artificial Intelligence · Computer Science 2026-05-22 Hongbin Zhang , Ning Gao , Yuqin Dai , Ruiyuan Wu , Jinpeng Wang , Rena Wei Gao , Bingdong Tan , Shuzheng Gao , Zongjie Li , Chaozheng Wang

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if…

Computation and Language · Computer Science 2023-10-17 Dustin Axman , Avik Ray , Shubham Garg , Jing Huang

Building on the foundations of language modeling in natural language processing, Next Token Prediction (NTP) has evolved into a versatile training objective for machine learning tasks across various modalities, achieving considerable…

Pre-training and fine-tuning have achieved great success in the natural language process field. The standard paradigm of exploiting them includes two steps: first, pre-training a model, e.g. BERT, with a large scale unlabeled monolingual…

Computation and Language · Computer Science 2019-12-05 Rongxiang Weng , Heng Yu , Shujian Huang , Shanbo Cheng , Weihua Luo

Research on (multi-domain) task-oriented dialog (TOD) has predominantly focused on the English language, primarily due to the shortage of robust TOD datasets in other languages, preventing the systematic investigation of cross-lingual…

Computation and Language · Computer Science 2022-05-24 Chia-Chien Hung , Anne Lauscher , Ivan Vulić , Simone Paolo Ponzetto , Goran Glavaš

Pre-trained language models (PrLMs) have demonstrated superior performance due to their strong ability to learn universal language representations from self-supervised pre-training. However, even with the help of the powerful PrLMs, it is…

Computation and Language · Computer Science 2021-05-25 Zhuosheng Zhang , Hai Zhao

This paper presents a novel approach for multi-task learning of language understanding (LU) and dialogue state tracking (DST) in task-oriented dialogue systems. Multi-task training enables the sharing of the neural network layers…

Computation and Language · Computer Science 2018-11-14 Abhinav Rastogi , Raghav Gupta , Dilek Hakkani-Tur

Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…

Computation and Language · Computer Science 2019-12-11 Lu Li , Zhongheng He , Xiangyang Zhou , Dianhai Yu

Text representation plays a critical role in tasks like clustering, retrieval, and other downstream applications. With the emergence of large language models (LLMs), there is increasing interest in harnessing their capabilities for this…

Computation and Language · Computer Science 2025-12-25 Yeqin Zhang , Yizheng Zhao , Chen Hu , Binxing Jiao , Daxin Jiang , Ruihang Miao , Cam-Tu Nguyen

We present DIALIGHT, a toolkit for developing and evaluating multilingual Task-Oriented Dialogue (ToD) systems which facilitates systematic evaluations and comparisons between ToD systems using fine-tuning of Pretrained Language Models…

Computation and Language · Computer Science 2024-01-05 Songbo Hu , Xiaobin Wang , Zhangdie Yuan , Anna Korhonen , Ivan Vulić

Pre-trained language models have been successfully used in response generation for open-domain dialogue. Four main frameworks have been proposed: (1) Transformer-ED using Transformer encoder and decoder separately for source and target…

Computation and Language · Computer Science 2020-10-27 Yan Zeng , Jian-Yun Nie

Most existing neural network based task-oriented dialogue systems follow encoder-decoder paradigm, where the decoder purely depends on the source texts to generate a sequence of words, usually suffering from instability and poor…

Computation and Language · Computer Science 2021-06-11 Dingmin Wang , Ziyao Chen , Wanwei He , Li Zhong , Yunzhe Tao , Min Yang

Neural models of dialog rely on generalized latent representations of language. This paper introduces a novel training procedure which explicitly learns multiple representations of language at several levels of granularity. The…

Computation and Language · Computer Science 2019-08-28 Shikib Mehri , Maxine Eskenazi

The rapid advancement of large language models (LLMs) has revolutionized role-playing, enabling the development of general role-playing models. However, current role-playing training has two significant issues: (I) Using a predefined role…

Computation and Language · Computer Science 2025-06-10 Yeyong Yu , Runsheng Yu , Haojie Wei , Zhanqiu Zhang , Quan Qian

Training machines to understand natural language and interact with humans is one of the major goals of artificial intelligence. Recent years have witnessed an evolution from matching networks to pre-trained language models (PrLMs). In…

Computation and Language · Computer Science 2023-01-12 Zhuosheng Zhang , Hai Zhao , Longxiang Liu