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Conversational systems use spoken language to interact with their users. Although conversational systems, such as Amazon Alexa, are becoming common and afford interesting functionalities, there is little known about the issues users of…
Conversational AI systems have emerged as key enablers of human-like interactions across diverse sectors. Nevertheless, the balance between linguistic nuance and factual accuracy has proven elusive. In this paper, we first introduce…
Communicating anonymously comes at a cost - and large communities have been in a constant tug-of-war between the development of faster protocols, and the improvement of security analyses. Thereby more intricate privacy goals emerged and…
Chatbots are emerging as a promising platform for accessing and delivering healthcare services. The evidence is in the growing number of publicly available chatbots aiming at taking an active role in the provision of prevention, diagnosis,…
Private computation, which includes techniques like multi-party computation and private query execution, holds great promise for enabling organizations to analyze data they and their partners hold while maintaining data subjects' privacy.…
Assistive technologies increasingly support independence, accessibility, and safety for older adults, people with disabilities, and individuals requiring continuous care. Two major categories are virtual assistive systems and robotic…
This paper investigates the implementation of voice-enabled Google Assistant and Amazon Alexa on Raspberry Pi. Virtual Assistants are being a new trend in how we interact or do computations with physical devices. A voice-enabled system…
Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…
Virtual Reality (VR) systems collect fine-grained behavioral and biometric data, yet privacy policies are rarely read or understood due to their complex language, length, and poor integration into users' interaction workflows. To lower the…
Conversational Artificial Intelligence (CAI) systems and Intelligent Personal Assistants (IPA), such as Alexa, Cortana, Google Home and Siri are becoming ubiquitous in our lives, including those of children, the implications of which is…
The need for transparency of predictive systems based on Machine Learning algorithms arises as a consequence of their ever-increasing proliferation in the industry. Whenever black-box algorithmic predictions influence human affairs, the…
The experience and adoption of conversational search is tied to the accuracy and completeness of users' mental models -- their internal frameworks for understanding and predicting system behaviour. Thus, understanding these models can…
The opaqueness of many complex machine learning algorithms is often mentioned as one of the main obstacles to the ethical development of artificial intelligence (AI). But what does it mean for an algorithm to be opaque? Highly complex…
Audio is a rich sensing modality that is useful for a variety of human activity recognition tasks. However, the ubiquitous nature of smartphones and smart speakers with always-on microphones has led to numerous privacy concerns and a lack…
Smart speakers collect voice commands, which can be used to infer sensitive information about users. Given the potential for privacy harms, there is a need for greater transparency and control over the data collected, used, and shared by…
In the IoT world, intelligent virtual assistant (IVA) is a popular service to interact with users based on voice command. For optimal performance and efficient data management, famous IVAs like Amazon Alexa and Google Assistant usually…
Social robots are increasingly recognized as valuable supporters in the field of well-being coaching. They can function as independent coaches or provide support alongside human coaches, and healthcare professionals. In coaching…
Collaborative systems, such as Online Social Networks and the Internet of Things, enable users to share privacy sensitive content. Content in these systems is often co-owned by multiple users with different privacy expectations, leading to…
Programming assistants powered by large language models (LLMs) have become widely available, with conversational assistants like ChatGPT particularly accessible to novice programmers. However, varied tool capabilities and inconsistent…
Virtual personal assistants (VPA) (e.g., Amazon Alexa and Google Assistant) today mostly rely on the voice channel to communicate with their users, which however is known to be vulnerable, lacking proper authentication. The rapid growth of…