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Our research is focused on making a human-like question answering system which can answer rationally. The distinguishing characteristic of our approach is that it will use automated common sense reasoning to truly "understand" dialogues,…

Artificial Intelligence · Computer Science 2019-09-19 Kinjal Basu

Empathetic response generation is increasingly significant in AI, necessitating nuanced emotional and cognitive understanding coupled with articulate response expression. Current large language models (LLMs) excel in response expression;…

Human-Computer Interaction · Computer Science 2024-02-20 Zhou Yang , Zhaochun Ren , Wang Yufeng , Shizhong Peng , Haizhou Sun , Xiaofei Zhu , Xiangwen Liao

Empathetic dialogue is crucial for natural human-computer interaction, allowing the dialogue system to respond in a more personalized and emotionally aware manner, improving user satisfaction and engagement. The emergence of large language…

Computation and Language · Computer Science 2025-01-22 Jingran Xie , Shun Lei , Yue Yu , Yang Xiang , Hui Wang , Xixin Wu , Zhiyong Wu

In order to facilitate natural language understanding, the key is to engage commonsense or background knowledge. However, how to engage commonsense effectively in question answering systems is still under exploration in both research…

Computation and Language · Computer Science 2020-11-06 Qianglong Chen , Feng Ji , Haiqing Chen , Yin Zhang

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

Machine common sense remains a broad, potentially unbounded problem in artificial intelligence (AI). There is a wide range of strategies that can be employed to make progress on this challenge. This article deals with the aspects of…

Artificial Intelligence · Computer Science 2020-06-16 Alexander Gavrilenko , Katerina Morozova

In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…

Computation and Language · Computer Science 2024-02-21 Zi Haur Pang , Yahui Fu , Divesh Lala , Keiko Ochi , Koji Inoue , Tatsuya Kawahara

Commonsense question answering (QA) requires background knowledge which is not explicitly stated in a given context. Prior works use commonsense knowledge graphs (KGs) to obtain this knowledge for reasoning. However, relying entirely on…

Computation and Language · Computer Science 2020-09-22 Peifeng Wang , Nanyun Peng , Filip Ilievski , Pedro Szekely , Xiang Ren

Each utterance in multi-turn empathetic dialogues has features such as emotion, keywords, and utterance-level meaning. Feature transitions between utterances occur naturally. However, existing approaches fail to perceive the transitions…

Computation and Language · Computer Science 2022-05-09 Wongyu Kim , Youbin Ahn , Donghyun Kim , Kyong-Ho Lee

Human tackle reading comprehension not only based on the given context itself but often rely on the commonsense beyond. To empower the machine with commonsense reasoning, in this paper, we propose a Commonsense Evidence Generation and…

Artificial Intelligence · Computer Science 2020-05-12 Ye Liu , Tao Yang , Zeyu You , Wei Fan , Philip S. Yu

Humans use commonsense reasoning (CSR) implicitly to produce natural and coherent responses in conversations. Aiming to close the gap between current response generation (RG) models and human communication abilities, we want to understand…

Computation and Language · Computer Science 2021-09-13 Pei Zhou , Pegah Jandaghi , Bill Yuchen Lin , Justin Cho , Jay Pujara , Xiang Ren

Conversational recommender systems (CRSs) are able to elicit user preferences through multi-turn dialogues. They typically incorporate external knowledge and pre-trained language models to capture the dialogue context. Most CRS approaches,…

Information Retrieval · Computer Science 2024-09-18 Xiaoyu Zhang , Ruobing Xie , Yougang Lyu , Xin Xin , Pengjie Ren , Mingfei Liang , Bo Zhang , Zhanhui Kang , Maarten de Rijke , Zhaochun Ren

Empathetic dialogue is an indispensable part of building harmonious social relationships and contributes to the development of a helpful AI. Previous approaches are mainly based on fine small-scale language models. With the advent of…

Computation and Language · Computer Science 2024-07-29 Yushan Qian , Wei-Nan Zhang , Ting Liu

Longitudinal Dialogues (LD) are the most challenging type of conversation for human-machine dialogue systems. LDs include the recollections of events, personal thoughts, and emotions specific to each individual in a sparse sequence of…

Computation and Language · Computer Science 2023-11-01 Seyed Mahed Mousavi , Simone Caldarella , Giuseppe Riccardi

Empathetic Conversational Systems (ECS) are built to respond empathetically to the user's emotions and sentiments, regardless of the application domain. Current ECS studies evaluation approaches are restricted to offline evaluation…

Computation and Language · Computer Science 2024-07-29 Aravind Sesagiri Raamkumar , Siyuan Brandon Loh

The crisis of mental health issues is escalating. Effective counseling serves as a critical lifeline for individuals suffering from conditions like PTSD, stress, etc. Therapists forge a crucial therapeutic bond with clients, steering them…

Computation and Language · Computer Science 2025-01-07 Aseem Srivastava , Gauri Naik , Alison Cerezo , Tanmoy Chakraborty , Md. Shad Akhtar

The successful emotional conversation system depends on sufficient perception and appropriate expression of emotions. In a real-life conversation, humans firstly instinctively perceive emotions from multi-source information, including the…

Computation and Language · Computer Science 2022-03-31 Yunlong Liang , Fandong Meng , Ying Zhang , Jinan Xu , Yufeng Chen , Jie Zhou

Non-extractive commonsense QA remains a challenging AI task, as it requires systems to reason about, synthesize, and gather disparate pieces of information, in order to generate responses to queries. Recent approaches on such tasks show…

Computation and Language · Computer Science 2019-11-01 Kaixin Ma , Jonathan Francis , Quanyang Lu , Eric Nyberg , Alessandro Oltramari

Empathy requires perspective-taking: empathetic responses require a person to reason about what another has experienced and communicate that understanding in language. However, most NLP approaches to empathy do not explicitly model this…

Computation and Language · Computer Science 2024-05-03 Jiamin Yang , David Jurgens

We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…

Computation and Language · Computer Science 2021-11-02 Sarah E. Finch , James D. Finch , Daniil Huryn , William Hutsell , Xiaoyuan Huang , Han He , Jinho D. Choi
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