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We propose an end-to-end empathetic dialogue speech synthesis (DSS) model that considers both the linguistic and prosodic contexts of dialogue history. Empathy is the active attempt by humans to get inside the interlocutor in dialogue, and…

Detecting what emotions are expressed in text is a well-studied problem in natural language processing. However, research on finer grained emotion analysis such as what causes an emotion is still in its infancy. We present solutions that…

Computation and Language · Computer Science 2021-06-21 Elsbeth Turcan , Shuai Wang , Rishita Anubhai , Kasturi Bhattacharjee , Yaser Al-Onaizan , Smaranda Muresan

While commonsense knowledge acquisition and reasoning has traditionally been a core research topic in the knowledge representation and reasoning community, recent years have seen a surge of interest in the natural language processing…

Computation and Language · Computer Science 2022-02-01 Prajjwal Bhargava , Vincent Ng

The context-aware emotional reasoning ability of AI systems, especially in conversations, is of vital importance in applications such as online opinion mining from social media and empathetic dialogue systems. Due to the implicit nature of…

Computation and Language · Computer Science 2023-08-10 Kailai Yang , Tianlin Zhang , Shaoxiong Ji , Sophia Ananiadou

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…

Human-Computer Interaction · Computer Science 2024-07-03 Mehdi Arjmand , Farnaz Nouraei , Ian Steenstra , Timothy Bickmore

Open-domain dialog involves generating search queries that help obtain relevant knowledge for holding informative conversations. However, it can be challenging to determine what information to retrieve when the user is passive and does not…

Computation and Language · Computer Science 2023-10-24 Revanth Gangi Reddy , Hao Bai , Wentao Yao , Sharath Chandra Etagi Suresh , Heng Ji , ChengXiang Zhai

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

Computation and Language · Computer Science 2019-05-16 Chenyang Huang , Osmar R. Zaïane

Analyzing individual emotions during group conversation is crucial in developing intelligent agents capable of natural human-machine interaction. While reliable emotion recognition techniques depend on different modalities (text, audio,…

Generating appropriate emotions for responses is essential for dialog systems to provide human-like interaction in various application scenarios. Most previous dialog systems tried to achieve this goal by learning empathetic manners from…

Computation and Language · Computer Science 2024-04-12 Zhiyuan Wen , Jiannong Cao , Jiaxing Shen , Ruosong Yang , Shuaiqi Liu , Maosong Sun

Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

Artificial Intelligence · Computer Science 2018-08-06 Trevor Buteau , Damian Lyons

Empathy is central to human connection, yet people often struggle to express it effectively. In blinded evaluations, large language models (LLMs) generate responses that are often judged more empathic than human-written ones. Yet when a…

Computation and Language · Computer Science 2026-03-17 Aakriti Kumar , Nalin Poungpeth , Diyi Yang , Bruce Lambert , Matthew Groh

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Knowledge-grounded dialogue systems aim to generate coherent and engaging responses based on the dialogue contexts and selected external knowledge. Previous knowledge selection methods tend to rely too heavily on the dialogue contexts or…

Computation and Language · Computer Science 2024-03-05 Lin Xu , Qixian Zhou , Jinlan Fu , See-Kiong Ng

Multimodal empathetic response generation (MERG) aims to generate emotionally engaging and empathetic responses based on users' multimodal contexts. Existing approaches usually rely on an implicit one-pass generation paradigm from…

Computer Vision and Pattern Recognition · Computer Science 2026-04-22 Liping Wang , Cheng Ye , Weidong Chen , Peipei Song , Bo Hu , Zhendong Mao

Memorizing and utilizing speakers' personas is a common practice for response generation in long-term conversations. Yet, human-authored datasets often provide uninformative persona sentences that hinder response quality. This paper…

Computation and Language · Computer Science 2024-02-13 Hana Kim , Kai Tzu-iunn Ong , Seoyeon Kim , Dongha Lee , Jinyoung Yeo

Event commonsense reasoning requires the ability to reason about the relationship between events, as well as infer implicit context underlying that relationship. However, data scarcity makes it challenging for language models to learn to…

Computation and Language · Computer Science 2024-06-25 Tianqing Fang , Zeming Chen , Yangqiu Song , Antoine Bosselut

The majority of current systems for end-to-end dialog generation focus on response quality without an explicit control over the affective content of the responses. In this paper, we present an affect-driven dialog system, which generates…

Computation and Language · Computer Science 2019-04-08 Pierre Colombo , Wojciech Witon , Ashutosh Modi , James Kennedy , Mubbasir Kapadia

Acquiring commonsense knowledge and reasoning is recognized as an important frontier in achieving general Artificial Intelligence (AI). Recent research in the Natural Language Processing (NLP) community has demonstrated significant progress…

Artificial Intelligence · Computer Science 2021-01-20 Ke Shen , Mayank Kejriwal

Contextualized or discourse aware commonsense inference is the task of generating coherent commonsense assertions (i.e., facts) from a given story, and a particular sentence from that story. Some problems with the task are: lack of…

Computation and Language · Computer Science 2023-02-13 Pedro Colon-Hernandez , Henry Lieberman , Yida Xin , Claire Yin , Cynthia Breazeal , Peter Chin

Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge…

Computation and Language · Computer Science 2021-11-10 Leonard Adolphs , Kurt Shuster , Jack Urbanek , Arthur Szlam , Jason Weston
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