English
Related papers

Related papers: Towards Explainable Conversational Recommender Sys…

200 papers

Recommender systems help users navigate information overload by providing personalized recommendations aligned with their preferences. Collaborative Filtering (CF) is a widely adopted approach, but while advanced techniques like graph…

Information Retrieval · Computer Science 2024-09-24 Qiyao Ma , Xubin Ren , Chao Huang

The advancement of large language models (LLMs) now allows users to actively interact with conversational recommendation systems (CRS) and build their own personalized recommendation services tailored to their unique needs and goals. This…

Human-Computer Interaction · Computer Science 2025-02-25 Sojeong Yun , Youn-kyung Lim

This paper aims to efficiently enable large language models (LLMs) to use external knowledge and goal guidance in conversational recommender system (CRS) tasks. Advanced LLMs (e.g., ChatGPT) are limited in domain-specific CRS tasks for 1)…

Computation and Language · Computer Science 2024-05-06 Chuang Li , Yang Deng , Hengchang Hu , Min-Yen Kan , Haizhou Li

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston

Explainable recommendation is a technique that combines prediction and generation tasks to produce more persuasive results. Among these tasks, textual generation demands large amounts of data to achieve satisfactory accuracy. However,…

Social and Information Networks · Computer Science 2024-05-28 Hao Cheng , Shuo Wang , Wensheng Lu , Wei Zhang , Mingyang Zhou , Kezhong Lu , Hao Liao

Conversational recommender systems (CRSs) aim to proactively capture user preferences through natural language dialogue and recommend high-quality items. To achieve this, CRS gathers user preferences via a dialog module and builds user…

Artificial Intelligence · Computer Science 2025-11-12 Zhenye Yang , Jinpeng Chen , Huan Li , Xiongnan Jin , Xuanyang Li , Junwei Zhang , Hongbo Gao , Kaimin Wei , Senzhang Wang

Explainability of recommender systems has become essential to ensure users' trust and satisfaction. Various types of explainable recommender systems have been proposed including explainable graph-based recommender systems. This review paper…

Information Retrieval · Computer Science 2025-10-22 Thanet Markchom , Huizhi Liang , James Ferryman

Conversational recommender systems (CRSs) aim to understand the information needs and preferences expressed in a dialogue to recommend suitable items to the user. Most of the existing conversational recommendation datasets are synthesized…

Information Retrieval · Computer Science 2023-05-09 Yuanxing Liu , Weinan Zhang , Baohua Dong , Yan Fan , Hang Wang , Fan Feng , Yifan Chen , Ziyu Zhuang , Hengbin Cui , Yongbin Li , Wanxiang Che

Recommender systems are pivotal in enhancing user experiences across various web applications by analyzing the complicated relationships between users and items. Knowledge graphs(KGs) have been widely used to enhance the performance of…

Information Retrieval · Computer Science 2024-07-02 Guangsi Shi , Xiaofeng Deng , Linhao Luo , Lijuan Xia , Lei Bao , Bei Ye , Fei Du , Shirui Pan , Yuxiao Li

Generating user-friendly explanations regarding why an item is recommended has become increasingly common, largely due to advances in language generation technology, which can enhance user trust and facilitate more informed decision-making…

Information Retrieval · Computer Science 2024-01-04 Yucong Luo , Mingyue Cheng , Hao Zhang , Junyu Lu , Qi Liu , Enhong Chen

Recommender Systems (RS) have significantly advanced online content filtering and personalized decision-making. However, emerging vulnerabilities in RS have catalyzed a paradigm shift towards Trustworthy RS (TRS). Despite substantial…

Information Retrieval · Computer Science 2025-02-19 Jin Li , Shoujin Wang , Qi Zhang , Longbing Cao , Fang Chen , Xiuzhen Zhang , Dietmar Jannach , Charu C. Aggarwal

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

Training conversational recommender systems (CRS) requires extensive dialogue data, which is challenging to collect at scale. To address this, researchers have used simulated user-recommender conversations. Traditional simulation approaches…

Artificial Intelligence · Computer Science 2026-03-20 Jerome Ramos , Feng Xia , Xi Wang , Shubham Chatterjee , Xiao Fu , Hossein A. Rahmani , Aldo Lipani

Conversational recommender systems (CRSs) aim to capture user preferences and provide personalized recommendations through multi-round natural language dialogues. However, most existing CRS models mainly focus on dialogue comprehension and…

Information Retrieval · Computer Science 2024-07-09 Yunjia Xi , Weiwen Liu , Jianghao Lin , Bo Chen , Ruiming Tang , Weinan Zhang , Yong Yu

State-of-the-art recommender system (RS) mostly rely on complex deep neural network (DNN) model structure, which makes it difficult to provide explanations along with RS decisions. Previous researchers have proved that providing…

Information Retrieval · Computer Science 2022-06-14 Zhichao Xu , Yi Han , Tao Yang , Anh Tran , Qingyao Ai

Large language models (LLMs) are increasingly prevalent in recommender systems, where LLMs can be used to generate personalized recommendations. Here, we examine how different LLM-generated explanations for movie recommendations affect…

Human-Computer Interaction · Computer Science 2025-08-20 Yuanjun Feng , Stefan Feuerriegel , Yash Raj Shrestha

Recently, research on explainable recommender systems has drawn much attention from both academia and industry, resulting in a variety of explainable models. As a consequence, their evaluation approaches vary from model to model, which…

Information Retrieval · Computer Science 2021-05-11 Lei Li , Yongfeng Zhang , Li Chen

With the prevalence of deep learning based embedding approaches, recommender systems have become a proven and indispensable tool in various information filtering applications. However, many of them remain difficult to diagnose what aspects…

Information Retrieval · Computer Science 2021-10-29 Yao Zhou , Haonan Wang , Jingrui He , Haixun Wang

A key distinguishing feature of conversational recommender systems over traditional recommender systems is their ability to elicit user preferences using natural language. Currently, the predominant approach to preference elicitation is to…

Information Retrieval · Computer Science 2025-04-09 Ivica Kostric , Krisztian Balog , Filip Radlinski

Explanations are well-known to improve recommender systems' transparency. These explanations may be local, explaining an individual recommendation, or global, explaining the recommender model in general. Despite their widespread use, there…

Information Retrieval · Computer Science 2021-09-29 Marissa Radensky , Doug Downey , Kyle Lo , Zoran Popović , Daniel S. Weld