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Related papers: Towards Explainable Conversational Recommender Sys…

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The recent advances in artificial intelligence namely in machine learning and deep learning, have boosted the performance of intelligent systems in several ways. This gave rise to human expectations, but also created the need for a deeper…

Existing Conversational Recommender Systems (CRS) predominantly utilize user simulators for training and evaluating recommendation policies. These simulators often oversimplify the complexity of user interactions by focusing solely on…

Information Retrieval · Computer Science 2024-09-10 Gangyi Zhang , Chongming Gao , Hang Pan , Runzhe Teng , Ruizhe Li

The traditional recommendation systems mainly use offline user data to train offline models, and then recommend items for online users, thus suffering from the unreliable estimation of user preferences based on sparse and noisy historical…

Information Retrieval · Computer Science 2021-10-14 Mengyuan Zhao , Xiaowen Huang , Lixi Zhu , Jitao Sang , Jian Yu

Explainable Recommendation has been gaining attention over the last few years in industry and academia. Explanations provided along with recommendations in a recommender system framework have many uses: particularly reasoning why a…

Information Retrieval · Computer Science 2024-05-06 Sairamvinay Vijayaraghavan , Prasant Mohapatra

Significant attention has been paid to enhancing recommender systems (RS) with explanation facilities to help users make informed decisions and increase trust in and satisfaction with the RS. Justification and transparency represent two…

Information Retrieval · Computer Science 2023-05-29 Mouadh Guesmi , Mohamed Amine Chatti , Shoeb Joarder , Qurat Ul Ain , Clara Siepmann , Hoda Ghanbarzadeh , Rawaa Alatrash

E-commerce pre-sales dialogue aims to understand and elicit user needs and preferences for the items they are seeking so as to provide appropriate recommendations. Conversational recommender systems (CRSs) learn user representation and…

Computation and Language · Computer Science 2024-10-21 Yuanxing Liu , Wei-Nan Zhang , Yifan Chen , Yuchi Zhang , Haopeng Bai , Fan Feng , Hengbin Cui , Yongbin Li , Wanxiang Che

Conversational recommender systems (CRSs) aim to provide recommendation services via natural language conversations. Although a number of approaches have been proposed for developing capable CRSs, they typically rely on sufficient training…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Kun Zhou , Xinyu Tang , Wayne Xin Zhao , Fan Pan , Zhao Cao , Ji-Rong Wen

Existing explainable recommender systems have mainly modeled relationships between recommended and already experienced products, and shaped explanation types accordingly (e.g., movie "x" starred by actress "y" recommended to a user because…

Information Retrieval · Computer Science 2022-04-26 Giacomo Balloccu , Ludovico Boratto , Gianni Fenu , Mirko Marras

Conversational recommender systems (CRS) have shown great success in accurately capturing a user's current and detailed preference through the multi-round interaction cycle while effectively guiding users to a more personalized…

Information Retrieval · Computer Science 2022-08-23 Allen Lin , Jianling Wang , Ziwei Zhu , James Caverlee

In Conversational Recommendation Systems (CRS), a user can provide feedback on recommended items at each interaction turn, leading the CRS towards more desirable recommendations. Currently, different types of CRS offer various possibilities…

Information Retrieval · Computer Science 2024-01-12 Maria Vlachou , Craig Macdonald

We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…

Computation and Language · Computer Science 2021-04-15 Victor S. Bursztyn , Jennifer Healey , Eunyee Koh , Nedim Lipka , Larry Birnbaum

Conversational Recommender System (CRS) interacts with users through natural language to understand their preferences and provide personalized recommendations in real-time. CRS has demonstrated significant potential, prompting researchers…

Artificial Intelligence · Computer Science 2024-03-26 Lixi Zhu , Xiaowen Huang , Jitao Sang

The most common way to listen to recorded music nowadays is via streaming platforms which provide access to tens of millions of tracks. To assist users in effectively browsing these large catalogs, the integration of Music Recommender…

Machine Learning · Computer Science 2022-10-04 Darius Afchar , Alessandro B. Melchiorre , Markus Schedl , Romain Hennequin , Elena V. Epure , Manuel Moussallam

Achieving human-level performance on some of Machine Reading Comprehension (MRC) datasets is no longer challenging with the help of powerful Pre-trained Language Models (PLMs). However, it is necessary to provide both answer prediction and…

Computation and Language · Computer Science 2022-04-29 Yiming Cui , Ting Liu , Wanxiang Che , Zhigang Chen , Shijin Wang

Modern recommendation systems typically follow two complementary paradigms: collaborative filtering, which models long-term user preferences from historical interactions, and conversational recommendation systems (CRS), which interact with…

Information Retrieval · Computer Science 2025-06-24 Vinaik Chhetri , Yousaf Reza , Moghis Fereidouni , Srijata Maji , Umar Farooq , AB Siddique

The recent success of large language models (LLMs) has shown great potential to develop more powerful conversational recommender systems (CRSs), which rely on natural language conversations to satisfy user needs. In this paper, we embark on…

Computation and Language · Computer Science 2024-06-21 Xiaolei Wang , Xinyu Tang , Wayne Xin Zhao , Jingyuan Wang , Ji-Rong Wen

Conversational recommender systems (CRS) utilize natural language interactions and dialogue history to infer user preferences and provide accurate recommendations. Due to the limited conversation context and background knowledge, existing…

Computation and Language · Computer Science 2024-05-02 Zhangchi Qiu , Ye Tao , Shirui Pan , Alan Wee-Chung Liew

Automated platforms which support users in finding a mutually beneficial match, such as online dating and job recruitment sites, are becoming increasingly popular. These platforms often include recommender systems that assist users in…

Artificial Intelligence · Computer Science 2018-07-04 Akiva Kleinerman , Ariel Rosenfeld , Sarit Kraus

Conversational Recommender Systems (CRSs) aim to provide personalized recommendations by interacting with users through conversations. Most existing studies of CRS focus on extracting user preferences from conversational contexts. However,…

Information Retrieval · Computer Science 2025-04-28 Yibiao Wei , Jie Zou , Weikang Guo , Guoqing Wang , Xing Xu , Yang Yang

The increased use of information retrieval in recruitment, primarily through job recommender systems (JRSs), can have a large impact on job seekers, recruiters, and companies. As a result, such systems have been determined to be high-risk…

Human-Computer Interaction · Computer Science 2024-09-25 Roan Schellingerhout , Francesco Barile , Nava Tintarev
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