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Trusted AI literature to date has focused on the trust needs of users who knowingly interact with discrete AIs. Conspicuously absent from the literature is a rigorous treatment of public trust in AI. We argue that public distrust of AI…

Computers and Society · Computer Science 2021-02-09 Bran Knowles , John T. Richards

Artificial intelligence (AI) is increasingly intervening in our lives, raising widespread concern about its unintended and undeclared side effects. These developments have brought attention to the problem of AI auditing: the systematic…

Computers and Society · Computer Science 2024-10-08 Sarah H. Cen , Rohan Alur

Today, AI is being increasingly used to help human experts make decisions in high-stakes scenarios. In these scenarios, full automation is often undesirable, not only due to the significance of the outcome, but also because human experts…

Artificial Intelligence · Computer Science 2020-01-08 Yunfeng Zhang , Q. Vera Liao , Rachel K. E. Bellamy

Complementary collaboration between humans and AI is essential for human-AI decision making. One feasible approach to achieving it involves accounting for the calibrated confidence levels of both AI and users. However, this process would…

Human-Computer Interaction · Computer Science 2025-12-08 Jingshu Li , Yitian Yang , Q. Vera Liao , Junti Zhang , Yi-Chieh Lee

Despite large progress in Explainable and Safe AI, practitioners suffer from a lack of regulation and standards for AI safety. In this work we merge recent regulation efforts by the European Union and first proposals for AI guidelines with…

AI governance frameworks increasingly rely on audits, yet the results of their underlying evaluations require interpretation and context to be meaningfully informative. Even technically rigorous evaluations can offer little useful insight…

Computers and Society · Computer Science 2025-08-18 Leon Staufer , Mick Yang , Anka Reuel , Stephen Casper

This paper addresses the critical challenge of building consumer trust in AI-powered customer engagement by emphasising the necessity for transparency and accountability. Despite the potential of AI to revolutionise business operations and…

Computers and Society · Computer Science 2024-10-04 Tara DeZao

Rising concern for the societal implications of artificial intelligence systems has inspired a wave of academic and journalistic literature in which deployed systems are audited for harm by investigators from outside the organizations…

The design of embedded safety-critical systems such as those used in next-generation automotive and autonomous platforms, is increasingly challenged by escalating system complexity, hardware-software heterogeneity, and the integration of…

Artificial Intelligence · Computer Science 2026-05-04 Behnaz Ranjbar , Kirankumar Raveendiran , Sudeep Pasricha , Samarjit Chakraborty , Cecilia Carbonelli , Akash Kumar

The trustworthiness of AI applications has been the subject of recent research and is also addressed in the EU's recently adopted AI Regulation. The currently emerging foundation models in the field of text, speech and image processing…

In AI-assisted decision-making, it is crucial but challenging for humans to achieve appropriate reliance on AI. This paper approaches this problem from a human-centered perspective, "human self-confidence calibration". We begin by proposing…

Human-Computer Interaction · Computer Science 2024-03-15 Shuai Ma , Xinru Wang , Ying Lei , Chuhan Shi , Ming Yin , Xiaojuan Ma

The rapid adoption of generative artificial intelligence (AI) in educational assessment has created new opportunities for scalable item creation, personalized feedback, and efficient formative evaluation. However, despite advances in…

Computers and Society · Computer Science 2026-04-14 Antoun Yaacoub , Zainab Assaghir , Anuradha Kar

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

Human-Computer Interaction · Computer Science 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer

Artificial Intelligence (AI) methods are powerful tools for various domains, including critical fields such as avionics, where certification is required to achieve and maintain an acceptable level of safety. General solutions for…

As Artificial Intelligence (AI) systems proliferate, the need for systematic, transparent, and actionable processes for evaluating them is growing. While many resources exist to support AI evaluation, they have several limitations. Few…

Computers and Society · Computer Science 2026-02-02 Rachel M. Kim , Blaine Kuehnert , Alice Lai , Kenneth Holstein , Hoda Heidari , Rayid Ghani

In the ever-expanding landscape of Artificial Intelligence (AI), where innovation thrives and new products and services are continuously being delivered, ensuring that AI systems are designed and developed responsibly throughout their…

Software Engineering · Computer Science 2024-05-10 Maria Teresa Baldassarre , Domenico Gigante , Marcos Kalinowski , Azzurra Ragone

Challenges to reproducibility and replicability have gained widespread attention, driven by large replication projects with lukewarm success rates. A nascent work has emerged developing algorithms to estimate the replicability of published…

Digital Libraries · Computer Science 2024-05-06 Chuhao Wu , Tatiana Chakravorti , John Carroll , Sarah Rajtmajer

State-of-the-art AI models largely lack an understanding of the cause-effect relationship that governs human understanding of the real world. Consequently, these models do not generalize to unseen data, often produce unfair results, and are…

Evaluating the safety of AI Systems is a pressing concern for organizations deploying them. In addition to the societal damage done by the lack of fairness of those systems, deployers are concerned about the legal repercussions and the…

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