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Generative AI tools, particularly those utilizing large language models (LLMs), are increasingly used in everyday contexts. While these tools enhance productivity and accessibility, little is known about how Deaf and Hard of Hearing (DHH)…
In recent months, the social impact of Artificial Intelligence (AI) has gained considerable public interest, driven by the emergence of Generative AI models, ChatGPT in particular. The rapid development of these models has sparked heated…
As AI chatbots increasingly incorporate empathy, understanding user-centered perceptions of chatbot empathy and its impact on conversation quality remains essential yet under-explored. This study examines how chatbot identity and perceived…
Artificial Intelligence (AI) technology epitomizes the complex challenges posed by human-made artifacts, particularly those widely integrated into society and exerting significant influence, highlighting potential benefits and their…
Generative artificial intelligence (AI) is a widely popular technology that will have a profound impact on society and individuals. Less than a decade ago, it was thought that creative work would be among the last to be automated - yet…
Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the…
As Large Language Models (LLMs), including ChatGPT and analogous systems, continue to advance, their robust natural language processing capabilities and diverse applications have garnered considerable attention. Nonetheless, despite the…
Generative Artificial Intelligence (GAI) systems that can automatically generate content in the form of source code or other contents (e.g., images) has seen increasing popularity due to the emergence of tools such as ChatGPT which rely on…
Recent developments in natural language generation (NLG) using neural language models have brought us closer than ever to the goal of building AI-powered creative writing tools. However, most prior work on human-AI collaboration in the…
ChatGPT is a conversational artificial intelligence that is a member of the generative pre-trained transformer of the large language model family. This text generative model was fine-tuned by both supervised learning and reinforcement…
This study investigated how perceived workload, satisfaction, performance expectancy, and risk-benefit perception influenced users' trust in Chat Generative Pre-Trained Transformer (ChatGPT). We aimed to understand the nuances of user…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…
Artificial intelligence (AI) based learning assistants and chatbots are increasingly integrated into higher education. While these tools are often evaluated in terms of technical performance, their successful and ethical use also depends on…
This paper examines the impact of Generative Artificial Intelligence (GenAI) tools like ChatGPT on the creation and consumption of terminological definitions. From the terminologist's point of view, the strategic use of GenAI tools can…
GenAI systems are increasingly used for drafting, summarisation, and decision support, offering substantial gains in productivity and reduced cognitive load. However, the same natural language fluency that makes these systems useful can…
Generative AI offers significant opportunities for language learning. Tools like ChatGPT can provide informal second language practice through chats in written or voice forms, with the learner specifying through prompts conversational…
Increased sophistication of large language models (LLMs) and the consequent quality of generated multilingual text raises concerns about potential disinformation misuse. While humans struggle to distinguish LLM-generated content from…
ChatGPT has the ability to generate grammatically flawless and seemingly-human replies to different types of questions from various domains. The number of its users and of its applications is growing at an unprecedented rate. Unfortunately,…
The emergence of generative artificial intelligence (GAI) and large language models (LLMs) such ChatGPT has enabled the realization of long-harbored desires in software and robotic development. The technology however, has brought with it…
Generative Artificial Intelligence (AI) tools are increasingly deployed across social media platforms, yet their implications for user behavior and experience remain understudied, particularly regarding two critical dimensions: (1) how AI…