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In the rapidly evolving domain of artificial intelligence, chatbots have emerged as a potent tool for various applications ranging from e-commerce to healthcare. This research delves into the intricacies of chatbot technology, from its…

Human-Computer Interaction · Computer Science 2023-11-17 Feriel Khennouche , Youssef Elmir , Nabil Djebari , Yassine Himeur , Abbes Amira

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

Language generation models' democratization benefits many domains, from answering health-related questions to enhancing education by providing AI-driven tutoring services. However, language generation models' democratization also makes it…

Computation and Language · Computer Science 2021-06-03 Paras Bhatt , Anthony Rios

As large language models (LLMs) advance and become widespread, students increasingly turn to systems like ChatGPT for assistance with writing tasks. Educators are concerned with students' usage of ChatGPT beyond cheating; using ChatGPT may…

Human-Computer Interaction · Computer Science 2026-04-23 Andrew Jelson , Daniel Manesh , Alice Jang , Daniel Dunlap , Young-Ho Kim , Sang Won Lee

Conversation agents, commonly referred to as chatbots, are increasingly deployed in many domains to allow people to have a natural interaction while trying to solve a specific problem. Given their widespread use, it is important to provide…

Social and Information Networks · Computer Science 2020-10-13 Biplav Srivastava , Francesca Rossi , Sheema Usmani , and Mariana Bernagozzi

This paper delves into the realm of ChatGPT, an AI-powered chatbot that utilizes topic modeling and reinforcement learning to generate natural responses. Although ChatGPT holds immense promise across various industries, such as customer…

Cryptography and Security · Computer Science 2023-07-27 Xiaodong Wu , Ran Duan , Jianbing Ni

As AI chatbots become integrated in education, students are turning to these systems for guidance, feedback, and information. However, the anthropomorphic characteristics of these chatbots create ambiguity over whether students develop…

Computers and Society · Computer Science 2025-12-24 Griffin Pitts , Sanaz Motamedi

There are obvious benefits to integrating generative AI (artificial intelligence) into language learning and teaching. Those include using AI as a language tutor, creating learning materials, or assessing learner output. However, due to how…

Computation and Language · Computer Science 2024-10-21 Robert Godwin-Jones`

Generative AI systems are transforming content creation, but their usability remains a key challenge. This paper examines usability factors such as user experience, transparency, control, and cognitive load. Common challenges include…

Human-Computer Interaction · Computer Science 2025-02-26 Anna Ravera , Cristina Gena

This article explores the ethical problems arising from the use of ChatGPT as a kind of generative AI and suggests responses based on the Human-Centered Artificial Intelligence (HCAI) framework. The HCAI framework is appropriate because it…

Computers and Society · Computer Science 2023-04-25 Alejo Jose G. Sison , Marco Tulio Daza , Roberto Gozalo-Brizuela , Eduardo C. Garrido-Merchán

While extensive research has focused on ChatGPT in recent years, very few studies have systematically quantified and compared linguistic features between human-written and artificial intelligence (AI)-generated language. This exploratory…

Computation and Language · Computer Science 2026-02-18 Georgios P. Georgiou

Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI) software that enables people to naturally interact with them to get tasks done. Although chatbots have been studied since the dawn of AI, they have…

Human-Computer Interaction · Computer Science 2023-09-15 Biplav Srivastava , Kausik Lakkaraju , Tarmo Koppel , Vignesh Narayanan , Ashish Kundu , Sachindra Joshi

We investigate whether large language models can perform the creative hypothesis generation that human researchers regularly do. While the error rate is high, generative AI seems to be able to effectively structure vast amounts of…

Computation and Language · Computer Science 2023-04-25 Yang Jeong Park , Daniel Kaplan , Zhichu Ren , Chia-Wei Hsu , Changhao Li , Haowei Xu , Sipei Li , Ju Li

ChatGPT is an AI language model developed by OpenAI that can understand and generate human-like text. It can be used for a variety of use cases such as language generation, question answering, text summarization, chatbot development,…

Human-Computer Interaction · Computer Science 2023-10-09 Ishika Joshi , Ritvik Budhiraja , Harshal Dev , Jahnvi Kadia , M. Osama Ataullah , Sayan Mitra , Dhruv Kumar , Harshal D. Akolekar

The rapid proliferation of ChatGPT has incited debates regarding its impact on human writing. Amid concerns about declining writing standards, this study investigates the role of ChatGPT in facilitating academic writing, especially among…

Computation and Language · Computer Science 2023-10-24 Sharin Jacob , Tamara Tate , Mark Warschauer

Human-like AI agents such as robots and chatbots are becoming increasingly popular, but they present a variety of ethical concerns. The first concern is in how we define humanness, and how our definition impacts communities historically…

Computers and Society · Computer Science 2025-06-17 Naba Rizvi , Taggert Smith , Tanvi Vidyala , Mya Bolds , Harper Strickland , Andrew Begel , Rua Williams , Imani Munyaka

Automatic conversation systems based on natural language responses are becoming ubiquitous, in part, due to major advances in computational linguistics and machine learning. The easy access to robust and affordable platforms are causing…

Computers and Society · Computer Science 2025-09-04 Pablo Rivas , Chelsi Chelsi , Nishit Nishit , Laharika Ravula

The rapid adoption of generative language models has brought about substantial advancements in digital communication, while simultaneously raising concerns regarding the potential misuse of AI-generated content. Although numerous detection…

Computation and Language · Computer Science 2023-07-13 Weixin Liang , Mert Yuksekgonul , Yining Mao , Eric Wu , James Zou

In recent years the use of Artificial Intelligence (AI) has become increasingly prevalent in a growing number of fields. As AI systems are being adopted in more high-stakes areas such as medicine and finance, ensuring that they are…

Human-Computer Interaction · Computer Science 2023-11-03 Tobias M. Peters , Roel W. Visser

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani