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AI-driven chatbots such as ChatGPT have caused a tremendous hype lately. For BPM applications, several applications for AI-driven chatbots have been identified to be promising to generate business value, including explanation of process…

Computation and Language · Computer Science 2024-01-19 Nataliia Klievtsova , Janik-Vasily Benzin , Timotheus Kampik , Juergen Mangler , Stefanie Rinderle-Ma

Large language models (LLMs) hold great promise for educational applications, particularly in intelligent tutoring systems. However, effective tutoring requires alignment with pedagogical strategies - something current LLMs lack without…

Computation and Language · Computer Science 2025-06-10 Kseniia Petukhova , Ekaterina Kochmar

Various human activities can be abstracted into a sequence of actions in natural text, i.e. cooking, repairing, manufacturing, etc. Such action sequences heavily depend on the executing order, while disorder in action sequences leads to…

Computation and Language · Computer Science 2023-06-08 Weizhi Wang , Hong Wang , Xifeng Yan

Prior research shows that how students engage with Large Language Models (LLMs) influences their problem-solving and understanding, reinforcing the need to support productive LLM-uses that promote learning. This study evaluates the impact…

Computers and Society · Computer Science 2025-08-25 Jerome Brender , Laila El-Hamamsy , Kim Uittenhove , Francesco Mondada , Engin Bumbacher

With their remarkably improved text generation and prompting capabilities, large language models can adapt existing written information into forms that are easier to use and understand. In our work, we focus on recipes as an example of…

Computation and Language · Computer Science 2023-06-27 Alyssa Hwang , Bryan Li , Zhaoyi Hou , Dan Roth

We present the surprising finding that a language model's reasoning capabilities can be improved by training on synthetic datasets of chain-of-thought (CoT) traces from more capable models, even when all of those traces lead to an incorrect…

Artificial Intelligence · Computer Science 2026-01-26 Abhranil Chandra , Ayush Agrawal , Arian Hosseini , Sebastian Fischmeister , Rishabh Agarwal , Navin Goyal , Aaron Courville

As AI tools such as ChatGPT enter programming classrooms, students encounter differing rules across courses and instructors, which shape how they use AI and leave them with unequal capabilities for leveraging it. We investigate how students…

Human-Computer Interaction · Computer Science 2026-04-14 Tianyu Shao , Miguel Feijóo-García , Yi Zhang , Hugo Castellanos , Tawfiq Salem , Alejandra Magana , Tianyi Li

Existing knowledge-grounded dialogue systems typically use finetuned versions of a pretrained language model (LM) and large-scale knowledge bases. These models typically fail to generalize on topics outside of the knowledge base, and…

Computation and Language · Computer Science 2022-03-17 Zihan Liu , Mostofa Patwary , Ryan Prenger , Shrimai Prabhumoye , Wei Ping , Mohammad Shoeybi , Bryan Catanzaro

The growing integration of AI tools in software development, particularly Large Language Models (LLMs) such as ChatGPT, has revolutionized how developers approach coding tasks. However, achieving high-quality code often requires iterative…

Software Engineering · Computer Science 2025-06-03 Sophia DiCuffa , Amanda Zambrana , Priyanshi Yadav , Sashidhar Madiraju , Khushi Suman , Eman Abdullah AlOmar

Large Language Models (LLMs) distinguish themselves by quickly delivering information and providing personalized responses through natural language prompts. However, they also infer user demographics, which can raise ethical concerns about…

Computers and Society · Computer Science 2025-11-10 Pelin Karadal , Dilara Kekulluoglu

System-prompting is a standard tool for customizing language-model chatbots, enabling them to follow a specific instruction. An implicit assumption in the use of system prompts is that they will be stable, so the chatbot will continue to…

Computation and Language · Computer Science 2024-07-29 Kenneth Li , Tianle Liu , Naomi Bashkansky , David Bau , Fernanda Viégas , Hanspeter Pfister , Martin Wattenberg

Understanding the abilities of LLMs to reason about natural language plans, such as instructional text and recipes, is critical to reliably using them in decision-making systems. A fundamental aspect of plans is the temporal order in which…

Computation and Language · Computer Science 2025-01-09 Yash Kumar Lal , Vanya Cohen , Nathanael Chambers , Niranjan Balasubramanian , Raymond Mooney

Providing consistent, individualized feedback to teachers on their instruction can improve student learning outcomes. Such feedback can especially benefit novice instructors who teach on online platforms and have limited access to…

Computers and Society · Computer Science 2023-11-21 Ashlee Kupor , Candice Morgan , Dorottya Demszky

Editing images via instruction provides a natural way to generate interactive content, but it is a big challenge due to the higher requirement of scene understanding and generation. Prior work utilizes a chain of large language models,…

Computer Vision and Pattern Recognition · Computer Science 2026-02-27 Liya Ji , Chenyang Qi , Qifeng Chen

The ubiquitous nature of chatbots and their interaction with users generate an enormous amount of data. Can we improve chatbots using this data? A self-feeding chatbot improves itself by asking natural language feedback when a user is…

Computation and Language · Computer Science 2020-10-16 Makesh Narsimhan Sreedhar , Kun Ni , Siva Reddy

Building a machine learning driven spoken dialog system for goal-oriented interactions involves careful design of intents and data collection along with development of intent recognition models and dialog policy learning algorithms. The…

Computation and Language · Computer Science 2019-12-24 Saurav Sahay , Shachi H Kumar , Eda Okur , Haroon Syed , Lama Nachman

AI tools, particularly large language modules, have recently proven their effectiveness within learning management systems and online education programmes. As feedback continues to play a crucial role in learning and assessment in schools,…

Human-Computer Interaction · Computer Science 2024-10-17 Ievgeniia Kuzminykh , Tareita Nawaz , Shihao Shenzhang , Bogdan Ghita , Jeffery Raphael , Hannan Xiao

Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…

Human-Computer Interaction · Computer Science 2026-04-22 Haoning Xue , Yoo Jung Oh , Xinyi Zhou , Xinyu Zhang , Berit Oxley

Dialogue-based language models mark a huge milestone in the field of artificial intelligence, by their impressive ability to interact with users, as well as a series of challenging tasks prompted by customized instructions. However, the…

Artificial Intelligence · Computer Science 2023-04-26 Rui Hao , Linmei Hu , Weijian Qi , Qingliu Wu , Yirui Zhang , Liqiang Nie

Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…

Computation and Language · Computer Science 2021-04-26 Hsuan Su , Jiun-Hao Jhan , Fan-yun Sun , Saurav Sahay , Hung-yi Lee