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Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as…

Software Engineering · Computer Science 2022-04-08 Larissa Chazette , Jil Klünder , Merve Balci , Kurt Schneider

A transparent decision-making process is essential for developing reliable and trustworthy recommender systems. For sequential recommendation, it means that the model can identify key items that account for its recommendation results.…

Information Retrieval · Computer Science 2025-03-05 Kun Ma , Cong Xu , Zeyuan Chen , Wei Zhang

Machine learning systems have become popular in fields such as marketing, financing, or data mining. While they are highly accurate, complex machine learning systems pose challenges for engineers and users. Their inherent complexity makes…

Computers and Society · Computer Science 2019-07-31 Andrea Papenmeier , Gwenn Englebienne , Christin Seifert

A rich line of research attempts to make deep neural networks more transparent by generating human-interpretable 'explanations' of their decision process, especially for interactive tasks like Visual Question Answering (VQA). In this work,…

Artificial Intelligence · Computer Science 2018-10-31 Arjun Chandrasekaran , Viraj Prabhu , Deshraj Yadav , Prithvijit Chattopadhyay , Devi Parikh

As AI systems are increasingly deployed to support decision-making in critical domains, explainability has become a means to enhance the understandability of these outputs and enable users to make more informed and conscious choices.…

Artificial Intelligence · Computer Science 2025-08-15 Maria J. P. Peixoto , Akriti Pandey , Ahsan Zaman , Peter R. Lewis

Interpretability provides a means for humans to verify aspects of machine learning (ML) models and empower human+ML teaming in situations where the task cannot be fully automated. Different contexts require explanations with different…

Machine Learning · Computer Science 2024-07-15 Zixi Chen , Varshini Subhash , Marton Havasi , Weiwei Pan , Finale Doshi-Velez

Recommender systems (RSs) aim to help users to effectively retrieve items of their interests from a large catalogue. For a quite long period of time, researchers and practitioners have been focusing on developing accurate RSs. Recent years…

Information Retrieval · Computer Science 2023-11-20 Shoujin Wang , Xiuzhen Zhang , Yan Wang , Huan Liu , Francesco Ricci

Information retrieval models have witnessed a paradigm shift from unsupervised statistical approaches to feature-based supervised approaches to completely data-driven ones that make use of the pre-training of large language models. While…

Information Retrieval · Computer Science 2024-03-05 Saran Pandian , Debasis Ganguly , Sean MacAvaney

Text-based explainable recommendation aims to generate natural-language explanations that justify item recommendations, to improve user trust and system transparency. Although recent advances leverage LLMs to produce fluent outputs, a…

Information Retrieval · Computer Science 2026-05-18 Ben Kabongo , Vincent Guigue

As we increasingly delegate important decisions to intelligent systems, it is essential that users understand how algorithmic decisions are made. Prior work has often taken a technocentric approach to transparency. In contrast, we explore…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker

Machine learning models in safety-critical settings like healthcare are often blackboxes: they contain a large number of parameters which are not transparent to users. Post-hoc explainability methods where a simple, human-interpretable…

Machine Learning · Computer Science 2022-06-03 Aparna Balagopalan , Haoran Zhang , Kimia Hamidieh , Thomas Hartvigsen , Frank Rudzicz , Marzyeh Ghassemi

There is a need for socially assistive robots (SARs) to provide transparency in their behavior by explaining their reasoning. Additionally, the reasoning and explanation should represent the user's preferences and goals. To work towards…

Robotics · Computer Science 2020-12-08 Jason R. Wilson , Leilani Gilpin , Irina Rabkina

Automated decision-making systems are becoming increasingly ubiquitous, which creates an immediate need for their interpretability and explainability. However, it remains unclear whether users know what insights an explanation offers and,…

Human-Computer Interaction · Computer Science 2024-09-27 Yueqing Xuan , Edward Small , Kacper Sokol , Danula Hettiachchi , Mark Sanderson

A central challenge in explainable AI, particularly in the visual domain, is producing explanations grounded in human-understandable concepts. To tackle this, we introduce OCEAN (Object-Centric Explananda via Agent Negotiation), a novel,…

Artificial Intelligence · Computer Science 2025-09-30 Benjamin Teoh , Ben Glocker , Francesca Toni , Avinash Kori

Intelligent coding systems are transforming software development by enabling users to specify code behavior in natural language. However, the opaque decision-making of AI-driven coders raises trust and usability concerns, particularly for…

Software Engineering · Computer Science 2025-08-11 Xiangzhe Xu , Shiwei Feng , Zian Su , Chengpeng Wang , Xiangyu Zhang

Natural interaction with recommendation and personalized search systems has received tremendous attention in recent years. We focus on the challenge of supporting people's understanding and control of these systems and explore a…

Information Retrieval · Computer Science 2022-05-20 Filip Radlinski , Krisztian Balog , Fernando Diaz , Lucas Dixon , Ben Wedin

Issues regarding explainable AI involve four components: users, laws & regulations, explanations and algorithms. Together these components provide a context in which explanation methods can be evaluated regarding their adequacy. The goal of…

Artificial Intelligence · Computer Science 2018-03-30 Gabrielle Ras , Marcel van Gerven , Pim Haselager

While machine learning models have achieved unprecedented success in real-world applications, they might make biased/unfair decisions for specific demographic groups and hence result in discriminative outcomes. Although research efforts…

Machine Learning · Computer Science 2022-12-08 Yuying Zhao , Yu Wang , Tyler Derr

Interpretable explanations for recommender systems and other machine learning models are crucial to gain user trust. Prior works that have focused on paths connecting users and items in a heterogeneous network have several limitations, such…

Machine Learning · Computer Science 2019-12-25 Azin Ghazimatin , Oana Balalau , Rishiraj Saha Roy , Gerhard Weikum

Transparency is a major requirement of modern AI based decision making systems deployed in real world. A popular approach for achieving transparency is by means of explanations. A wide variety of different explanations have been proposed…

Artificial Intelligence · Computer Science 2022-05-19 André Artelt , Stelios Vrachimis , Demetrios Eliades , Marios Polycarpou , Barbara Hammer