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Increasingly digital workplaces enable advanced people analytics (PA) that can improve work, but also implicate privacy risks for employees. These systems often depend on employees sharing their data voluntarily. Thus, to leverage the…
Employees work in increasingly digital environments that enable advanced analytics. Yet, they lack oversight over the systems that process their data. That means that potential analysis errors or hidden biases are hard to uncover. Recent…
Individuals increasingly face an overwhelming number of tasks and decisions. To cope with the new reality, there is growing research interest in developing intelligent agents that can effectively assist people across various aspects of…
Building management systems tout numerous benefits, such as energy efficiency and occupant comfort but rely on vast amounts of data from various sensors. Advancements in machine learning algorithms make it possible to extract personal…
In modern technology environments, raising users' privacy awareness is crucial. Existing efforts largely focused on privacy policy presentation and failed to systematically address a radical challenge of user motivation for initiating…
Since the introduction of the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), software developers increasingly have to make privacy-related decisions during system design and…
Fairness monitoring is critical for detecting algorithmic bias, as mandated by the EU AI Act. Since such monitoring requires sensitive user data (e.g., ethnicity), the AI Act permits its processing only with strict privacy measures, such as…
The extensive collection and processing of personal information in big data analytics has given rise to serious privacy concerns, related to wide scale electronic surveillance, profiling, and disclosure of private data. To reap the benefits…
The data science revolution has led to an increased interest in the practice of data analysis. While much has been written about statistical thinking, a complementary form of thinking that appears in the practice of data analysis is design…
Privacy and data protection have become more and more important in recent years since an increasing number of enterprises and startups are harvesting personal data as a part of their business model. One central requirement of the GDPR is…
Machine Learning (ML) techniques have begun to dominate data analytics applications and services. Recommendation systems are a key component of online service providers. The financial industry has adopted ML to harness large volumes of data…
The extensive adoption of business analytics (BA) has brought financial gains and increased efficiencies. However, these advances have simultaneously drawn attention to rising legal and ethical challenges when BA inform decisions with…
With there being many technical and ethical issues with artificial intelligence (AI) that involve marginalized communities, there is a growing interest for design methods used with marginalized people that may be transferable to the design…
Privacy and data protection constitute core values of individuals and of democratic societies. There have been decades of debate on how those values -and legal obligations- can be embedded into systems, preferably from the very beginning of…
Amid ongoing policy and managerial debates on keeping humans in the loop of AI decision-making, we investigate whether human involvement in AI-based service production benefits downstream consumers. Partnering with a large savings bank in…
In our data-centric world, most services rely on collecting and using personal data. The EU's General Data Protection Regulation (GDPR) aims to enhance individuals' control over their data, but its practical impact is not well understood.…
Recent regulations, such as the European General Data Protection Regulation (GDPR), put stringent constraints on the handling of personal data. Privacy, like security, is a non-functional property, yet most software design tools are focused…
Data storytelling plays an important role in data workers' daily jobs since it boosts team collaboration and public communication. However, to make an appealing data story, data workers spend tremendous efforts on various tasks, including…
Since SARS-CoV-2 started spreading in Europe in early 2020, there has been a strong call for technical solutions to combat or contain the pandemic, with contact tracing apps at the heart of the debates. The EU's General Daten Protection…
We are entering a new "data everywhere-anytime" era that pivots us from being tracked online to continuous tracking as we move through our everyday lives. We have smart devices in our homes, on our bodies, and around our communities that…