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This paper propose to combine pretrained language models with the modular dialogue paradigm for open-domain dialogue modeling. Our method, semantic-enhanced finetuning, instantiates conversation understanding, planning, and response…

Computation and Language · Computer Science 2022-05-25 Yinhe Zheng , Yida Wang , Pei Ke , Zhenyu Yang , Minlie Huang

In this paper, we investigate the problem of including relevant information as context in open-domain dialogue systems. Most models struggle to identify and incorporate important knowledge from dialogues and simply use the entire turns as…

Computation and Language · Computer Science 2022-10-14 Rui Ribeiro , Luísa Coheur

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

One of the major drawbacks of modularized task-completion dialogue systems is that each module is trained individually, which presents several challenges. For example, downstream modules are affected by earlier modules, and the performance…

Computation and Language · Computer Science 2018-02-13 Xiujun Li , Yun-Nung Chen , Lihong Li , Jianfeng Gao , Asli Celikyilmaz

Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

Computation and Language · Computer Science 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

Pre-trained language models (LLMs) such as GPT-3 can carry fluent, multi-turn conversations out-of-the-box, making them attractive materials for chatbot design. Further, designers can improve LLM chatbot utterances by prepending textual…

Human-Computer Interaction · Computer Science 2023-02-08 J. D. Zamfirescu-Pereira , Bjoern Hartmann , Qian Yang

Large Language Models (LLMs) struggle to handle long input sequences due to high memory and runtime costs. Memory-augmented models have emerged as a promising solution to this problem, but current methods are hindered by limited memory…

Computation and Language · Computer Science 2024-02-22 Zexue He , Leonid Karlinsky , Donghyun Kim , Julian McAuley , Dmitry Krotov , Rogerio Feris

Goal-Oriented (GO) Dialogue Systems, colloquially known as goal oriented chatbots, help users achieve a predefined goal (e.g. book a movie ticket) within a closed domain. A first step is to understand the user's goal by using natural…

Computation and Language · Computer Science 2018-07-26 Vladimir Ilievski , Claudiu Musat , Andreea Hossmann , Michael Baeriswyl

How to build and use dialogue data efficiently, and how to deploy models in different domains at scale can be two critical issues in building a task-oriented dialogue system. In this paper, we propose a novel manual-guided dialogue scheme…

Computation and Language · Computer Science 2022-08-17 Ryuichi Takanobu , Hao Zhou , Yankai Lin , Peng Li , Jie Zhou , Minlie Huang

Being engaging, knowledgeable, and empathetic are all desirable general qualities in a conversational agent. Previous work has introduced tasks and datasets that aim to help agents to learn those qualities in isolation and gauge how well…

Computation and Language · Computer Science 2020-04-21 Eric Michael Smith , Mary Williamson , Kurt Shuster , Jason Weston , Y-Lan Boureau

Robotic manipulation policies have made rapid progress in recent years, yet most existing approaches give limited consideration to memory capabilities. Consequently, they struggle to solve tasks that require reasoning over historical…

Recently, large language models (LLMs), such as GPT-4, stand out remarkable conversational abilities, enabling them to engage in dynamic and contextually relevant dialogues across a wide range of topics. However, given a long conversation,…

Computation and Language · Computer Science 2025-08-26 Qingyue Wang , Yanhe Fu , Yanan Cao , Shuai Wang , Zhiliang Tian , Liang Ding

We propose a novel task, Multi-Document Driven Dialogue (MD3), in which an agent can guess the target document that the user is interested in by leading a dialogue. To benchmark progress, we introduce a new dataset of GuessMovie, which…

Computation and Language · Computer Science 2021-02-05 Han Liu , Caixia Yuan , Xiaojie Wang , Yushu Yang , Huixing Jiang , Zhongyuan Wang

Despite recent advances in natural language understanding and generation, and decades of research on the development of conversational bots, building automated agents that can carry on rich open-ended conversations with humans "in the wild"…

Large language model assistants are increasingly expected to retain and reason over information accumulated across many sessions. We introduce EngramaBench, a benchmark for long-term conversational memory built around five personas, one…

Computation and Language · Computer Science 2026-04-24 Julian Acuna

Dialogue state modules are a useful component in a task-oriented dialogue system. Traditional methods find dialogue states by manually labeling training corpora, upon which neural models are trained. However, the labeling process can be…

Computation and Language · Computer Science 2020-08-14 Qingkai Min , Libo Qin , Zhiyang Teng , Xiao Liu , Yue Zhang

Real human conversation data are complicated, heterogeneous, and noisy, from which building open-domain dialogue systems remains a challenging task. In fact, such dialogue data still contains a wealth of information and knowledge, however,…

Computation and Language · Computer Science 2022-09-16 Yihe Wang , Yitong Li , Yasheng Wang , Fei Mi , Pingyi Zhou , Xin Wang , Jin Liu , Xin Jiang , Qun Liu

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

Sparse reward environments pose a significant challenge for reinforcement learning due to the scarcity of feedback. Intrinsic motivation and transfer learning have emerged as promising strategies to address this issue. Change Based…

Machine Learning · Computer Science 2025-03-28 Jeremias Ferrao , Rafael Cunha

In medical dialogue summarization, summaries must be coherent and must capture all the medically relevant information in the dialogue. However, learning effective models for summarization require large amounts of labeled data which is…

Computation and Language · Computer Science 2021-10-15 Bharath Chintagunta , Namit Katariya , Xavier Amatriain , Anitha Kannan