Related papers: User Experience Considered Harmful (for the Planet…
Nowadays, interactive technologies are used almost everywhere. As a result, designers need to increasingly make them "socially acceptable". Previous work recommends "subtle" forms of interaction to increase social acceptability and avoid…
Many software companies face challenges in their work with User eXperience (UX) and how to integrate UX practices into existing development processes. A better understanding of these challenges can help researchers and practitioners better…
Despite years of research on testing the usability of mobile applications, our understanding of the issues their users experience still remains fragmented and underexplored. While most earlier studies has provided interesting insights, they…
This paper explores the profound impact of User Experience (UX) design on user retention and conversion rates in mobile applications. As the mobile app market becomes increasingly competitive, understanding how UX design can enhance user…
One of the main promises of technology development is for it to be adopted by people, organizations, societies, and governments -- incorporated into their life, work stream, or processes. Often, this is socially beneficial as it automates…
Online crowdsourcing platforms have made it increasingly easy to perform evaluations of algorithm outputs with survey questions like "which image is better, A or B?", leading to their proliferation in vision and graphics research papers.…
Advances in user interfaces, pattern recognition, and ubiquitous computing continue to pave the way for better navigation towards our health goals. Quantitative methods which can guide us towards our personal health goals will help us…
From smart sensors that infringe on our privacy to neural nets that portray realistic imposter deepfakes, our society increasingly bears the burden of negative, if unintended, consequences of computing innovations. As the experts in the…
With ubiquitous exposure of AI systems today, we believe AI development requires crucial considerations to be deemed trustworthy. While the potential of AI systems is bountiful, though, is still unknown-as are their risks. In this work, we…
The pervasive use of information and communication technology (ICT) in modern societies enables countless opportunities for individuals, institutions, businesses and scientists, but also raises difficult ethical and social problems. In…
Since wearable technology was first conceptualized in 1960, it has become a crucial aspect of our daily life. People's daily lives have been made better and their health and well-being have improved because of its convenience, real-time,…
The human-centered artificial intelligence (HCAI) design approach, the user-centered design (UCD) version in the intelligence era, has been promoted to address potential negative issues caused by AI technology; user experience design (UXD)…
The field of user experience (UX) based on the design philosophy of "user-centered design" is moving towards the intelligence era. Still, the existing UX paradigm mainly aims at non-intelligent systems and lacks a systematic approach to UX…
Human-computer interaction (HCI) studies the design and use of interfaces and interactive systems. HCI has been adopted successfully in modern commercial products. Recently, its use for promoting social good and pursuing sustainability,…
Use of artificial intelligence is growing and expanding into applications that impact people's lives. People trust their technology without really understanding it or its limitations. There is the potential for harm and we are already…
The proliferation of Large Language Model (LLM)-based Graphical User Interface (GUI) agents in web browsing scenarios present complex unintended consequences (UCs). This paper characterizes three UCs from three perspectives: phenomena,…
Heuristic inspections are often carried out in a rather restrictive manner in the sense that they often address one or two of User Experience aspects. These two generally being: usability and "user experience". This fails to consider UX as…
Many researchers have been concerned with whether social media has a negative impact on the well-being of their audience. With the popularity of social networking sites (SNS) steadily increasing, psychological and social sciences have shown…
In this chapter, we review and discuss the transformation of AI technology in HCI/UX work and assess how AI technology will change how we do the work. We first discuss how AI can be used to enhance the result of user research and design…
That computers should be easy to learn and use is a rarely-questioned tenet of user interface design. But what do we gain from prioritising usability and learnability, and what do we lose? I explore how simplicity is not an inevitable truth…