Related papers: Analyzing Norm Violations in Live-Stream Chat
The explosive growth of social media has not only revolutionized communication but also brought challenges such as political polarization, misinformation, hate speech, and echo chambers. This dissertation employs computational social…
Online hate on social media ranges from overt slurs and threats (\emph{hard hate speech}) to \emph{soft hate speech}: discourse that appears reasonable on the surface but uses framing and value-based arguments to steer audiences toward…
Underground forums where users discuss, buy, and sell illicit services and goods facilitate a better understanding of the economy and organization of cybercriminals. Prior work has shown that in particular private interactions provide a…
As online platforms grow, comment sections increasingly host harassment that undermines user experience and well-being. This study benchmarks three leading large language models, OpenAI GPT-4.1, Google Gemini 1.5 Pro, and Anthropic Claude 3…
Moderation of user-generated content in an online community is a challenge that has great socio-economical ramifications. However, the costs incurred by delegating this work to human agents are high. For this reason, an automatic system…
Social media, professional sports, and video games are driving rapid growth in live video streaming, on platforms such as Twitch and YouTube Live. Live streaming experience is very susceptible to short-time-scale network congestion since…
Anti-sexist speech, i.e., public expressions that challenge or resist gendered abuse and sexism, plays a vital role in shaping democratic debate online. Yet automated content moderation systems, increasingly powered by large language models…
Social norms are shared rules that govern and facilitate social interaction. Violating such social norms via teasing and insults may serve to upend power imbalances or, on the contrary reinforce solidarity and rapport in conversation,…
The society produces textual data online in several ways, e.g., via reviews and social media posts. Therefore, numerous researchers have been working on discovering patterns in textual data that can indicate peoples' opinions, interests,…
Short video platforms, such as YouTube, Instagram, or TikTok, are used by billions of users globally. These platforms expose users to harmful content, ranging from clickbait or physical harms to misinformation or online hate. Yet, detecting…
Among the vast information available on the web, social media streams capture what people currently pay attention to and how they feel about certain topics. Awareness of such trending topics plays a crucial role in multimedia systems such…
Common problems in playing online mobile and computer games were related to toxic behavior and abusive communication among players. Based on different reports and studies, the study also discusses the impact of online hate speech and…
Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…
Toxicity in bug report discussions poses significant challenges to the collaborative dynamics of open-source software development. Bug reports are crucial for identifying and resolving defects, yet their inherently problem-focused nature…
Social media platforms have been establishing content moderation guidelines and employing various moderation policies to counter hate speech and misinformation. The goal of this paper is to study these community guidelines and moderation…
Hate speech has emerged as a major problem plaguing our social spaces today. While there have been significant efforts to address this problem, existing methods are still significantly limited in effectively detecting hate speech online. A…
Large language models (LLMs) have shown promise in many natural language understanding tasks, including content moderation. However, these models can be expensive to query in real-time and do not allow for a community-specific approach to…
The rise of hate speech on online platforms has led to an urgent need for effective content moderation. However, the subjective and multi-faceted nature of hateful online content, including implicit hate speech, poses significant challenges…
While many apps include built-in options to report bugs or request features, users still provide an increasing amount of feedback via social media, like Twitter. Compared to traditional issue trackers, the reporting process in social media…
Background: Sexist and misogynistic behavior significantly hinders inclusion in technical communities like GitHub, causing developers, especially minorities, to leave due to subtle biases and microaggressions. Current moderation tools…