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The exponential growth of social media platforms such as Twitter and Facebook has revolutionized textual communication and textual content publication in human society. However, they have been increasingly exploited to propagate toxic…
Online toxic content has grown into a pervasive phenomenon, intensifying during times of crisis, elections, and social unrest. A significant amount of research has been focused on detecting or analyzing toxic content using machine-learning…
With increasing attention to online anti-social behaviors such as personal attacks and bigotry, it is critical to have an accurate accounting of how widespread anti-social behaviors are. In this paper, we empirically measure the prevalence…
Large language models (LLMs) have exploded in popularity due to their ability to perform a wide array of natural language tasks. Text-based content moderation is one LLM use case that has received recent enthusiasm, however, there is little…
In the digital age, hate speech poses a threat to the functioning of social media platforms as spaces for public discourse. Top-down approaches to moderate hate speech encounter difficulties due to conflicts with freedom of expression and…
Moderation is crucial to promoting healthy on-line discussions. Although several `toxicity' detection datasets and models have been published, most of them ignore the context of the posts, implicitly assuming that comments maybe judged…
Long-context understanding poses significant challenges in natural language processing, particularly for real-world dialogues characterized by speech-based elements, high redundancy, and uneven information density. Although large language…
Extensive efforts in automated approaches for content moderation have been focused on developing models to identify toxic, offensive, and hateful content with the aim of lightening the load for moderators. Yet, it remains uncertain whether…
The prevalence of harmful content on social media platforms poses significant risks to users and society, necessitating more effective and scalable content moderation strategies. Current approaches rely on human moderators, supervised…
Effective content moderation systems require explicit classification criteria, yet online communities like subreddits often operate with diverse, implicit standards. This work introduces a novel approach to identify and extract these…
Hate speech is plaguing the cyberspace along with user-generated content. This paper investigates the role of conversational context in the annotation and detection of online hate and counter speech, where context is defined as the…
Online hate speech is associated with substantial social harms, yet it remains unclear how consistently platforms enforce hate speech policies or whether enforcement is feasible at scale. We address these questions through a global audit of…
Roblox is among the most popular online gaming platforms, used by hundreds of millions of users every day. A substantial portion of these users are underage, who are at a greater risk, where abusive users may utilize Roblox's real-time chat…
The widespread dissemination of hate speech, harassment, harmful and sexual content, and violence across websites and media platforms presents substantial challenges and provokes widespread concern among different sectors of society.…
Social media conversations frequently suffer from toxicity, creating significant issues for users, moderators, and entire communities. Events in the real world, like elections or conflicts, can initiate and escalate toxic behavior online.…
Software projects thrive on the involvement and contributions of individuals from different backgrounds. However, toxic language and negative interactions can hinder the participation and retention of contributors and alienate newcomers.…
In this work, we demonstrate how existing classifiers for identifying toxic comments online fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to understand how user expectations for what constitutes…
This paper investigates the use of machine learning models for the classification of unhealthy online conversations containing one or more forms of subtler abuse, such as hostility, sarcasm, and generalization. We leveraged a public dataset…
Online harassment and abusive language continue to be a growing concern on social media platforms. In this study, we explore the power of group dynamics to shape the toxicity of Twitter conversations. First, we examine how the presence of…
Toxic language remains an ongoing challenge on social media platforms, presenting significant issues for users and communities. This paper provides a cross-topic and cross-lingual analysis of toxicity in Reddit conversations. We collect 1.5…