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Related papers: Mirages: On Anthropomorphism in Dialogue Systems

200 papers

Dialogue systems in the form of chatbots and personal assistants are being increasingly integrated into people's lives. Modern dialogue systems may consider adopting anthropomorphic personas, mimicking societal demographic groups to appear…

Computation and Language · Computer Science 2021-12-16 Emily Sheng , Josh Arnold , Zhou Yu , Kai-Wei Chang , Nanyun Peng

In spoken dialogue systems, we aim to deploy artificial intelligence to build automated dialogue agents that can converse with humans. Dialogue systems are increasingly being designed to move beyond just imitating conversation and also…

Computation and Language · Computer Science 2021-11-03 Atharv Singh Patlan , Shiven Tripathi , Shubham Korde

Recent attention to anthropomorphism -- the attribution of human-like qualities to non-human objects or entities -- of language technologies like LLMs has sparked renewed discussions about potential negative impacts of anthropomorphism. To…

Human-Computer Interaction · Computer Science 2025-02-17 Alicia DeVrio , Myra Cheng , Lisa Egede , Alexandra Olteanu , Su Lin Blodgett

Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…

Artificial Intelligence · Computer Science 2026-02-24 Robin Schimmelpfennig , Mark Díaz , Vinodkumar Prabhakaran , Aida Davani

Anthropomorphisation -- the phenomenon whereby non-human entities are ascribed human-like qualities -- has become increasingly salient with the rise of large language model (LLM)-based conversational agents (CAs). Unlike earlier chatbots,…

Artificial Intelligence · Computer Science 2026-01-16 Andrea Ferrario , Rasita Vinay , Matteo Casserini , Alessandro Facchini

Anthropomorphizing conversational technology is a natural human tendency. Today, the anthropomorphic metaphor is overly reinforced across intelligent tools. Large Language Models (LLMs) are particularly anthropomorphized through interface…

Human-Computer Interaction · Computer Science 2026-03-06 Jianna So , Connie Cheng , Sonia Krishna Murthy

This paper investigates the influence of anthropomorphized descriptions of so-called "AI" (artificial intelligence) systems on people's self-assessment of trust in the system. Building on prior work, we define four categories of…

Human-Computer Interaction · Computer Science 2024-06-10 Nanna Inie , Stefania Druga , Peter Zukerman , Emily M. Bender

Dialog systems are often designed or trained to output human-like responses. However, some responses may be impossible for a machine to truthfully say (e.g. "that movie made me cry"). Highly anthropomorphic responses might make users…

Computation and Language · Computer Science 2022-10-25 David Gros , Yu Li , Zhou Yu

Anthropomorphization is the tendency to attribute human-like traits to non-human entities. It is prevalent in many social contexts -- children anthropomorphize toys, adults do so with brands, and it is a literary device. It is also a…

Artificial Intelligence · Computer Science 2023-05-25 Ameet Deshpande , Tanmay Rajpurohit , Karthik Narasimhan , Ashwin Kalyan

Technology companies have produced varied responses to concerns about the effects of the design of their conversational AI systems. Some have claimed that their voice assistants are in fact not gendered or human-like -- despite design…

Artificial Intelligence · Computer Science 2021-06-07 Gavin Abercrombie , Amanda Cercas Curry , Mugdha Pandya , Verena Rieser

Self-anthropomorphism in robots manifests itself through their display of human-like characteristics in dialogue, such as expressing preferences and emotions. Our study systematically analyzes self-anthropomorphic expression within various…

Computation and Language · Computer Science 2024-10-08 Yu Li , Devamanyu Hazarika , Di Jin , Julia Hirschberg , Yang Liu

The use of dialogue systems as a medium for human-machine interaction is an increasingly prevalent paradigm. A growing number of dialogue systems use conversation strategies that are learned from large datasets. There are well documented…

Computation and Language · Computer Science 2017-11-27 Peter Henderson , Koustuv Sinha , Nicolas Angelard-Gontier , Nan Rosemary Ke , Genevieve Fried , Ryan Lowe , Joelle Pineau

Anthropomorphism, or the attribution of human traits to technology, is an automatic and unconscious response that occurs even in those with advanced technical expertise. In this position paper, we analyze hundreds of thousands of research…

Computation and Language · Computer Science 2025-05-28 Lujain Ibrahim , Myra Cheng

As text generation systems' outputs are increasingly anthropomorphic -- perceived as human-like -- scholars have also increasingly raised concerns about how such outputs can lead to harmful outcomes, such as users over-relying or developing…

Computation and Language · Computer Science 2025-06-05 Myra Cheng , Su Lin Blodgett , Alicia DeVrio , Lisa Egede , Alexandra Olteanu

Large Language Models (LLMs) increasingly exhibit \textbf{anthropomorphism} characteristics -- human-like qualities portrayed across their outlook, language, behavior, and reasoning functions. Such characteristics enable more intuitive and…

Computation and Language · Computer Science 2025-09-16 Yunze Xiao , Lynnette Hui Xian Ng , Jiarui Liu , Mona T. Diab

Powered by large language models, the conversational capabilities of AI have seen significant improvements. In this context, a series of role-playing AI chatbots have emerged, exhibiting a strong tendency toward anthropomorphism, such as…

Human-Computer Interaction · Computer Science 2024-11-27 Qiufang Yu , Xingyu Lan

People now regularly interface with Large Language Models (LLMs) via speech and text (e.g., Bard) interfaces. However, little is known about the relationship between how users anthropomorphize an LLM system (i.e., ascribe human-like…

Human-Computer Interaction · Computer Science 2024-05-13 Michelle Cohn , Mahima Pushkarna , Gbolahan O. Olanubi , Joseph M. Moran , Daniel Padgett , Zion Mengesha , Courtney Heldreth

Recent advancements in Large Language Models empower them to follow freeform instructions, including imitating generic or specific demographic personas in conversations. We define generic personas to represent demographic groups, such as…

Computation and Language · Computer Science 2023-11-06 Yixin Wan , Jieyu Zhao , Aman Chadha , Nanyun Peng , Kai-Wei Chang

With the rise of human-machine communication, machines are increasingly designed with humanlike characteristics, such as gender, which can inadvertently trigger cognitive biases. Many conversational agents (CAs), such as voice assistants…

Human-Computer Interaction · Computer Science 2024-01-09 Weizi Liu

Anthropomorphic design is routinely used to make conversational agents more approachable and engaging. Yet its influence on users' perceptions remains poorly understood. Drawing on psychological theories, we propose that anthropomorphism…

Human-Computer Interaction · Computer Science 2026-02-17 Manuele Reani , Xiangyang He , Zuolan Bao
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