Related papers: SGP-TOD: Building Task Bots Effortlessly via Schem…
Dialogue systems and large language models (LLMs) have gained considerable attention. However, the direct utilization of LLMs as task-oriented dialogue (TOD) models has been found to underperform compared to smaller task-specific models.…
Dialogue State Tracking (DST) is designed to monitor the evolving dialogue state in the conversations and plays a pivotal role in developing task-oriented dialogue systems. However, obtaining the annotated data for the DST task is usually a…
Large language models (LLMs) have demonstrated remarkable capabilities in natural language understanding and task generalization. However, their application to structured data analysis remains fragile due to inconsistencies in schema…
In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…
Dialogue State Tracking (DST) is a core component of virtual assistants such as Alexa or Siri. To accomplish various tasks, these assistants need to support an increasing number of services and APIs. The Schema-Guided State Tracking track…
Task oriented dialogue (TOD) requires the complex interleaving of a number of individually controllable components with strong guarantees for explainability and verifiability. This has made it difficult to adopt the multi-turn multi-domain…
Traditionally, offline datasets have been used to evaluate task-oriented dialogue (TOD) models. These datasets lack context awareness, making them suboptimal benchmarks for conversational systems. In contrast, user-agents, which are…
Zero/few-shot transfer to unseen services is a critical challenge in task-oriented dialogue research. The Schema-Guided Dialogue (SGD) dataset introduced a paradigm for enabling models to support any service in zero-shot through schemas,…
In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…
In real-world task-oriented dialogue (TOD) settings, agents are required to strictly adhere to complex instructions while conducting multi-turn conversations with customers. These instructions are typically presented in natural language…
Although Large Language Models (LLMs) excel at addressing straightforward reasoning tasks, they frequently struggle with difficulties when confronted by more complex multi-step reasoning due to a range of factors. Firstly, natural language…
Large language models (LLMs) gained immense popularity due to their impressive capabilities in unstructured conversations. Empowering LLMs with advanced prompting strategies such as reasoning and acting (ReAct) (Yao et al., 2022) has shown…
Pre-trained conversation models (PCMs) have achieved promising progress in recent years. However, existing PCMs for Task-oriented dialog (TOD) are insufficient for capturing the sequential nature of the TOD-related tasks, as well as for…
Task-oriented dialogue is often decomposed into three tasks: understanding user input, deciding actions, and generating a response. While such decomposition might suggest a dedicated model for each sub-task, we find a simple, unified…
Detecting user frustration in modern-day task-oriented dialog (TOD) systems is imperative for maintaining overall user satisfaction, engagement, and retention. However, most recent research is focused on sentiment and emotion detection in…
This paper establishes a fundamental convergence: Schema-Guided Dialogue (SGD) and the Model Context Protocol (MCP) represent two manifestations of a unified paradigm for deterministic, auditable LLM-agent interaction. SGD, designed for…
Large Language Models (LLMs) have been widely adopted to enhance Task-Oriented Dialogue Systems (TODS) by modeling complex language patterns and delivering contextually appropriate responses. However, this integration introduces significant…
Recently, Large Language Models (LLMs) have emerged as an alternative to training task-specific dialog agents, due to their broad reasoning capabilities and performance in zero-shot learning scenarios. However, many LLM-based dialog systems…
Dialogue State Tracking (DST) is crucial for understanding user needs and executing appropriate system actions in task-oriented dialogues. Majority of existing DST methods are designed to work within predefined ontologies and assume the…
Task-oriented dialogue (TOD) systems aim to efficiently handle task-oriented conversations, including information collection. How to utilize TOD accurately, efficiently and effectively for information collection has always been a critical…