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Related papers: A Survey on Proactive Dialogue Systems: Problems, …

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Conversational agents have become ubiquitous, ranging from goal-oriented systems for helping with reservations to chit-chat models found in modern virtual assistants. In this survey paper, we explore this fascinating field. We look at some…

Artificial Intelligence · Computer Science 2018-03-29 Vinayak Mathur , Arpit Singh

Recent research on proactive conversational agents (PCAs) mainly focuses on improving the system's capabilities in anticipating and planning action sequences to accomplish tasks and achieve goals before users articulate their requests. This…

Information Retrieval · Computer Science 2024-04-22 Yang Deng , Lizi Liao , Zhonghua Zheng , Grace Hui Yang , Tat-Seng Chua

Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…

Human-Computer Interaction · Computer Science 2025-03-05 Jiangbo Yu , Jinhua Zhao , Luis Miranda-Moreno , Matthew Korp

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in…

Computation and Language · Computer Science 2024-12-17 Xiaobin Shen , Daniel Lee , Sumit Ranjan , Sai Sree Harsha , Pawan Sevak , Yunyao Li

In order to build dialogue systems to tackle the ambitious task of holding social conversations, we argue that we need a data driven approach that includes insight into human conversational chit chat, and which incorporates different…

Computation and Language · Computer Science 2017-09-12 Kevin K. Bowden , Shereen Oraby , Amita Misra , Jiaqi Wu , Stephanie Lukin

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang

In an era where single large language models have dominated the landscape of artificial intelligence for years, multi-agent systems arise as new protagonists in conversational task-solving. While previous studies have showcased their…

Computation and Language · Computer Science 2024-11-04 Jonas Becker

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

The conversational agents is one of the most interested topics in computer science field in the recent decade. Which can be composite from more than one subject in this field, which you need to apply Natural Language Processing Concepts and…

Computation and Language · Computer Science 2022-01-19 Moataz Mohammed , Mostafa M. Aref

Recent advances in Large Language Models (LLMs) have propelled conversational AI from traditional dialogue systems into sophisticated agents capable of autonomous actions, contextual awareness, and multi-turn interactions with users. Yet,…

Artificial Intelligence · Computer Science 2025-04-25 Emre Can Acikgoz , Cheng Qian , Hongru Wang , Vardhan Dongre , Xiusi Chen , Heng Ji , Dilek Hakkani-Tür , Gokhan Tur

Dialogue-based human-AI collaboration can revolutionize collaborative problem-solving, creative exploration, and social support. To realize this goal, the development of automated agents proficient in skills such as negotiating, following…

Computation and Language · Computer Science 2023-07-19 Amogh Mannekote

Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

Computation and Language · Computer Science 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

Dialogue systems are a popular natural language processing (NLP) task as it is promising in real-life applications. It is also a complicated task since many NLP tasks deserving study are involved. As a result, a multitude of novel works on…

Computation and Language · Computer Science 2022-03-31 Jinjie Ni , Tom Young , Vlad Pandelea , Fuzhao Xue , Erik Cambria

Persuasion, as one of the crucial abilities in human communication, has garnered extensive attention from researchers within the field of intelligent dialogue systems. We humans tend to persuade others to change their viewpoints, attitudes…

Computation and Language · Computer Science 2024-02-08 Mengqi Chen , Bin Guo , Hao Wang , Haoyu Li , Qian Zhao , Jingqi Liu , Yasan Ding , Yan Pan , Zhiwen Yu

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Remarkable advancements in modern generative foundation models have enabled the development of sophisticated and highly capable autonomous agents that can observe their environment, invoke tools, and communicate with other agents to solve…

Human-Computer Interaction · Computer Science 2024-12-17 Gagan Bansal , Jennifer Wortman Vaughan , Saleema Amershi , Eric Horvitz , Adam Fourney , Hussein Mozannar , Victor Dibia , Daniel S. Weld

Conversational agents have been studied as tools to scaffold planning and self-reflection for productivity and well-being. While prior work has demonstrated positive outcomes, we still lack a clear understanding of what drives these results…

Human-Computer Interaction · Computer Science 2026-02-06 Adnan Abbas , Caleb Wohn , Arnav Jagtap , Eugenia H Rho , Young-Ho Kim , Sang Won Lee

Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…

Human-Computer Interaction · Computer Science 2020-08-20 Jessica Van Brummelen , Kevin Weng , Phoebe Lin , Catherine Yeo

Building agents with adaptive behavior in cooperative tasks stands as a paramount goal in the realm of multi-agent systems. Current approaches to developing cooperative agents rely primarily on learning-based methods, whose policy…

Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…

Computation and Language · Computer Science 2024-10-08 Xueshen Li , Xinlong Hou , Nirupama Ravi , Ziyi Huang , Yu Gan