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The use of chatbots has spread, generating great interest in the industry for the possibility of automating tasks within the execution of their processes. The implementation of chatbots, however simple, is a complex endeavor that involves…

Software Engineering · Computer Science 2021-09-03 Bedilia Estrada-Torres , Adela del-Río-Ortega , Manuel Resinas

The development and deployment of chatbot technology, while spanning decades and employing different techniques, require innovative frameworks to understand and interrogate their functionality and implications. A mere technocentric account…

Computers and Society · Computer Science 2025-01-22 Mauricio Figueroa-Torres

Recent advances in natural-language processing and data analysis allow software bots to become virtual team members, providing an additional set of automated eyes and additional perspectives for informing and supporting teamwork. In this…

Software Engineering · Computer Science 2020-07-20 Christoph Matthies , Franziska Dobrigkeit , Guenter Hesse

Software engineering bots - automated tools that handle tedious tasks - are increasingly used by industrial and open source projects to improve developer productivity. Current research in this area is held back by a lack of consensus of…

Software Engineering · Computer Science 2020-10-30 Linda Erlenhov , Francisco Gomes de Oliveira Neto , Philipp Leitner

DevBots are automated tools that perform various tasks in order to support software development. They are a growing trend and have been used in repositories to automate repetitive tasks, as code generators, and as collaborators in eliciting…

Software Engineering · Computer Science 2023-12-12 Vinicius Soares Silva Marques

Conversational practice, while crucial for all language learners, can be challenging to get enough of and very expensive. Chatbots are computer programs developed to engage in conversations with humans. They are designed as software avatars…

Human-Computer Interaction · Computer Science 2020-11-17 Jasna Petrovic , Mladjan Jovanovic

Software development is a complex task that necessitates cooperation among multiple members with diverse skills. Numerous studies used deep learning to improve specific phases in a waterfall model, such as design, coding, and testing.…

Software Engineering · Computer Science 2024-06-06 Chen Qian , Wei Liu , Hongzhang Liu , Nuo Chen , Yufan Dang , Jiahao Li , Cheng Yang , Weize Chen , Yusheng Su , Xin Cong , Juyuan Xu , Dahai Li , Zhiyuan Liu , Maosong Sun

Software developers use natural language to interact not only with other humans, but increasingly also with chatbots. These interactions have different properties and flow differently based on what goal the developer wants to achieve and…

Software Engineering · Computer Science 2024-05-22 Ranim Khojah , Francisco Gomes de Oliveira Neto , Philipp Leitner

This work presents a novel architecture for context-aware interactions within smart environments, leveraging Large Language Models (LLMs) to enhance user experiences. Our system integrates user location data obtained through UWB tags and…

Computation and Language · Computer Science 2025-02-21 Aurora Polo-Rodríguez , Laura Fiorini , Erika Rovini , Filippo Cavallo , Javier Medina-Quero

Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…

Human-Computer Interaction · Computer Science 2023-11-22 Habtom Kahsay Gidey , Peter Hillmann , Andreas Karcher , Alois Knoll

The context of a software developer is something hard to define and capture, as it represents a complex network of elements across different dimensions that are not limited to the work developed on an IDE. We propose the definition of a…

Software Engineering · Computer Science 2011-01-24 Bruno Antunes , Francisco Correia , Paulo Gomes

As Large Language Models (LLMs), including ChatGPT and analogous systems, continue to advance, their robust natural language processing capabilities and diverse applications have garnered considerable attention. Nonetheless, despite the…

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Large Language Models (LLMs) are being increasingly employed in data science for tasks like data preprocessing and analytics. However, data scientists encounter substantial obstacles when conversing with LLM-powered chatbots and acting on…

Human-Computer Interaction · Computer Science 2023-10-26 Bhavya Chopra , Ananya Singha , Anna Fariha , Sumit Gulwani , Chris Parnin , Ashish Tiwari , Austin Z. Henley

The Programmer's Assistant is an experimental prototype software development environment that integrates a chatbot with a code editor. Conversational capability was achieved by using an existing code-fluent Large Language Model and…

Computers and Society · Computer Science 2023-01-25 Steven I. Ross , Michael Muller , Fernando Martinez , Stephanie Houde , Justin D. Weisz

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

Conversational AI interfaces powered by large language models (LLMs) are increasingly used as coding assistants. However, questions remain about how programmers interact with LLM-based conversational agents, the challenges they encounter,…

Human-Computer Interaction · Computer Science 2025-03-24 Mehmet Akhoroz , Caglar Yildirim

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton