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Software automation has long been a central goal of software engineering, striving for software development that proceeds without human intervention. Recent efforts have leveraged Artificial Intelligence (AI) to advance software automation…

Software Engineering · Computer Science 2025-10-02 Liyi Cai , Yijie Ren , Yitong Zhang , Jia Li

Developing user-centred applications that address diverse user needs requires rigorous user research. This is time, effort and cost-consuming. With the recent rise of generative AI techniques based on Large Language Models (LLMs), there is…

Human-Computer Interaction · Computer Science 2024-04-09 Yutan Huang , Tanjila Kanij , Anuradha Madugalla , Shruti Mahajan , Chetan Arora , John Grundy

Rises in the number of animal abuse cases are reported around the world. While chatbots have been effective in influencing their users' perceptions and behaviors, little if any research has hitherto explored the design of chatbots that…

Human-Computer Interaction · Computer Science 2025-12-08 Jingshu Li , Aaditya Patwari , Yi-Chieh Lee

Bug fixing is a complex and time-consuming task in software development. Bug localization research tends to focus on the accuracy of automated tools that suggest source code files for developers to look at. However, little is known about…

Software Engineering · Computer Science 2026-05-07 Pablo Diaz Pedreira , Tamara Lopez , Michel Wermelinger

The practice of programming is undergoing a revolution with the introduction of AI assisted development (copilots) and the creation of new programming languages that are designed explicitly for tooling, analysis, and automation. Integrated…

Software Engineering · Computer Science 2024-06-17 Mark Marron

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

A natural conversational interface that allows longitudinal symptom tracking would be extremely valuable in health/wellness applications. However, the task of designing emotionally-aware agents for behavior change is still poorly…

Human-Computer Interaction · Computer Science 2019-07-26 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

The demand for social robots in fields like healthcare, education, and entertainment increases due to their emotional adaptation features. These robots leverage multimodal communication, incorporating speech, facial expressions, and…

Robotics · Computer Science 2024-07-31 Rita Frieske , Xiaoyu Mo , Yini Fang , Jay Nieles , Bertram E. Shi

Empathy has been discussed as a relevant human capability in software engineering, particularly in activities that require understanding users, stakeholders, and the societal implications of technological systems. This relevance becomes…

Work on retrieval-based chatbots, like most sequence pair matching tasks, can be divided into Cross-encoders that perform word matching over the pair, and Bi-encoders that encode the pair separately. The latter has better performance,…

Computation and Language · Computer Science 2019-11-07 Amir Vakili Tahami , Azadeh Shakery

In the rapidly evolving landscape of human-robot collaboration, effective communication between humans and robots is crucial for complex task execution. Traditional request-response systems often lack naturalness and may hinder efficiency.…

Robotics · Computer Science 2024-09-12 Davide Ferrari , Filippo Alberi , Cristian Secchi

An emerging challenge in swarm shepherding research is to design effective and efficient artificial intelligence algorithms that maintain a low-computational ceiling while increasing the swarm's abilities to operate in diverse contexts. We…

Artificial Intelligence · Computer Science 2022-11-24 Adam Hepworth , Aya Hussein , Darryn Reid , Hussein Abbass

The rise of AI agents is transforming how software can be built. The promise of agents is that developers might write code quicker, delegate multiple tasks to different agents, and even write a full piece of software purely out of natural…

Software Engineering · Computer Science 2025-12-17 Ruanqianqian Huang , Avery Reyna , Sorin Lerner , Haijun Xia , Brian Hempel

The integration of emotional support into various conversational scenarios presents profound societal benefits, such as social interactions, mental health counseling, and customer service. However, there are unsolved challenges that hinder…

Computation and Language · Computer Science 2023-08-23 Zhonghua Zheng , Lizi Liao , Yang Deng , Liqiang Nie

Nowadays computing becomes increasingly mobile and pervasive. One of the important steps in pervasive computing is context-awareness. Context-aware pervasive systems rely on information about the context and user preferences to adapt their…

Networking and Internet Architecture · Computer Science 2010-07-09 Tam Van Nguyen , Wontaek Lim , Huy Nguyen , Deokjai Choi

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

Integrating generative AI such as Large Language Models into social robots has improved their ability to engage in natural, human-like communication. This study presents a method to examine their persuasive capabilities. We designed an…

Empathy is a critical factor in fostering positive user experiences in conversational AI. While models can display empathy, it is often generic rather than tailored to specific tasks and contexts. In this work, we introduce a novel…

Human-Computer Interaction · Computer Science 2025-11-06 Erfan Shayegani , Jina Suh , Andy Wilson , Nagu Rangan , Javier Hernandez

Campus climate surveys play a pivotal role in capturing how students, faculty, and staff experience university life, yet traditional methods frequently suffer from low participation and minimal follow-up. We present TigerGPT, a new AI…

Human-Computer Interaction · Computer Science 2025-04-22 Jinwen Tang , Songxi Chen , Yi Shang

The increasing progress in artificial intelligence and respective machine learning technology has fostered the proliferation of chatbots to the point where today they are being embedded into various human-technology interaction tasks. In…

Human-Computer Interaction · Computer Science 2021-11-03 Johanna Schmidhuber , Stephan Schlögl , Christian Ploder
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