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Collaborative filtering is a popular technique to infer users' preferences on new content based on the collective information of all users preferences. Recommender systems then use this information to make personalized suggestions to users.…

Social and Information Networks · Computer Science 2017-03-06 Ayan Sinha , David F. Gleich , Karthik Ramani

Recommender systems exploit interaction history to estimate user preference, having been heavily used in a wide range of industry applications. However, static recommendation models are difficult to answer two important questions well due…

Information Retrieval · Computer Science 2021-09-27 Chongming Gao , Wenqiang Lei , Xiangnan He , Maarten de Rijke , Tat-Seng Chua

The integration of experimental technologies with large language models (LLMs) is transforming scientific research. It positions AI as a versatile research assistant rather than a mere problem-solving tool. In the field of power systems,…

Computation and Language · Computer Science 2025-05-20 Mengshuo Jia , Zeyu Cui , Gabriela Hug

Commonsense reasoning is a critical aspect of human communication. Despite recent advances in conversational AI driven by large language models, commonsense reasoning remains a challenging task. In this work, we introduce SYNDICOM - a…

Computation and Language · Computer Science 2023-09-20 Christopher Richardson , Anirudh Sundar , Larry Heck

In a Conversational Image Recommendation task, users can provide natural language feedback on a recommended image item, which leads to an improved recommendation in the next turn. While typical instantiations of this task assume that the…

Information Retrieval · Computer Science 2025-07-25 Maria Vlachou

Effective customer support requires not only accurate problem solving but also structured and empathetic communication aligned with professional standards. However, existing dialogue datasets often lack strategic guidance, and real-world…

Computation and Language · Computer Science 2025-11-11 Jie Zhu , Huaixia Dou , Junhui Li , Lifan Guo , Feng Chen , Chi Zhang , Fang Kong

Considering the multimodal signals of search items is beneficial for retrieval effectiveness. Especially in web table retrieval (WTR) experiments, accounting for multimodal properties of tables boosts effectiveness. However, it still…

Information Retrieval · Computer Science 2023-10-19 Björn Engelmann , Timo Breuer , Philipp Schaer

Conversational recommendation systems elicit user preferences by interacting with users to obtain their feedback on recommended commodities. Such systems utilize a multi-armed bandit framework to learn user preferences in an online manner…

Machine Learning · Computer Science 2024-07-29 Shuhua Yang , Hui Yuan , Xiaoying Zhang , Mengdi Wang , Hong Zhang , Huazheng Wang

While search technologies have evolved to be robust and ubiquitous, the fundamental interaction paradigm has remained relatively stable for decades. With the maturity of the Brain-Machine Interface, we build an efficient and effective…

Information Retrieval · Computer Science 2021-10-18 Xuesong Chen , Ziyi Ye , Xiaohui Xie , Yiqun Liu , Weihang Su , Shuqi Zhu , Min Zhang , Shaoping Ma

A conversational information retrieval (CIR) system is an information retrieval (IR) system with a conversational interface which allows users to interact with the system to seek information via multi-turn conversations of natural language,…

Information Retrieval · Computer Science 2022-01-17 Jianfeng Gao , Chenyan Xiong , Paul Bennett , Nick Craswell

Recent years have witnessed an increasing amount of dialogue/conversation on the web especially on social media. That inspires the development of dialogue-based retrieval, in which retrieving videos based on dialogue is of increasing…

Information Retrieval · Computer Science 2023-03-30 Chenyang Lyu , Manh-Duy Nguyen , Van-Tu Ninh , Liting Zhou , Cathal Gurrin , Jennifer Foster

Large Language Models are typically trained with next-turn rewards, limiting their ability to optimize for long-term interaction. As a result, they often respond passively to ambiguous or open-ended user requests, failing to help users…

Artificial Intelligence · Computer Science 2025-07-31 Shirley Wu , Michel Galley , Baolin Peng , Hao Cheng , Gavin Li , Yao Dou , Weixin Cai , James Zou , Jure Leskovec , Jianfeng Gao

Sequential Recommendation Systems (SRS) have become essential in many real-world applications. However, existing SRS methods often rely on collaborative filtering signals and fail to capture real-time user preferences, while Conversational…

Information Retrieval · Computer Science 2025-09-12 Yifan Wang , Shen Gao , Jiabao Fang , Rui Yan , Billy Chiu , Shuo Shang

This paper presents our work for the ninth edition of the Dialogue System Technology Challenge (DSTC9). Our solution addresses the track number four: Simulated Interactive MultiModal Conversations. The task consists in providing an…

Computation and Language · Computer Science 2020-12-16 Matteo A. Senese , Alberto Benincasa , Barbara Caputo , Giuseppe Rizzo

Conversational retrieval refers to an information retrieval system that operates in an iterative and interactive manner, requiring the retrieval of various external resources, such as persona, knowledge, and even response, to effectively…

Computation and Language · Computer Science 2024-02-29 Hongru Wang , Boyang Xue , Baohang Zhou , Rui Wang , Fei Mi , Weichao Wang , Yasheng Wang , Kam-Fai Wong

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to human involvement. To address this issue, a common solution is…

Computation and Language · Computer Science 2019-11-11 Maryam Fazel-Zarandi , Longshaokan Wang , Aditya Tiwari , Spyros Matsoukas

Traditional recommender systems present a relatively static list of recommendations to a user where the feedback is typically limited to an accept/reject or a rating model. However, these simple modes of feedback may only provide limited…

Information Retrieval · Computer Science 2019-04-17 Oznur Alkan , Elizabeth M. Daly , Adi Botea

Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…

Computation and Language · Computer Science 2023-02-23 Christopher Richardson , Sudipta Kar , Anjishnu Kumar , Anand Ramachandran , Omar Zia Khan , Zeynab Raeesy , Abhinav Sethy

Conversational Recommendation System (CRS) is a rapidly growing research area that has gained significant attention alongside advancements in language modelling techniques. However, the current state of conversational recommendation faces…

Computation and Language · Computer Science 2023-10-26 Xi Wang , Hossein A. Rahmani , Jiqun Liu , Emine Yilmaz

Generative AI search is reshaping information retrieval by offering end-to-end answers to complex queries, reducing users' reliance on manually browsing and summarizing multiple web pages. However, while this paradigm enhances convenience,…

Information Retrieval · Computer Science 2025-05-21 Sunhao Dai , Wenjie Wang , Liang Pang , Jun Xu , See-Kiong Ng , Ji-Rong Wen , Tat-Seng Chua
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