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Intent classification and slot-filling are essential tasks of Spoken Language Understanding (SLU). In most SLUsystems, those tasks are realized by independent modules. For about fifteen years, models achieving both of themjointly and…

Computation and Language · Computer Science 2024-04-01 Nadège Alavoine , Gaëlle Laperriere , Christophe Servan , Sahar Ghannay , Sophie Rosset

Few-shot learning arises in important practical scenarios, such as when a natural language understanding system needs to learn new semantic labels for an emerging, resource-scarce domain. In this paper, we explore retrieval-based methods…

Computation and Language · Computer Science 2021-04-14 Dian Yu , Luheng He , Yuan Zhang , Xinya Du , Panupong Pasupat , Qi Li

Intent detection is an essential component of task oriented dialogue systems. Over the years, extensive research has been conducted resulting in many state of the art models directed towards resolving user's intents in dialogue. A variety…

Computation and Language · Computer Science 2018-12-10 Pratik Jayarao , Aman Srivastava

Conversational NLU providers often need to scale to thousands of intent-classification models where new customers often face the cold-start problem. Scaling to so many customers puts a constraint on storage space as well. In this paper, we…

Computation and Language · Computer Science 2023-05-15 Soham Parikh , Quaizar Vohra , Prashil Tumbade , Mitul Tiwari

In this paper, we investigate few-shot joint learning for dialogue language understanding. Most existing few-shot models learn a single task each time with only a few examples. However, dialogue language understanding contains two closely…

Computation and Language · Computer Science 2021-06-15 Yutai Hou , Yongkui Lai , Cheng Chen , Wanxiang Che , Ting Liu

Despite the surging demands for multilingual task-oriented dialog systems (e.g., Alexa, Google Home), there has been less research done in multilingual or cross-lingual scenarios. Hence, we propose a zero-shot adaptation of task-oriented…

Computation and Language · Computer Science 2019-11-12 Zihan Liu , Jamin Shin , Yan Xu , Genta Indra Winata , Peng Xu , Andrea Madotto , Pascale Fung

Slot-filling and intent detection are the backbone of conversational agents such as voice assistants, and are active areas of research. Even though state-of-the-art techniques on publicly available benchmarks show impressive performance,…

Computation and Language · Computer Science 2022-01-31 David Alfonso-Hermelo , Ahmad Rashid , Abbas Ghaddar , Philippe Langlais , Mehdi Rezagholizadeh

Recently deep learning has dominated many machine learning areas, including spoken language understanding (SLU). However, deep learning models are notorious for being data-hungry, and the heavily optimized models are usually sensitive to…

Computation and Language · Computer Science 2020-12-15 Shang-Wen Li , Jason Krone , Shuyan Dong , Yi Zhang , Yaser Al-onaizan

Intent and Slot Identification are two important tasks in Spoken Language Understanding (SLU). For a natural language utterance, there is a high correlation between these two tasks. A lot of work has been done on each of these using…

Computation and Language · Computer Science 2020-03-23 Anmol Bhasin , Bharatram Natarajan , Gaurav Mathur , Himanshu Mangla

Developing a dialogue agent that is capable of making autonomous decisions and communicating by natural language is one of the long-term goals of machine learning research. Traditional approaches either rely on hand-crafting a small…

Computation and Language · Computer Science 2017-05-30 Tsung-Hsien Wen , Yishu Miao , Phil Blunsom , Steve Young

We present an approach to build Large Language Model (LLM) based slot-filling system to perform Dialogue State Tracking in conversational assistants serving across a wide variety of industry-grade applications. Key requirements of this…

Zero-shot intent detection (ZSID) aims to deal with the continuously emerging intents without annotated training data. However, existing ZSID systems suffer from two limitations: 1) They are not good at modeling the relationship between…

Computation and Language · Computer Science 2021-06-10 Qingyi Si , Yuanxin Liu , Peng Fu , Zheng Lin , Jiangnan Li , Weiping Wang

Intent modelling has become an important part of modern dialogue systems. With the rapid expansion of practical dialogue systems and virtual assistants, such as Amazon Alexa, Apple Siri, and Google Assistant, the interest has only…

Computation and Language · Computer Science 2021-05-11 Sindre André Jacobsen , Anton Ragni

Spoken dialog systems are slowly becoming and integral part of the human experience due to their various advantages over textual interfaces. Spoken language understanding (SLU) systems are fundamental building blocks of spoken dialog…

Computation and Language · Computer Science 2022-05-26 Akshat Gupta

Traditional intent classification models are based on a pre-defined intent set and only recognize limited in-domain (IND) intent classes. But users may input out-of-domain (OOD) queries in a practical dialogue system. Such OOD queries can…

Computation and Language · Computer Science 2022-09-14 Yutao Mou , Keqing He , Yanan Wu , Pei Wang , Jingang Wang , Wei Wu , Yi Huang , Junlan Feng , Weiran Xu

Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…

Computation and Language · Computer Science 2023-04-24 Ankan Mullick

Recently, data-driven task-oriented dialogue systems have achieved promising performance in English. However, developing dialogue systems that support low-resource languages remains a long-standing challenge due to the absence of…

Computation and Language · Computer Science 2019-11-22 Zihan Liu , Genta Indra Winata , Zhaojiang Lin , Peng Xu , Pascale Fung

Building conversational systems in new domains and with added functionality requires resource-efficient models that work under low-data regimes (i.e., in few-shot setups). Motivated by these requirements, we introduce intent detection…

Computation and Language · Computer Science 2020-03-11 Iñigo Casanueva , Tadas Temčinas , Daniela Gerz , Matthew Henderson , Ivan Vulić

We present LINGUIST, a method for generating annotated data for Intent Classification and Slot Tagging (IC+ST), via fine-tuning AlexaTM 5B, a 5-billion-parameter multilingual sequence-to-sequence (seq2seq) model, on a flexible instruction…

Computation and Language · Computer Science 2022-09-21 Andy Rosenbaum , Saleh Soltan , Wael Hamza , Yannick Versley , Markus Boese

Modern task-oriented dialog systems need to reliably understand users' intents. Intent detection is most challenging when moving to new domains or new languages, since there is little annotated data. To address this challenge, we present a…

Computation and Language · Computer Science 2020-12-15 Li Zhang , Qing Lyu , Chris Callison-Burch
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