Related papers: Trust and Reliance in Consensus-Based Explanations…
Across various applications, humans increasingly use black-box artificial intelligence (AI) systems without insight into these systems' reasoning. To counter this opacity, explainable AI (XAI) methods promise enhanced transparency and…
In this paper, we study the problem of AI explanation of misinformation, where the goal is to identify explanation designs that help improve users' misinformation detection abilities and their overall user experiences. Our work is motivated…
This paper investigates how collaborative AI systems can enhance user agency in identifying and evaluating misinformation on social media platforms. Traditional methods, such as personal judgment or basic fact-checking, often fall short…
Counterfactual explanations are increasingly used as an Explainable Artificial Intelligence (XAI) technique to provide stakeholders of complex machine learning algorithms with explanations for data-driven decisions. The popularity of…
The massive volume of online information along with the issue of misinformation has spurred active research in the automation of fact-checking. Like fact-checking by human experts, it is not enough for an automated fact-checker to just be…
Misinformation is a global problem in modern social media platforms with few solutions known to be effective. Social media platforms have offered tools to raise awareness of information, but these are closed systems that have not been…
A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…
This paper proposes a conceptual framework for understanding AI hallucinations as a distinct form of misinformation. While misinformation scholarship has traditionally focused on human intent, generative AI systems now produce false yet…
We provide a model to investigate the tension between information aggregation and spread of misinformation in large societies (conceptualized as networks of agents communicating with each other). Each individual holds a belief represented…
With the emergence of Artificial Intelligence (AI)-based decision-making, explanations help increase new technology adoption through enhanced trust and reliability. However, our experimental study challenges the notion that every user…
Trust biases how users rely on AI recommendations in AI-assisted decision-making tasks, with low and high levels of trust resulting in increased under- and over-reliance, respectively. We propose that AI assistants should adapt their…
As multi-agent AI systems become more common, users increasingly encounter not a single AI voice but a collective one. This shift introduces social dynamics, such as consensus, dissent, and gradual convergence, that can trigger cognitive…
There is broad agreement that Artificial Intelligence (AI) systems, particularly those using Machine Learning (ML), should be able to "explain" their behavior. Unfortunately, there is little agreement as to what constitutes an…
We are witnessing the emergence of an AI economy and society where AI technologies are increasingly impacting health care, business, transportation and many aspects of everyday life. Many successes have been reported where AI systems even…
Explainable Artificial Intelligence (XAI) has recently gained a swell of interest, as many Artificial Intelligence (AI) practitioners and developers are compelled to rationalize how such AI-based systems work. Decades back, most XAI systems…
The advances in Machine Learning (ML) in recent years have been both impressive and far-reaching. However, the deployment of ML models is still impaired by a lack of trust in how the best-performing ML models make predictions. The issue of…
Modern information environments, especially social media, are highly complex systems that exceed individual processing capacities such as humans' limited attention. This environment/cognition mismatch can increase susceptibility to…
Reducing the spread of misinformation is challenging. AI-based fact verification systems offer a promising solution by addressing the high costs and slow pace of traditional fact-checking. However, the problem of how to effectively…
Understanding the decisions made and actions taken by increasingly complex AI system remains a key challenge. This has led to an expanding field of research in explainable artificial intelligence (XAI), highlighting the potential of…
AI-generated misinformation (e.g., deepfakes) poses a growing threat to information integrity on social media. However, prior research has largely focused on its potential societal consequences rather than its real-world prevalence. In this…