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In this paper, we show that counterfactual explanations of confidence scores help users better understand and better trust an AI model's prediction in human-subject studies. Showing confidence scores in human-agent interaction systems can…

Machine Learning · Computer Science 2022-06-08 Thao Le , Tim Miller , Ronal Singh , Liz Sonenberg

Artificial Intelligence (AI) systems are increasingly used in high-stakes domains of our life, increasing the need to explain these decisions and to make sure that they are aligned with how we want the decision to be made. The field of…

Artificial Intelligence · Computer Science 2023-06-28 Sofie Goethals , David Martens , Theodoros Evgeniou

Advanced Artificial Intelligence (AI) systems, specifically large language models (LLMs), have the capability to generate not just misinformation, but also deceptive explanations that can justify and propagate false information and erode…

Artificial Intelligence · Computer Science 2024-08-02 Valdemar Danry , Pat Pataranutaporn , Matthew Groh , Ziv Epstein , Pattie Maes

Explainable AI (XAI) aims to provide interpretations for predictions made by learning machines, such as deep neural networks, in order to make the machines more transparent for the user and furthermore trustworthy also for applications in…

Machine Learning · Computer Science 2020-06-17 Kirill Bykov , Marina M. -C. Höhne , Klaus-Robert Müller , Shinichi Nakajima , Marius Kloft

Conversational artificial intelligence (AI) provides an efficient and convenient gateway to information access. However, it can cause overreliance when users blindly trust AI and accept its answers without fact-checking. Information search…

Human-Computer Interaction · Computer Science 2026-05-28 Mert Yazan , Frederik Bungaran Ishak Situmeang , Suzan Verberne

This study critically examines the commonly held assumption that explicability in artificial intelligence (AI) systems inherently boosts user trust. Utilizing a meta-analytical approach, we conducted a comprehensive examination of the…

Artificial Intelligence · Computer Science 2025-04-18 Zahra Atf , Peter R. Lewis

This work examines the influence of misinformation and the role of AI agents, called bots, on social network platforms. To quantify the impact of misinformation, it proposes two new metrics based on attributes of tweet engagement and user…

Social and Information Networks · Computer Science 2025-05-08 Lynnette Hui Xian Ng , Wenqi Zhou , Kathleen M. Carley

An abundance of literature has shown that the injection of noise into complex socio-economic systems can improve their resilience. This study aims to understand whether the same applies in the context of information diffusion in social…

Physics and Society · Physics 2024-03-21 Diana Riazi , Giacomo Livan

Explainability of AI systems is critical for users to take informed actions. Understanding "who" opens the black-box of AI is just as important as opening it. We conduct a mixed-methods study of how two different groups--people with and…

Human-Computer Interaction · Computer Science 2024-03-07 Upol Ehsan , Samir Passi , Q. Vera Liao , Larry Chan , I-Hsiang Lee , Michael Muller , Mark O. Riedl

We study a setting where Bayesian agents with a common prior have private information related to an event's outcome and sequentially make public announcements relating to their information. Our main result shows that when agents' private…

Computer Science and Game Theory · Computer Science 2022-11-28 Yuqing Kong , Grant Schoenebeck

Explainable AI (XAI) aims to support appropriate human-AI reliance by increasing the interpretability of complex model decisions. Despite the proliferation of proposed methods, there is mixed evidence surrounding the effects of different…

Human-Computer Interaction · Computer Science 2024-10-29 Emma Casolin , Flora D. Salim , Ben Newell

LLMs are now embedded in a wide range of everyday scenarios. However, their inherent hallucinations risk hiding misinformation in fluent responses, raising concerns about overreliance on AI. Detecting overreliance is challenging, as it…

Human-Computer Interaction · Computer Science 2026-02-13 Chang Liu , Qinyi Zhou , Xinjie Shen , Xingyu Bruce Liu , Tongshuang Wu , Xiang 'Anthony' Chen

Misinformation poses a significant threat in today's digital world, often spreading rapidly through platforms like YouTube. This paper introduces a novel approach to combating misinformation by developing an AI-powered system that not only…

Computation and Language · Computer Science 2025-07-17 Cécile Logé , Rehan Ghori

In recent years the use of Artificial Intelligence (AI) has become increasingly prevalent in a growing number of fields. As AI systems are being adopted in more high-stakes areas such as medicine and finance, ensuring that they are…

Human-Computer Interaction · Computer Science 2023-11-03 Tobias M. Peters , Roel W. Visser

Counterfactual explanations have emerged as a prominent method in Explainable Artificial Intelligence (XAI), providing intuitive and actionable insights into Machine Learning model decisions. In contrast to other traditional feature…

In this study, I present a theoretical social learning model to investigate how confirmation bias affects opinions when agents exchange information over a social network. Hence, besides exchanging opinions with friends, agents observe a…

Theoretical Economics · Economics 2023-02-27 Marcos R. Fernandes

Misinformation spread through social media has become a fundamental challenge in modern society. Recent studies have evaluated various strategies for addressing this problem, such as by modifying social media platforms or educating people…

Human-Computer Interaction · Computer Science 2022-05-03 Jacqueline Urakami , Yeongdae Kim , Hiroki Oura , Katie Seaborn

Understanding why people trust or distrust one another, institutions, or information is a complex task that has led scholars from various fields of study to employ diverse epistemological and methodological approaches. Despite the…

Computation and Language · Computer Science 2025-03-17 Hanbyul Song , Miguel F. Santos Silva , Jaume Suau , Luis Espinosa-Anke

Social biases and belief-driven behaviors can significantly impact Large Language Models (LLMs) decisions on several tasks. As LLMs are increasingly used in multi-agent systems for societal simulations, their ability to model fundamental…

Computation and Language · Computer Science 2025-10-09 Angana Borah , Marwa Houalla , Rada Mihalcea

Explainable AI (XAI) holds significant promise for enhancing the transparency and trustworthiness of AI-driven threat detection in Security Operations Centers (SOCs). However, identifying the appropriate level and format of explanation,…

Cryptography and Security · Computer Science 2025-07-22 Nidhi Rastogi , Shirid Pant , Devang Dhanuka , Amulya Saxena , Pranjal Mairal