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Recent studies have discussed how users are increasingly using conversational AI systems, powered by LLMs, for information seeking, decision support, and even emotional support. However, these macro-level observations offer limited insight…
Conversational AI, such as ChatGPT, is increasingly used for information seeking. However, little is known about how ordinary users actually prompt and how ChatGPT adapts its responses in real-world conversational information seeking (CIS).…
Contribution: The combination of ChatGPT with traditional learning resources is very effective in computer science education. High-performing students are the ones who are using ChatGPT the most. So, a new digital trench could be rising…
The employment of foundation models is steadily expanding, especially with the launch of ChatGPT and the release of other foundation models. These models have shown the potential of emerging capabilities to solve problems, without being…
Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…
Artificial intelligence has evolved enormously over the last two decades, becoming mainstream in different scientific domains including education, where so far, it is mainly utilized to enhance administrative and intelligent tutoring…
The conversational artificial-intelligence (AI) technology ChatGPT has become one of the most widely used natural language processing tools. With thousands of published papers demonstrating its applications across various industries and…
This paper was a Workshop Paper. See the full paper which will be presented at CHI 2026: arXiv:2501.10551; As large language models (LLMs) become more powerful and ubiquitous, systems like ChatGPT are increasingly used by students to help…
The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…
The GPT (Generative Pre-trained Transformer) language models are an artificial intelligence and natural language processing technology that enables automatic text generation. There is a growing interest in applying GPT language models to…
Integrating large language models (LLMs) like ChatGPT into computer science education offers transformative potential for complex courses such as data structures and algorithms (DSA). This study examines ChatGPT as a supplementary tool for…
Text and audio simplification to increase information comprehension are important in healthcare. With the introduction of ChatGPT, an evaluation of its simplification performance is needed. We provide a systematic comparison of human and…
Prompt engineering has shown potential for improving translation quality in LLMs. However, the possibility of using translation concepts in prompt design remains largely underexplored. Against this backdrop, the current paper discusses the…
This paper presents ChatCounselor, a large language model (LLM) solution designed to provide mental health support. Unlike generic chatbots, ChatCounselor is distinguished by its foundation in real conversations between consulting clients…
ChatGPT is not only fun to chat with, but it also searches information, answers questions, and gives advice. With consistent moral advice, it might improve the moral judgment and decisions of users, who often hold contradictory moral…
Since its launch, ChatGPT has achieved remarkable success as a versatile conversational AI platform, drawing millions of users worldwide and garnering widespread recognition across academic, industrial, and general communities. This paper…
This study investigates the potential of using ChatGPT as a teachable agent to support students' learning by teaching process, specifically in programming education. While learning by teaching is an effective pedagogical strategy for…
Since ChatGPT has emerged as a major AIGC model, providing high-quality responses across a wide range of applications (including software development and maintenance), it has attracted much interest from many individuals. ChatGPT has great…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…
This research paper presents the findings of two experimental studies that explore the use of ChatGPT as a tool for theory prototyping. The objective of the studies is to assess ChatGPT's ability to comprehend theoretical concepts and…