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Related papers: Trust and Transparency in Recommender Systems

200 papers

In human society, trust is an essential component of social attitude that helps build and maintain long-term, healthy relationships which creates a strong foundation for cooperation, enabling individuals to work together effectively and…

Human-Computer Interaction · Computer Science 2025-07-30 Anushka Debnath , Stephen Cranefield , Emiliano Lorini , Bastin Tony Roy Savarimuthu

Algorithmic processes are increasingly employed to perform managerial decision making, especially after the tremendous success in Artificial Intelligence (AI). This paradigm shift is occurring because these sophisticated AI techniques are…

Computers and Society · Computer Science 2021-09-30 Jianlong Zhou , Sunny Verma , Mudit Mittal , Fang Chen

Artificial intelligence (AI) has huge potential to improve the health and well-being of people, but adoption in clinical practice is still limited. Lack of transparency is identified as one of the main barriers to implementation, as…

Artificial Intelligence · Computer Science 2021-01-06 Aniek F. Markus , Jan A. Kors , Peter R. Rijnbeek

Human computation is an approach to solving problems that prove difficult using AI only, and involves the cooperation of many humans. Because human computation requires close engagement with both "human populations as users" and "human…

Artificial Intelligence · Computer Science 2022-10-25 Hisashi Kashima , Satoshi Oyama , Hiromi Arai , Junichiro Mori

We increasingly depend on a variety of data-driven algorithmic systems to assist us in many aspects of life. Search engines and recommender systems amongst others are used as sources of information and to help us in making all sort of…

Databases · Computer Science 2021-09-01 Evaggelia Pitoura , Kostas Stefanidis , Georgia Koutrika

AI recommender systems are sought for decision support by providing suggestions to operators responsible for making final decisions. However, these systems are typically considered black boxes, and are often presented without any context or…

Human-Computer Interaction · Computer Science 2023-10-18 Divya K. Srivastava , J. Mason Lilly , Karen M. Feigh

The increasing integration of artificial intelligence (AI) in visual analytics (VA) tools raises vital questions about the behavior of users, their trust, and the potential of induced biases when provided with guidance during data…

Human-Computer Interaction · Computer Science 2024-04-24 Sunwoo Ha , Shayan Monadjemi , Alvitta Ottley

In this paper, we present a model of a trust-based recommendation system on a social network. The idea of the model is that agents use their social network to reach information and their trust relationships to filter it. We investigate how…

Adaptation and Self-Organizing Systems · Physics 2008-09-07 Frank E. Walter , Stefano Battiston , Frank Schweitzer

Public opinion on recommender systems has become increasingly wary in recent years. In line with this trend, lawmakers have also started to become more critical of such systems, resulting in the introduction of new laws focusing on aspects…

Human-Computer Interaction · Computer Science 2024-10-02 Roan Schellingerhout

Knowing more about the data used to build AI systems is critical for allowing different stakeholders to play their part in ensuring responsible and appropriate deployment and use. Meanwhile, a 2023 report shows that data transparency lags…

Computers and Society · Computer Science 2024-09-06 Sophia Worth , Ben Snaith , Arunav Das , Gefion Thuermer , Elena Simperl

This paper explores the rapidly evolving ecosystem of publicly available AI models, and their potential implications on the security and safety landscape. As AI models become increasingly prevalent, understanding their potential risks and…

Computers and Society · Computer Science 2024-11-20 Huzaifa Sidhpurwala , Garth Mollett , Emily Fox , Mark Bestavros , Huamin Chen

Conversational AI (CAI) systems which encompass voice- and text-based assistants are on the rise and have been largely integrated into people's everyday lives. Despite their widespread adoption, users voice concerns regarding privacy,…

Human-Computer Interaction · Computer Science 2025-02-27 Anna Leschanowsky , Silas Rech , Birgit Popp , Tom Bäckström

As robots find their way into more and more aspects of everyday life, questions around trust are becoming increasingly important. What does it mean to trust a robot? And how should we think about trust in relationships that involve both…

To build AI-based systems that users and the public can justifiably trust one needs to understand how machine learning technologies impact trust put in these services. To guide technology developments, this paper provides a systematic…

Computers and Society · Computer Science 2019-12-04 Ehsan Toreini , Mhairi Aitken , Kovila Coopamootoo , Karen Elliott , Carlos Gonzalez Zelaya , Aad van Moorsel

In human-AI interactions, explanation is widely seen as necessary for enabling trust in AI systems. We argue that trust, however, may be a pre-requisite because explanation is sometimes impossible. We derive this result from a formalization…

Artificial Intelligence · Computer Science 2025-03-03 Nghi Truong , Phanish Puranam , Ilia Testlin

Trust is a central component of the interaction between people and AI, in that 'incorrect' levels of trust may cause misuse, abuse or disuse of the technology. But what, precisely, is the nature of trust in AI? What are the prerequisites…

Artificial Intelligence · Computer Science 2021-01-21 Alon Jacovi , Ana Marasović , Tim Miller , Yoav Goldberg

Algorithmic transparency entails exposing system properties to various stakeholders for purposes that include understanding, improving, and contesting predictions. Until now, most research into algorithmic transparency has predominantly…

In the early stages of scientific research, researchers rely on core scholarly judgments to identify relevant literature, assess credible evidence, and determine which directions merit pursuit. As AI tools become increasingly integrated…

Computers and Society · Computer Science 2026-04-28 Sanjana Gautam , Houjiang Liu , Yujin Choi , Matthew Lease

Recommender systems (RS), which are widely deployed across high-stakes domains, are susceptible to biases that can cause large-scale societal impacts. Researchers have proposed methods to measure and mitigate such biases - but translating…

Human-Computer Interaction · Computer Science 2026-03-02 Jing Nathan Yan , Emma Harvey , Junxiong Wang , Jeffrey M. Rzeszotarski , Allison Koenecke

Many measures of human-robot trust have proliferated across the HRI research literature because each attempts to capture the factors that impact trust despite its many dimensions. None of the previous trust measures, however, address the…

Robotics · Computer Science 2024-02-27 Raj Korpan