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Related papers: Trust and Transparency in Recommender Systems

200 papers

Reproducibility is a key requirement for scientific progress. It allows the reproduction of the works of others, and, as a consequence, to fully trust the reported claims and results. In this work, we argue that, by facilitating…

Information Retrieval · Computer Science 2021-02-02 Alejandro Bellogín , Alan Said

Algorithmic fairness for artificial intelligence has become increasingly relevant as these systems become more pervasive in society. One realm of AI, recommender systems, presents unique challenges for fairness due to trade offs between…

Information Retrieval · Computer Science 2020-04-21 Jessie Smith , Nasim Sonboli , Casey Fiesler , Robin Burke

A few Recommender Systems (RS) resort to explanations so as to enhance trust in recommendations. However, current techniques for explanation generation tend to strongly uphold the recommended products instead of presenting both reasons for…

Artificial Intelligence · Computer Science 2020-09-09 Gustavo Padilha Polleti , Douglas Luan de Souza , Fabio Cozman

A significant remaining challenge for existing recommender systems is that users may not trust the recommender systems for either lack of explanation or inaccurate recommendation results. Thus, it becomes critical to embrace a trustworthy…

Information Retrieval · Computer Science 2020-10-07 Manqing Dong , Feng Yuan , Lina Yao , Xianzhi Wang , Xiwei Xu , Liming Zhu

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

Human-Computer Interaction · Computer Science 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer

As AI-enhanced academic search systems become increasingly popular among researchers, investigating their AI transparency is crucial to ensure trust in the search outcomes, as well as the reliability and integrity of scholarly work. This…

Computers and Society · Computer Science 2024-08-21 Yifan Liu , Peter Sullivan , Luanne Sinnamon

Machine learning systems are increasingly used to support public sector decision-making across a variety of sectors. Given concerns around accountability in these domains, and amidst accusations of intentional or unintentional bias, there…

Computers and Society · Computer Science 2018-11-06 Michael Veale

Robust Trust Reputation Systems (TRS) provide a most trustful reputation score for a specific product or service so as to support relying parties taking the right decision while interacting with an e-commerce application. Thus, TRS must…

Cryptography and Security · Computer Science 2014-05-14 Hasnae Rahimi , Hanan EL Bakkali

As artificial intelligence (AI) and robotics increasingly permeate society, ensuring the ethical behavior of these systems has become paramount. This paper contends that transparency in AI decision-making processes is fundamental to…

Computers and Society · Computer Science 2025-08-11 Ahmad Farooq , Kamran Iqbal

Fairness in AI-driven decision-making systems has become a critical concern, especially when these systems directly affect human lives. This paper explores the public's comprehension of fairness in healthcare recommendations. We conducted a…

Machine Learning · Computer Science 2024-09-10 Veronica Kecki , Alan Said

Artificial Intelligence (AI) is rapidly integrating into various aspects of our daily lives, influencing decision-making processes in areas such as targeted advertising and matchmaking algorithms. As AI systems become increasingly…

Artificial Intelligence · Computer Science 2025-03-11 Md. Tanzib Hosain , Mehedi Hasan Anik , Sadman Rafi , Rana Tabassum , Khaleque Insia , Md. Mehrab Siddiky

As information filtering services, recommender systems have extremely enriched our daily life by providing personalized suggestions and facilitating people in decision-making, which makes them vital and indispensable to human society in the…

Information Retrieval · Computer Science 2023-06-02 Di Jin , Luzhi Wang , He Zhang , Yizhen Zheng , Weiping Ding , Feng Xia , Shirui Pan

Building trust in AI-based systems is deemed critical for their adoption and appropriate use. Recent research has thus attempted to evaluate how various attributes of these systems affect user trust. However, limitations regarding the…

Human-Computer Interaction · Computer Science 2022-04-29 Michaela Benk , Suzanne Tolmeijer , Florian von Wangenheim , Andrea Ferrario

As artificial intelligence systems increasingly inform high-stakes decisions across sectors, transparency has become foundational to responsible and trustworthy AI implementation. Leveraging our role as a leading institute in advancing AI…

Machine Learning · Computer Science 2025-08-01 Dhanesh Ramachandram , Himanshu Joshi , Judy Zhu , Dhari Gandhi , Lucas Hartman , Ananya Raval

Artificial intelligence has become a part of the provision of governmental services, from making decisions about benefits to issuing fines for parking violations. However, AI systems rarely live up to the promise of neutral optimisation,…

Artificial Intelligence · Computer Science 2025-10-10 Dave Murray-Rust , Kars Alfrink , Cristina Zaga

Policy makers, scientists, and the public are increasingly confronted with thorny questions about the regulation of artificial intelligence (AI) systems. A key common thread concerns whether AI can be trusted and the factors that can make…

Artificial Intelligence · Computer Science 2026-04-08 Martino Maggetti

Automated decision systems are increasingly used for consequential decision making -- for a variety of reasons. These systems often rely on sophisticated yet opaque models, which do not (or hardly) allow for understanding how or why a given…

Artificial Intelligence · Computer Science 2021-03-09 Jakob Schoeffer , Yvette Machowski , Niklas Kuehl

As one of the most successful AI-powered applications, recommender systems aim to help people make appropriate decisions in an effective and efficient way, by providing personalized suggestions in many aspects of our lives, especially for…

Information Retrieval · Computer Science 2022-09-22 Wenqi Fan , Xiangyu Zhao , Xiao Chen , Jingran Su , Jingtong Gao , Lin Wang , Qidong Liu , Yiqi Wang , Han Xu , Lei Chen , Qing Li

A transparent decision-making process is essential for developing reliable and trustworthy recommender systems. For sequential recommendation, it means that the model can identify key items that account for its recommendation results.…

Information Retrieval · Computer Science 2025-03-05 Kun Ma , Cong Xu , Zeyuan Chen , Wei Zhang

Recently, requirements for the explainability of software systems have gained prominence. One of the primary motivators for such requirements is that explainability is expected to facilitate stakeholders' trust in a system. Although this…

Software Engineering · Computer Science 2021-08-16 Lena Kästner , Markus Langer , Veronika Lazar , Astrid Schomäcker , Timo Speith , Sarah Sterz