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Artificial intelligence (AI) is rapidly transforming healthcare, enabling fast development of tools like stress monitors, wellness trackers, and mental health chatbots. However, rapid and low-barrier development can introduce risks of bias,…
The growing prevalence of negative experiences in online spaces demands urgent attention from the human-computer interaction (HCI) community. However, research on online safety remains fragmented across different HCI subfields, with limited…
The democratization of generative AI introduces new forms of human-AI interaction and raises urgent safety, ethical, and cybersecurity concerns. We develop a socio-technical explanation for how generative AI enables and scales cybercrime.…
Embedding artificial intelligence into systems introduces significant challenges to modern engineering practices. Hazard analysis tools and processes have not yet been adequately adapted to the new paradigm. This paper describes initial…
Toxicity and abuse are common in online peer-production communities. The social structure of peer-production communities that aim to produce accurate and trustworthy information require some conflict and gate-keeping to spur content…
The prevalence of new technologies and social media has amplified the effects of misinformation on our societies. Thus, it is necessary to create computational tools to mitigate their effects effectively. This study aims to provide a…
Artificial intelligence (AI) is an emerging technology that has the potential to transform many aspects of society, including the economy, healthcare, and transportation. This article synthesizes recent research literature on the global…
Recognizing how technical systems can embody social values or cause harms, human-computer interaction (HCI) research often approaches addressing values and ethics in design by creating tools to help tech workers integrate social values into…
There is a substantial and ever-growing corpus of evidence and literature exploring the impacts of Artificial intelligence (AI) technologies on society, politics, and humanity as a whole. A separate, parallel body of work has explored…
Artificial intelligence (AI) has brought benefits, but it may also cause harm if it is not appropriately developed. Current development is mainly driven by a "technology-centered" approach, causing many failures. For example, the AI…
Smart environments integrate Information and Communication Technologies (ICT) into devices, vehicles, buildings and cities to offer an increased quality of life, energy efficiency and economical sustainability. In this perspective, the…
User facing 'platform safety technology' encompasses an array of tools offered by platforms to help people protect themselves from harm, for example allowing people to report content and unfollow or block other users. These tools are an…
Software development, often perceived as a technical endeavor, is fundamentally a social activity requiring collaboration among team members. Acknowledging this, the software development community has devised strategies to address possible…
This paper studies a model of technology adoption: a manager tries to induce a group of workers to exert costly effort to vet a new technology before they choose whether to use it. The manager finds it too costly to simultaneously replace…
This paper addresses the critical issue of deceptive design elements prevalent in technology, and their potential impact on children. Recent research highlights the impact of dark patterns on adults and adolescents, while studies involving…
While novel social networks and emerging technologies help us transcend the spatial and temporal constraints inherent to in-person communication, the trade-off is a loss of natural expressivity. While empathetic interaction is already…
In this paper, we examine the wide-ranging impact of artificial intelligence on society, focusing on its potential to both help and harm global equity, cognitive abilities, and economic stability. We argue that while artificial intelligence…
Technological systems increasingly mediate human information exchange, spanning interactions among humans as well as between humans and artificial agents. The unprecedented scale and reliance on information disseminated through these…
Many researchers have been concerned with whether social media has a negative impact on the well-being of their audience. With the popularity of social networking sites (SNS) steadily increasing, psychological and social sciences have shown…
Brought into the public discourse through investigative work by journalists and scholars, awareness of algorithmic harms is at an all-time high. An increasing amount of research has been conducted under the banner of enhancing responsible…