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Integrating argumentation mechanisms into negotiation dialogue systems improves conflict resolution through exchanges of arguments and critiques. Moreover, incorporating personality attributes enhances adaptability by aligning interactions…

Computation and Language · Computer Science 2025-09-16 Priyanshu Priya , Saurav Dudhate , Desai Vishesh Yasheshbhai , Asif Ekbal

Human conversation relies heavily on conversational implicature, in which speakers convey meanings that are suggested rather than explicitly stated. Although recent large language models exhibit strong conversational fluency, they remain…

Computation and Language · Computer Science 2026-05-26 Hirona Jacqueline Arai , Xiang Ren

We present a model for pragmatically describing scenes, in which contrastive behavior results from a combination of inference-driven pragmatics and learned semantics. Like previous learned approaches to language generation, our model uses a…

Computation and Language · Computer Science 2016-09-27 Jacob Andreas , Dan Klein

The quality of a conversation goes beyond the individual quality of each reply, and instead emerges from how these combine into interactional dynamics that give the conversation its distinctive overall "shape". However, there is no robust…

Computation and Language · Computer Science 2025-09-23 Sang Min Jung , Kaixiang Zhang , Cristian Danescu-Niculescu-Mizil

Persona-based dialogue systems aim to generate consistent responses based on historical context and predefined persona. Unlike conventional dialogue generation, the persona-based dialogue needs to consider both dialogue context and persona,…

Computation and Language · Computer Science 2024-01-11 Qiushi Huang , Yu Zhang , Tom Ko , Xubo Liu , Bo Wu , Wenwu Wang , Lilian Tang

This paper shows how agents' choice in communicative action can be designed to mitigate the effect of their resource limits in the context of particular features of a collaborative planning task. I first motivate a number of hypotheses…

cmp-lg · Computer Science 2008-02-03 Marilyn A. Walker

The aim of this paper is to mitigate the shortcomings of automatic evaluation of open-domain dialog systems through multi-reference evaluation. Existing metrics have been shown to correlate poorly with human judgement, particularly in…

Computation and Language · Computer Science 2019-09-10 Prakhar Gupta , Shikib Mehri , Tiancheng Zhao , Amy Pavel , Maxine Eskenazi , Jeffrey P. Bigham

Human communication is a collaborative process. Speakers, on top of conveying their own intent, adjust the content and language expressions by taking the listeners into account, including their knowledge background, personalities, and…

Computation and Language · Computer Science 2022-03-28 Yuwei Bao , Sayan Ghosh , Joyce Chai

We present an automated evaluation method to measure fluidity in conversational dialogue systems. The method combines various state of the art Natural Language tools into a classifier, and human ratings on these dialogues to train an…

Computation and Language · Computer Science 2019-10-28 Keith Vella , Massimo Poesio , Michael Sigamani , Cihan Dogan , Aimore Dutra , Dimitrios Dimakopoulos , Alfredo Gemma , Ella Walters

Pragmatics and non-literal language understanding are essential to human communication, and present a long-standing challenge for artificial language models. We perform a fine-grained comparison of language models and humans on seven…

Computation and Language · Computer Science 2023-05-25 Jennifer Hu , Sammy Floyd , Olessia Jouravlev , Evelina Fedorenko , Edward Gibson

The difficulty and expense of obtaining large-scale human responses make Large Language Models (LLMs) an attractive alternative and a promising proxy for human behavior. However, prior work shows that LLMs often produce homogeneous outputs…

Artificial Intelligence · Computer Science 2025-10-09 Manh Hung Nguyen , Sebastian Tschiatschek , Adish Singla

Different people have different habits of describing their intents in conversations. Some people tend to deliberate their intents in several successive utterances, i.e., they use several consistent messages for readability instead of a long…

Computation and Language · Computer Science 2021-09-23 Zehao Lin , Shaobo Cui , Guodun Li , Xiaoming Kang , Feng Ji , Fenglin Li , Zhongzhou Zhao , Haiqing Chen , Yin Zhang

Algorithms for text-generation in dialogue can be misguided. For example, in task-oriented settings, reinforcement learning that optimizes only task-success can lead to abysmal lexical diversity. We hypothesize this is due to poor…

Computation and Language · Computer Science 2022-10-17 Anthony Sicilia , Malihe Alikhani

In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…

Computation and Language · Computer Science 2022-06-07 Ian Berlot-Attwell , Frank Rudzicz

Non-goal oriented dialog agents (i.e. chatbots) aim to produce varying and engaging conversations with a user; however, they typically exhibit either inconsistent personality across conversations or the average personality of all users.…

Computation and Language · Computer Science 2020-05-14 Alex Boyd , Raul Puri , Mohammad Shoeybi , Mostofa Patwary , Bryan Catanzaro

Automatically evaluating text-based, non-task-oriented dialogue systems (i.e., `chatbots') remains an open problem. Previous approaches have suffered challenges ranging from poor correlation with human judgment to poor generalization and…

Computation and Language · Computer Science 2021-04-14 Ian Berlot-Attwell , Frank Rudzicz

Human conversation is a complex mechanism with subtle nuances. It is hence an ambitious goal to develop artificial intelligence agents that can participate fluently in a conversation. While we are still far from achieving this goal, recent…

Computer Vision and Pattern Recognition · Computer Science 2018-03-30 Unnat Jain , Svetlana Lazebnik , Alexander Schwing

We present an empirical investigation of various ways to automatically identify phrases in a tagged corpus that are useful for dialogue act tagging. We found that a new method (which measures a phrase's deviation from an…

Artificial Intelligence · Computer Science 2007-05-23 Ken Samuel , Sandra Carberry , K. Vijay-Shanker

People have information needs of varying complexity, which can be solved by an intelligent agent able to answer questions formulated in a proper way, eventually considering user context and preferences. In a scenario in which the user…

Computation and Language · Computer Science 2017-02-09 Claudio Greco , Alessandro Suglia , Pierpaolo Basile , Gaetano Rossiello , Giovanni Semeraro

We improve the informativeness of models for conditional text generation using techniques from computational pragmatics. These techniques formulate language production as a game between speakers and listeners, in which a speaker should…

Computation and Language · Computer Science 2019-04-05 Sheng Shen , Daniel Fried , Jacob Andreas , Dan Klein