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Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Human creativity generates novel ideas to solve real-world problems. This thereby grants us the power to transform the surrounding world and extend our human attributes beyond what is currently possible. Creative ideas are not just new and…

Computation and Language · Computer Science 2021-06-21 Georgi V. Georgiev , Danko D. Georgiev

Mental models play an important role in whether user interaction with intelligent systems, such as dialog systems is successful or not. Adaptive dialog systems present the opportunity to align a dialog agent's behavior with heterogeneous…

Computation and Language · Computer Science 2024-08-27 Lindsey Vanderlyn , Dirk Väth , Ngoc Thang Vu

Building a natural language dataset requires caution since word semantics is vulnerable to subtle text change or the definition of the annotated concept. Such a tendency can be seen in generative tasks like question-answering and dialogue…

Computation and Language · Computer Science 2023-04-04 Won Ik Cho , Yoon Kyung Lee , Seoyeon Bae , Jihwan Kim , Sangah Park , Moosung Kim , Sowon Hahn , Nam Soo Kim

Language models have demonstrated remarkable capabilities on standard benchmarks, yet they struggle increasingly from mode collapse, the inability to generate diverse and novel outputs. Our work introduces NoveltyBench, a benchmark…

Computation and Language · Computer Science 2025-08-12 Yiming Zhang , Harshita Diddee , Susan Holm , Hanchen Liu , Xinyue Liu , Vinay Samuel , Barry Wang , Daphne Ippolito

Language understanding (LU) and dialogue policy learning are two essential components in conversational systems. Human-human dialogues are not well-controlled and often random and unpredictable due to their own goals and speaking habits.…

Computation and Language · Computer Science 2017-10-03 Ta-Chung Chi , Po-Chun Chen , Shang-Yu Su , Yun-Nung Chen

The recent success of large language models (LLMs) has attracted widespread interest to develop role-playing conversational agents personalized to the characteristics and styles of different speakers to enhance their abilities to perform…

Computation and Language · Computer Science 2024-06-07 Yizhe Yang , Palakorn Achananuparp , Heyan Huang , Jing Jiang , Ee-Peng Lim

In dialogical argumentation it is often assumed that the involved parties always correctly identify the intended statements posited by each other, realize all of the associated relations, conform to the three acceptability states (accepted,…

Artificial Intelligence · Computer Science 2017-12-11 Sylwia Polberg , Anthony Hunter

Natural language generators for task-oriented dialog should be able to vary the style of the output utterance while still effectively realizing the system dialog actions and their associated semantics. While the use of neural generation for…

Computation and Language · Computer Science 2018-09-06 Shereen Oraby , Lena Reed , Sharath TS , Shubhangi Tandon , Marilyn Walker

Neural conversation models tend to generate safe, generic responses for most inputs. This is due to the limitations of likelihood-based decoding objectives in generation tasks with diverse outputs, such as conversation. To address this…

Computation and Language · Computer Science 2018-09-06 Ashutosh Baheti , Alan Ritter , Jiwei Li , Bill Dolan

Knowledge-grounded dialogue generation is a challenging task because it requires satisfying two fundamental yet often competing constraints: being responsive in a manner that is specific to what the conversation partner has said while also…

Computation and Language · Computer Science 2024-02-06 Kushal Chawla , Hannah Rashkin , Gaurav Singh Tomar , David Reitter

Multi-agent debate (MAD) is an emerging approach to improving the reasoning capabilities of large language models (LLMs). Existing MAD methods rely on multiple rounds of interaction among agents to reach consensus, and the final output is…

Artificial Intelligence · Computer Science 2025-09-16 Yu Cui , Hang Fu , Haibin Zhang , Licheng Wang , Cong Zuo

Recent works have proposed neural models for dialog act classification in spoken dialogs. However, they have not explored the role and the usefulness of acoustic information. We propose a neural model that processes both lexical and…

Computation and Language · Computer Science 2018-03-05 Daniel Ortega , Ngoc Thang Vu

Developing intelligent persuasive conversational agents to change people's opinions and actions for social good is the frontier in advancing the ethical development of automated dialogue systems. To do so, the first step is to understand…

Computation and Language · Computer Science 2020-01-14 Xuewei Wang , Weiyan Shi , Richard Kim , Yoojung Oh , Sijia Yang , Jingwen Zhang , Zhou Yu

Beyond individual languages, multilingual natural language processing (NLP) research increasingly aims to develop models that perform well across languages generally. However, evaluating these systems on all the world's languages is…

Computation and Language · Computer Science 2025-09-09 Esther Ploeger , Wessel Poelman , Andreas Holck Høeg-Petersen , Anders Schlichtkrull , Miryam de Lhoneux , Johannes Bjerva

Much work in cross-lingual transfer learning explored how to select better transfer languages for multilingual tasks, primarily focusing on typological and genealogical similarities between languages. We hypothesize that these measures of…

Computation and Language · Computer Science 2021-04-09 Jimin Sun , Hwijeen Ahn , Chan Young Park , Yulia Tsvetkov , David R. Mortensen

Understanding the quality of a performance evaluation metric is crucial for ensuring that model outputs align with human preferences. However, it remains unclear how well each metric captures the diverse aspects of these preferences, as…

Computation and Language · Computer Science 2025-03-04 Genta Indra Winata , David Anugraha , Lucky Susanto , Garry Kuwanto , Derry Tanti Wijaya

User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

Computation and Language · Computer Science 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng

Dialogue systems need to produce responses that realize multiple types of dialogue acts (DAs) with high semantic fidelity. In the past, natural language generators (NLGs) for dialogue were trained on large parallel corpora that map from a…

Computation and Language · Computer Science 2023-07-28 Angela Ramirez , Karik Agarwal , Juraj Juraska , Utkarsh Garg , Marilyn A. Walker

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…

Computation and Language · Computer Science 2022-11-01 Chen Zhang , Luis Fernando D'Haro , Qiquan Zhang , Thomas Friedrichs , Haizhou Li
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